Specifications
Spectralink 84-Series with AudioCodes Gateway and Avaya Communication Manager: Interoperability Guide
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2 (ACM) Change value
○ You may also need to change the value of the Threshold for Blocking Off-Net
Redirection of Incoming Trunk Calls to a value of n. You can find this parameter on
page 1 of the change system-parameters coverage-forwarding form.
Caller ID
There are many ways to handle Caller ID in the Avaya PBX. This document details a way we
found to work in our testing lab. If you are experiencing issues with caller ID not being delivered
from the Avaya system to the 84-Series handset Mediant Gateway , or the PSTN, below are a
few of the places you might look first.
If you are not receiving Caller ID from an Avaya station when calling an 84-Series handset
connected to an AudioCodes Mediant Gateway :
1 (ACM) Check Page 2 of the calling station's form using the change station xxxx
command. Look for the field "Per Station CPN - Send Calling Number" - Ensure this is
set to a value of Y
2 (ACM) Check the change public-unknown-numbering x form. Recall that you will want to
specify what number (and prefix) are sent out to various trunk groups. When sending to
another Mediant Gateway , you will probably want to just send the extension number,
but if you are sending calls to the PSTN, you will probably want to include the full ten
digit number.
3 (ACM) If you are trying to send the calling party name out a NI2 trunk check the change
system-parameters features form and ensure that the variable USNI Calling Name for
Outgoing Calls is set to a value of Y
Program a 10-digit Caller ID
In some cases, you may wish to modify the Caller ID that you are sending. In the examples
used in this application note, we were sending a four digit Caller ID because that is how we
registered the phones to the Mediant Gateway Mediant Gateway , as four digit extensions. This
worked well when communicating with other extensions on the PBX, or extensions on another
Mediant1000 Mediant Gateway attached to the PBX. However, when you begin calling to other
off-PBX locations, a four digit Caller ID may not be appropriate. Consider the case where you
wish to send an entire 10 digit Caller ID, such as when you are planning on placing calls out to
the PSTN. For on-PBX stations in the ACM you would normally modify your Caller ID using the
change public-unknown-numbering command. In the example below we show you where you
would go to modify your outbound Caller ID for stations registered to the Mediant 1000.
1 (AUDC) Navigate to VOIP->GW and IP to IP->Manipulation->Source Number IP->Tel
In our example below, all of our DID numbers registered to the ACM begin with 303-583,
followed by the number we used for registration. Our Avaya ACM is also configured to
use 9 as the ARS Access-Code 1.