Operation Manual

- Troubleshooting -
94
12 Troubleshooting
Should problems arise with the telephone, refer to the following information. In the
case of technical problems, contact our Hotline, Tel. [phone] (Telekom costs
at time of going to print: 12 ct/min). In the case of claims under the terms of
guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Faults
Corrective measures
No connection to base
station possible
- Check that the handset has been registered on the
base station with the correct PIN.
No telephone calls
possible
- The telephone line is not connected properly or is
defective. Only use the telephone connection cable
supplied.
- Test whether the telephone connection is in order
by using another telephone.
- The power adaptor plug is not plugged in or there is
a complete power failure.
- The rechargeable standard batteries are empty or
defective.
- The handset is too far from the base station.
Connection is disturbed or
cut off
- The handset is too far from the base station.
- The base station is in an unsuitable location.
Dialling not possible - Dialling method set incorrectly (refer to Chapter
9.2.4).
The system no longer
responds or is in an unde-
fined state
- Reset all the functions to their default settings.
- Before doing so, disconnect the power adapter
plug briefly from the power socket.
For information on default settings, refer to Chapter
9.2.5.
The charging control lamp
does not light up
- Place the handset correctly in the base station,
clean the c ontact surfaces on the handset and the
base station with a soft, dry cloth.
The battery icon flashes in
the display after a few
hours
- Place the handset in the base station for 14 hours.
If this does not help, replace the rechargeable stan-
dard batteries.