Operation Manual

In the Case of Problems
56
10 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following informa-
tion first. In the case of technical problems, you can contact our hotline service,
tel. [phone] (cost via Telekom at time of going to print: 12 ct/min). In the
case of claims under the terms of guarantee, contact your sales outlet. There is a
2 year period of guarantee.
Problems and solutions
Problems Solutions
No telephone calls possible − The telephone line is not connected pro-
perly or is defective. Only use the tele-
phone connection cable supplied.
− Test whether the telephone connection
is in order by using another telephone.
− The power adaptor plug is not plugged
in or there is a complete power failure.
− The rechargeable batteries are empty or
defective.
− The handset is too far from the base sta-
tion.
Connection is disturbed or cut off − The handset is too far from the base sta-
tion.
− The base station is in an unsuitable lo-
cation.
Dialling not possible − Dialling mode is set incorrectly.
The system no longer responds
or is in an undefined state
− Reset all the functions to their default
settings.
− Disconnect the power adapter plug brie-
fly from the power socket.
The handset switches off auto-
matically
− Place the handset in the base station for
14 hours. Replace the rechargeable bat-
teries.