Installation guide

ARCHITECT
Model 1280 EQ • Model 1260
Model 1680 EQ • Model 1660
Installer’s Guide
™
21
What to do if you need service
What to do if you need service
First, contact AudioControl, either by e-mail or phone. We’ll
verify if there is anything wrong that you can correct yourself,
or that it needs to be sent back to our factory for repair. Please
include the following items with the returning unit:
1) A copy of your proof of purchase. No originals please. We
cannot guarantee returning them to you.
2) A brief explanation of the trouble you are having with the Ar-
chitect™. (You’d be surprised how many people forget this.)
3) A return street address. (No PO Boxes, please)
4) A daytime phone number in case our technician has a ques-
tion about the problem you are having.
You’re responsible for the freight charges to us, but we’ll pay
the return freight back as long as the unit is under warranty. We
match whatever shipping method you use to send it to us, so if
you return the unit overnight freight, we send it back overnight.
We recommend United Parcel Service (UPS) for most shipments.
Repair service is available at:
Attn: Service Department
22410 70th Avenue West
Mountlake Terrace, WA 98043 USA
Phone [phone] • FAX [phone]
email: [e-mail]