Owner's Manual
Table Of Contents
- Owner's Manual
- Table of Contents
- Congratulations
- Safety Precaution
- Warnings
- System Features
- Accessories
- Monitor Features (SB10MD1)
- Monitor Features (SB10M1)
- Getting Started
- Home Main Menu
- System Applications
- SmartStream Android
- SmartStream iOS
- HDMI Port Information
- USB & SD Card Playback
- Wi-Fi Dual Screen
- Dual Screen
- Wi-Fi Setup
- VOXX LINK
- WFMM
- IR Headphone Transmitter
- Language
- About Device - Check for Update
- Device Name & Accounts
- Time Zone & Reset
- Volume & Brightness Control
- DVD Playback (SB10MD1)
- Media Type and File Type Compatibility
- Troubleshooting
- General Specifications
- Compliance Information
- Quick Start Guide
- Product Registration
33
TROUBLESHOOTING CONTINUED
Symptom Remedy
HDMI input not working
Some mobile devices may require a special HDMI cable and/or adapter. Contact your HDMI device supplier for the HDMI cable and/or adapter.
Some devices may need to boot up before showing picture.
Ensure you are using an OEM branded (Apple, Samsung, etc.) HDMI cable and/or adapters. Generic HDMI cables and/or adapters may not function
properly with this system.
Cannot connect monitors to a
Wi-Fi network (hotspot)
Check to make sure the correct Wi-Fi network password is used. Refer to page 19 for more details.
Monitor is not registering in
the Voxx Link APP
Make sure your smart device has the latest version of the Voxx Link APP installed.
Ensure the system monitors and the mobile device are connected to the same Wi-Fi network. Refer to page 21 for more details.
Make sure Wi-Fi is turned on in the system menu, then briey turn the Wi-Fi o then on again.
Cannot establish an Android
SmartStream connection
Select the Android icon from the SmartStream menu.
Check to make sure mobile device supports Miracast. Visit www.wi-.org for a current list of Miracast certied devices.
Check to make sure Miracast is enabled on the mobile device. Miracast may be called something dierently depending on the mobile device and its
operating system.
Cannot establish an iOS
SmartStream connection
SmartStream does not support iOS devices due to Apple limitations in wireless content transfer. Each system monitor will display a message describing
this limitation. Due to this limitation, please connect your iOS device using the HDMI input on the SB10M1 monitor.
Cannot play certain les from
USB or micro SD cards
Audio/video les embedded with DRM (Digital Rights Management) or copyright protection may not playback on this system. This is not a performance issue,
but a limitation that content providers may place on their content.
Some USB storage devices and micro SD cards may not be compatible (older USB thumb drives or micro SD cards).
Due to ongoing technological advancements, some USB ash drives and micro SD cards may be incompatible with this system.
Monitor is locked using
Google's "Find My Device"
service
Contact Voxx tech at 1-800-645-4994 for instructions on how to restore monitor operation.
NOTE: The system was designed to satisfy users of every tech level. Specically related to downloadable APPs available through the Google
Play Store, the performance of these APPs is based upon the strength of the Wi-Fi hotspot signal coming into the vehicle in addition to the
performance of the APP itself. A poor Wi-Fi connection to the internet can have an impact on content playback that can be mistaken for a
performance aw in the system. Before assuming that the system has a performance issue, please verify that the Wi-Fi signal strength through
your hotspot is strong and that all APPs are updated to their latest version. If you believe that the system has a performance issue, please contact
Voxx tech at 1-800-645-4994 so that an agent can assist you further in troubleshooting your system.