Specifications

310HD IP Phone
Administrator's Manual 54 Document #: 299-13801
4.6.6 Configuring Services
You can configure various supplementary services supported by your phone such as call waiting,
call forwarding, three-way conferencing, and message waiting indication (MWI).
¾ To define services:
1. Access the ‘Services’ page (Configuration tab > Voice Over IP menu > Services).
Figure 4-13: Services Page
2. To enable call waiting, perform the following:
a. From the ‘Activate’ drop-down list, select “Enable”.
b. From the ‘Call Waiting SIP Reply’ drop-down list, select the SIP response message that
is sent when another call arrives while a call is in progress:
♦ Ringing: 180 Ringing
♦ Queued: 182 Queued (default)
3. To enable call forward, perform the following:
a. From the ‘Activate’ drop-down list, select “Enable”.
b. From the ‘Call Forward Type’ drop-down list, select the condition upon which incoming
calls are forwarded to another destination:
♦ Unconditional: incoming calls are forwarded independently of the status of the
line.
♦ Busy: incoming calls are forwarded only if the phone is busy.
♦ No Reply: incoming calls are forwarded only if the phone does not answer before a
user-defined timeout. This timeout is defined in the ‘Forward on No Reply Timeout’
field (in seconds).