User`s manual
420HD IP Phone with Microsoft Lync
User's Manual 54 Document #: LTRT-11891
6.2 Placing Calls On Hold
You can place a call on hold, to answer a second incoming call (see Section 6.1 on page 53) or to
make another call.
To place a call on hold:
Press the HOLD key on the keyboard; the call is put on hold:
To retrieve a call on hold:
Press the HOLD key again -OR- press the Resume softkey.
6.3 Calling a Contact Listed in the Directory
This section shows how to call a contact listed in your directory.
To call:
1. Press the CONTACTS key on the keyboard, navigate to Personal directory, and press the
Select softkey to access it.
2. Navigate to a contact to call (see also Section 4.11.5 on page 40).
3. Press the Dial softkey or the OK key.
6.4 Using a Speed Dial Key to Make a Call
A speed dial key can be used to quickly dial a phone number assigned to it. To assign a phone
number to a speed dial key, see Section 4.12 on page 40.
To use a speed dial key:
Press a speed dial key (1-9) to which a phone number was assigned; the phone
automatically dials and calls the number.
Note: If you press key 8, for example, and a phone number wasn't assigned to it, the LCD
displays a Speed Dial #8 screen enabling you to assign.