Installation manual

67 ATTO Technology Inc. ATTO Utilities Installation and Operation Manual
a. Changes to NVRAM settings require a system restart to take effect.
b. Refer to the switch documentation for details
Virtual port operation (create/delete)
failed.
When virtual port operation fails, the ConfigTool will
display the NPIV Error window, which will contain a
message explaining the failure. The following table
contains a list of the error messages that may be
observed when an operation fails and provides some
recommended actions to take should the failure occur.
Note that some actions may require a system restart
to take effect.
NPIV Status Explanation Corrective Action
Disabled
The NPIV feature is disabled on the
adapter.
• Refer to the Celerity Installation and
Operation Manual for details on enabling
NPIV on the adapter.
Link Down The physical link is down.
• Verify that a working SFP is installed in
the selected channel and the Fibre
Channel cables are properly connected.
• Verify that the Data Rate NVRAM setting
for the selected channel is either Auto or
set to a speed that the switch supports.
a
• Verify that the Connection Mode
NVRAM setting for the selected channel
is either PTP or PTP Preferred.
a
• Verify that the speed and topology
settings for the switch port match those of
the selected channel.
b
Unsupported
Topology
The Fibre Channel topology of the
physical link does not support the
creation of virtual ports.
• Verify that the selected channel is
connected point-to-point to a switch port
(no hubs or loops allowed).
• Verify that the Connection Mode
NVRAM setting for the selected channel
is either PTP or PTP Preferred.
a
• Verify that the speed and topology
settings for the switch port match those of
the selected channel.
b
Unsupported Switch
The switch port connected to this
channel does not support NPIV.
• Verify that the switch supports NPIV and
that NPIV has been enabled on the
connected port.
b
Unknown
The NPIV status of the selected
channel is unknown
• Record the reported error code and
contact ATTO customer support for
assistance.
Error
Message
Occurs On...
Explanation Recommended Action
“The operation
failed”
Create/Delete
Typically a driver
request timeout.
• Retry the operation.
“The driver
does not
support this
application”
Create/Delete
The version of the
NPIV interface
supported by the
driver is not the same
as that supported by
the ConfigTool.
• Verify that most recent versions of both the
Celerity driver and ConfigTool are being
used.