User guide

There is no programmatic way to ensure that an audio session is never interrupted. The reason is that iOS
always gives priority to the phone. iOS also gives high priority to certain alarms and alerts—you wouldn’t want
to miss your flight now, would you?
The solution to guaranteeing an uninterrupted recording is for a user to deliberately silence their iOS device
by taking the following steps:
1.
In the Settings app, ensure that Airplane Mode turned on, for devices that have an Airplane mode.
2.
In the Settings app, ensure that Do Not Disturb is turned on.
3.
In the Calendar app, ensure that there are no event alarms enabled during the planned recording period.
4.
In the Clock app, ensure that no clock alarms are enabled during the planned recording period.
5.
For devices that have a Silent switch (called the Ring/Silent switch on iPhone), do not move the switch
during the recording. When you change to Silent mode, an iPhone may vibrate, for example, depending
on user settings.
6.
Do not plug in or unplug a headset during recording. Likewise, do not dock or undock the device during
recording.
7.
Do not plug the device into a power source during the recording. When an iOS device gets plugged into
power, it may beep or vibrate, according to the device and to user settings.
A user guide is a good place to communicate these steps to your users.
Responding to Interruptions
Providing Guidelines to the User
2014-09-17 | Copyright © 2014 Apple Inc. All Rights Reserved.
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