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420HD IP Phone with Microsoft Lync
User's Manual 36 Document #: LTRT-11891
4.10 Defining Call Forwarding
This feature enables you to automatically redirect an incoming call to another phone number if a
user-defined condition is met, e.g., if the line is busy.
To define call forwarding:
1. Press the Forward softkey when the LCD is in idle state:
2. To forward to voice mail: In the Automatic Forward screen, navigate to Forward to Voice
Mail and press the Select softkey; you're returned to the idle screen; calls will be
automatically forwarded to your Voice Mail.
3. To forward to a number: In the Automatic Forward screen, navigate to Forward to a
Number and press the Select softkey:
4. Enter the number and press the Start softkey; you're returned to the idle screen; calls will be
automatically forwarded to the number.
To deactivate call forwarding:
When the LCD is in idle state press the Forward softkey and in the Automatic Forward
screen, select Do not forward calls.