User`s manual

420HD IP Phone with Microsoft Lync
User's Manual 4 Document #: LTRT-11891
4.11.5 Searching for a Contact ..................................................................................................... 40
4.12 Defining a Speed Dial Key ............................................................................................... 40
4.12.1 Assigning a Phone Number to a Key ................................................................................. 40
4.12.2 Editing a Speed Dial Assignment ...................................................................................... 42
4.12.3 Deleting Speed Dials ......................................................................................................... 42
4.13 Changing your Presence Status ...................................................................................... 43
5 Performing Basic Operations ................................................................................... 45
5.1 Using Audio Devices ........................................................................................................ 45
5.2 Making Calls .................................................................................................................... 45
5.2.1 Dialing ................................................................................................................................ 46
5.2.2 Redialing ............................................................................................................................ 46
5.2.3 Dialing a Missed Call ......................................................................................................... 47
5.3 Answering Calls ............................................................................................................... 47
5.4 Rejecting Incoming Calls ................................................................................................. 48
5.5 Silencing Incoming Calls .................................................................................................. 48
5.6 Ending an Established Call .............................................................................................. 49
5.7 Viewing Missed, Received and Dialed Calls .................................................................... 50
6 Performing Advanced Operations ........................................................................... 53
6.1 Answering Waiting Calls .................................................................................................. 53
6.2 Placing Calls On Hold ...................................................................................................... 54
6.3 Calling a Contact Listed in the Directory .......................................................................... 54
6.4 Using a Speed Dial Key to Make a Call ........................................................................... 54
6.5 Transferring Calls ............................................................................................................ 55
6.5.1 Attended Transfer .............................................................................................................. 55
6.5.2 Semi-Attended Transfer ..................................................................................................... 56
6.6 Hosting 3‐Way Conference Calls ..................................................................................... 56
6.7 Muting Calls ..................................................................................................................... 57
6.8 Retrieving Voice Mail Messages ...................................................................................... 57
7 Troubleshooting ........................................................................................................ 59