Operation Manual

− Troubleshooting −
110
18 Troubleshooting
Should problems arise with the telephone, refer to the following information. In the
case of technical problems, contact our Hotline, tel. [phone] (Telekom costs
at time of going to print: 12 ct/min). In the case of claims under the terms of
guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Faults
Corrective measures
No connection to base
station possible
− Check that the handset has been registered on the
base station with the correct PIN.
No telephone calls possi-
ble
− The telephone line is not connected properly or is
defective. Only use the telephone connection cable
supplied.
− Test whether the telephone connection is in order
by using another telephone.
− The power adapter plug is not plugged in or there is
a complete power failure.
− The rechargeable standard batteries are empty or
defective.
− The handset is too far from the base station.
Connection is disturbed or
cut off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
Dialling not possible − Dialling method set incorrectly (refer to Chapter
13.2).
The system no longer re-
sponds or is in an undefi-
ned state
− Reset all the functions to their default status (refer
to Chapter 14.4).
− Disconnect the power adapter plug briefly from the
power socket.
The charging control lamp
does not light up
− Place the handset correctly in the base station,
clean the contact surfaces on the handset and the
base station with a soft, dry cloth.
The handset switches off
automatically
− Place the handset in the base station for 14 hours.
If this does not help, replace the rechargeable stan-
dard batteries.
Following a charge time of
14 hours, the  icon
remains unchanged in the
display
− The rechargeable standard batteries are empty or
defective.
− Place the handset correctly in the base station,
clean the contact surfaces on the handset and the
base station with a soft, dry cloth.