Operation Manual
Audi connect (vehicle) services on myAudi
Verification using mTAN
1)
For security reasons, it is necessary to verify your
identity to confirm the contract. To do this, an in-
dividual mTAN will be sent to you via your chosen
verification method (e.g. by email or to your mo-
bile phone).
– Enter the mTAN that was sent to you.
– If you do not receive an mTAN, click on Send
mTAN again.
– Click on Finish.
You can now use the Audi connect services requir-
ing enhanced security.
You can edit your information at any time.
Entering vehicle code
After verifying your myAudi account successfully,
you must log in as the primary user in the vehicle
itself.
– Enter your myAudi user name and the vehicle
code in your vehicle's infotainment system. The
vehicle code was provided with the keys when
your vehicle was delivered. For the first use, you
will need to scratch off the covering to reveal
the vehicle code.
For further information, please refer to your vehi-
cle's Owner's Manual.
Mileage
2)
– Enter your mileage in the appropriate field.
– Click on Confirm.
Note
–
Please note that you will require an Internet
connection or mobile network coverage, de-
pending on which verification method you
choose.
– If you do not receive the mTAN by e-mail,
please also check your junk mail folder.
– If you have chosen to visit your dealership
to complete the verification process, you
will not be able to use any Audi connect
services requiring enhanced security until
you have visited your Audi Partner in person.
Specifying further users
As the primary user, you can specify further users
for your vehicle.
Important: The user must also have registered on
myAudi
ð
page 2.
►
Click on
5
Audi connect user manage-
ment
ð
page 2, Fig. 1 in the upper menu bar.
►
Click on
Add user.
Allowing further users
– Enter the user's myAudi e-mail address.
– Enter your PIN
ð
page 15.
Both the primary user and the user will soon re-
ceive a confirmation to their respective e-mail ad-
dresses.
Data to be entered by user
– To complete the user's registration, please click
on the appropriate link in the confirmation e-
mail.
– To complete the process, the user must set
their own PIN
ð
page 15.
Note
Every user sets their own PIN for their myAudi
account. This PIN can be used to remotely op-
erate the Audi connect (vehicle) services re-
quiring enhanced security.
Changing PIN
The primary user and all other users can change
their PIN at any time.
►
Click on
5
Audi connect user management
ð
page 2, Fig. 1 in the upper menu bar and
then select Change PIN.
►
Fill in the form.
►
Click on Save.
1)
Does not apply to the Audi A3 e-tron
2)
Only applies to the Audi A3 e-tron
16