User manual

Skybox Installation & User Manual
32
Appendix B Troubleshooting
Troubleshooting
SKYBOX SYSTEM DOES NOT
POWER ON:
• Verify that the Indoor Unit (IDU) and
receiver are powered on.
• Check for blown fuses.
• Remove and replace the power cord.
• Verify vehicle battery has been reconnected
properly.
SKYBOX IDU DOES NOT LOCK
ON SATELLITE:
• Ensure that coaxial cable connections are
installed properly.
• Conrm clear line of sight to the satellite.
• Check for green indicator above
appropriate satellite on the IDU.
• Verify that the appropriate satellite has been
selected for your satellite provider.
• Verify that the receiver is locked on the sat-
ellite from the Setup Menu of the receiver.
• Check that the radome of the antenna is free
of any obstructions (water, snow, ice, or
debris).
• Clean radome with soft cloth and water.
SKYBOX SYSTEM
CONTINUALLY RESETS:
• Verify that all connections are installed
properly.
• Check for proper wiring to the vehicle’s
power source.
BLACK OR BLUE SCREEN ON
TELEVISION :
• Verify that the IDU and receiver are pow-
ered on.
• Ensure that all video connections are in-
stalled.
• Check for proper television settings.
SNOWY TELEVISION PICTURE:
• Verify that television settings are correct.
• Correct channel conguration (channel
3 / 4, or A/V input).
• Make sure video cables are installed prop-
erly.
INTERMITTENT PICTURE FOR
SHORT INTERVALS:
• Ensure that all video connections are in-
stalled properly.
• Conrm clear line of sight to the satellite.
• Check for green indicator above
appropriate satellite on the IDU.
• Verify that the receiver is locked on the sat-
ellite from the Setup Menu of the receiver.
PICTURE SCRAMBLED,
PARTIAL OR FREEZING:
• Ensure that coaxial cable connections are
installed properly.
• Conrm clear line of sight to the satellite.
• Check for green indicator above
appropriate satellite on the IDU.
• Verify that the receiver is locked on the sat-
ellite from the Setup Menu of the receiver.
• Check that the radome of the antenna is
free of any obstructions (water, snow, ice,
or debris).