Owner`s manual

2
Audio Concepts, Inc.
Our Guarantee and Warranty
Satisfaction Guaranteed:
We’re sure you’re going to love your new Audio Concepts, Inc. (ACI)
products! In the unlikely event that you are not satisfied, please contact us
within 30 days of receipt of your ACI products for a hassle-free return.
1. Return Authorization: Call us at [phone] or email [e-mail], within 30 days of receipt
of your ACI products for a return authorization number. Clearly mark the return authorization number on
the outside of the box. Include a brief note stating your name, address and daytime telephone number,
along with a short description why the products are being returned.
2. Returning: We request that you return the ACI products to us in their original packaging and include
packaging materials, manuals, etc. Ship by the most economical means (preferably UPS) and insure the
products for the invoice purchase price. The customer is responsible for return shipping.
Please note: ACI does not accept C.O.D. returns.
3. Credit: Upon receipt and inspection, we will issue a refund for the invoice purchase price and invoiced
UPS Ground service only. Please note this return policy is in effect only if the ACI products are in new
condition, in their original packaging, without drilled holes, disassembled or any other modifications.
Speaker Manufacture’s Warranty:
For five years from receipt, Audio Concepts, Inc. will, at its option, repair or replace
factory defective components. This warranty does not apply to products that have been
abused, modified, or disassembled in any way. This warranty does not apply to products,
which have been damaged in shipping. Audio Concepts, Inc. liability is limited only to the
replacement of defective parts. No other liabilities or obligations are written or implied.
1. Return Authorization: Call us at [phone] or email [e-mail] for a return authorization
number. Clearly mark the return authorization number on the outside of the box. Include a brief note
stating your name, address and daytime telephone number, along with a short description why the
products are being returned.
2. Returning: Carefully repack defective ACI merchandise. Ship by the most economical means (preferably
UPS) and insure the products. The customer is responsible for return shipping.
Please note: ACI does not accept C.O.D. returns.
3. Replacement: Audio Concepts, Inc. will inspect and determine the cause of failure and will pay return
shipping on the defective goods replaced or repaired.
The above stated guarantee and warranty applies only to assembled speaker models
purchased directly from Audio Concepts, Inc. A different warranty and guarantee applies
to purchasers of parts kits and DIY components.
Please ship any returns to the following address:
Audio Concepts, Inc., 901 So. 4
th
Street, La Crosse, WI 54601 [phone]