Specifications

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Chapter 11: Testing Mediant Gateway to
PBX Functionality
Outgoing Call to PBX Station
From an 84-Series handset registered to the Mediant Gateway , dial a
station attached directly to the PBX. Ensure the calling party hears
ringback and the called party’s phone rings. Answer the call and verify
two way voice path. Check that the Caller ID is also appropriate.
Incoming Call from the PBX
From a station attached to the PBX, dial an 84-Series handset. Ensure
the calling party hears ringback and the called party’s phone rings.
Answer the call and verify two way voice path. Check that the Caller ID
is also appropriate.
Transferring a call from a
PBX Station to the 84-Series
handset
From an 84-Series handset registered to the Mediant Gateway , dial a
station attached directly to the PBX. Answer the call and initiate a
transfer to another 84-Series handset. Verify you can successfully
transfer the call.
Outgoing Call to the PSTN
From an 84-Series handset registered to the Mediant Gateway , dial a
PSTN number (such as your cell phone). Remember to include the
ARS code necessary to reach an outside line from the PBX just as you
would from a station directly attached to the PBX. Verify the PSTN
number rings and can be answered with two way voice path. Check
Caller ID on both the 84-Series handset and the PSTN phone.
If you register the 84-Series handsets as 4 digit extension numbers,
and then place calls to the PSTN, the PBX will simply pass our 4 digit
caller id from the 84-Series handsets to the PSTN if Send Calling
Number is configured on the PSTN Trunk Group in the Avaya PBX.
The PSTN is likely to insert the Trunks’ Billed Telephone Number into
this field as a response to what it perceives as an “invalid” Caller ID. In
this case the caller’s actual DID number will not be presented. Please
refer to Program a 10-digit Caller ID in Chapter 12 for a suggestion of
one way to resolve this issue.
Call Hold & Resume
From an 84-Series handset registered to the Mediant Gateway , dial a
station attached directly to the PBX. Answer the call and initiate a hold
from the 84-Series handset to the PBX station. The held party will not
hear any Music on Hold or Comfort Tone. Retrieve the call using the
Resume softkey.
Next place the 84-Series handset on hold from the PBX station and
then resume the call. The held party will hear Music On Hold if supplied
by the PBX.