User`s manual
SIP User's Manual 5. Web Management
Version 5.0 189 December 2006
5.7.1.2 Call Counters
The Call Counters screens provide you with statistic information on incoming (IPÆTel) and
outgoing (TelÆIP) calls. The statistic information is updated according to the release
reason that is received after a call is terminated (during the same time as the end-of-call
CDR message is sent). The release reason can be viewed in the Termination Reason field
in the CDR message. For detailed information on each counter, refer to Table 5-59 on
page 189.
You can reset this information by clicking the Reset Counters button.
¾
To view the IPÆTel and TelÆIP Call Counters information, take
this step:
Open the Call Counters screen you want to view (Status & Diagnostics menu >
Gateway Statistics submenu); the relevant Call Counters screen is displayed. Figure
5-56 shows the ‘TelÆIP Call Counters’ screen.
Figure 5-56: TelÆIP Call Counters Screen
Table 5-59: Call Counters Description (continues on pages 189 to 190)
Counter Description
Number of Attempted
Calls
This counter indicates the number of attempted calls.
It is composed of established and failed calls. The number of established calls is
represented by the ‘Number of Established Calls’ counter. The number of failed calls is
represented by the five failed-call counters. Only one of the established / failed call
counters is incremented every time.
Number of
Established Calls
This counter indicates the number of established calls. It is incremented as a result of
one of the following release reasons, if the duration of the call is bigger then zero:
GWAPP_REASON_NOT_RELEVANT (0)
GWAPP_NORMAL_CALL_CLEAR (16)
GWAPP_NORMAL_UNSPECIFIED (31)
And the internal reasons:
RELEASE_BECAUSE_UNKNOWN_REASON
RELEASE_BECAUSE_REMOTE_CANCEL_CALL
RELEASE_BECAUSE_MANUAL_DISC
RELEASE_BECAUSE_SILENCE_DISC
RELEASE_BECAUSE_DISCONNECT_CODE
Note: When the duration of the call is zero, the release reason
GWAPP_NORMAL_CALL_CLEAR increments the ‘Number of Failed Calls due to No
Answer’ counter. The rest of the release reasons increment the ‘Number of Failed Calls
due to Other Failures’ counter.