Owner`s manual

17
Troubleshooting
Occasionally we get a call from someone who feels there is a problem with their ACI
speaker. At least a couple of times a year we will get a call or letter that goes something like this:
“Speaker not working properly, can’t get enough sound even with the volume turned way up.” The
problem may be different, but with this little information to go on it is almost impossible to trouble
shoot the problem “long distance”.
The following checklist may help:
1) Are all system hookups properly connected, no partial shorted wires, or reversed
connections, etc?
2) Did you try the rest of your system with other speakers to determine if the problem exists
with the speakers?
3) Please be realistic in your expectations. Our speakers offer excellent value, but we can’t
beat the laws of physics. For instance, a medium sized speaker such as the Sapphire
sounds excellent but will not play as loudly as a very large speaker.
IF for any reason you aren’t satisfied with the sound you’re getting from your speakers we
want to know about it. Make sure the speakers have had adequate break-in time. Before you
call or write, please try to narrow down the problem and eliminate other factors. We will need to
know:
The size of your room
Where you have the speakers placed
What other equipment is in your system
Have you tried other speakers (which ones, and did they eliminate the problem)
Any other specific symptoms or information you can provide
Our Customers are #1 with us, and we want you to be completely happy with your ACI speakers!
The Company
Audio Concepts, Inc. (ACI), has been satisfying discerning music lovers since 1977. Our
goal has and always will be to provide exceptional product and service to music enthusiasts around
the world. Audio Concepts speakers are an expression of dedication to our customers and their
desire for accurate musical reproduction. We believe you must audition speakers in your own home
and in your own system. Please see the warranty statement for details.
After listening, please fill out and return the warranty registration. This warranty registration
is important. It allows us to reach you in the event of future upgrades. The comments you make on
the warranty help us to continually improve our products and customer service. Thank You!
Specifications and design are subject to change without notice due to our continuous research and development program.
Handcrafted with pride in the U.S.A.
Audio Concepts, Inc.
901 South 4
th
Street
La Crosse, WI 54601
Phone: (608) 784-4570 Fax: (608) 784-6367
E-mail: service@audioc.com URL: http://www.audioc.com
All rights reserved Audio Concepts, Inc. 2002 04/02