Installation manual

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1.6 Troubleshoot the ATTO ConfigTool
You may see an error message informing you about an unexpected event or incorrect information discovered by
the application. Using the help text presented with the error message, correct the issue before proceeding.
Warnings and error messages are posted in the
Status area of the configuration utility.
Messages from NVRAM tab actions
An error occurred loading NVRAM data.
The first time a channel is highlighted, the application
tries to read NVRAM from the card. This message usually
indicates the application could not communicate with the
driver, probably because the application does not support
the driver version in use.
Warning: NVRAM could not be read, defaults
returned.
NVRAM is corrupt and the driver returns to the default
configuration. The defaults are presented via the
graphical user interface. These defaults may be modified
but the defaults or modifications must be committed in
order to correct NVRAM.
An error occurred updating the NVRAM.
The driver cannot put the new settings on the card; no
changes are made to the card.
Feature bounds checking
When the Commit button is clicked, each NVRAM
feature is validated before being sent to the card. If any
one of these features is deemed inappropriate based on
the implemented checks, further NVRAM feature
validation checks are stopped and the message is
displayed.
Execution Throttle is greater than the maximum
allowable value of 255. No NVRAM configuration
changes have been made to your card.
The exact message varies based on the first field with an
out-of-range value.
Messages from Flash tab actions
This is not a flash file, or it is corrupt.
The ATTO-created flash file is corrupt or the ConfigTool
does not recognize the file as a flash file. Only ATTO-
created flash files may be selected using the flash file
dialog box.
This HBA is not compatible with the selected
flash file.
ATTO flash files are created based on the type of card
flashed. ATTO flash files are only compatible with certain
ATTO cards. When a flash file is selected, the flash file is
inspected to determine if it is compatible.
A valid file was not selected.
You clicked the Cancel button on the flash file selection
dialog.
An error occurred reading from the flash file, the
file may be corrupt.
You selected a compatible flash file but the contents are
corrupt.
An error occurred updating the flash.
You tried to flash a card when the firmware was not able
to accept a flash.
The card has been prepared for firmware
updating, but the machine must be rebooted for
the changes to take effect. You need to repeat
this process after rebooting to actually update
the firmware.
Some firmware upgrades need to prepare the existing
firmware in order to successfully update the adapter.
Rebooting allows the changes made during the
preparation process to take effect, and the same file
should be flashed again.