Product specifications

420HD IP Phone with Microsoft Lync
Administrator's Manual 16 Document #: LTRT-09930
2.3.2 Using the Web Interface to Troubleshoot
This section shows how to use the Web interface to troubleshoot problems.
 To use the Web interface to troubleshoot:
1. Obtain the phone's IP address if the DHCP server successfully automatically provided
one: Press the MENU key on the dial pad and in the phone's LCD, navigate to and
select Status > Network Status
2. Scroll down to the IP Address and note it.
3. Open your browser and use the IP address to access the phone's Web interface.
4. Select the Status & Diagnostics tab > Diagnostics > Tracing:
Table 2-5: Web Interface – Status & Diagnostics - Tracing