Installation manual

60
Test
This button will validate the settings displayed on
screen, and then send a warm Start trap to each of the
displayed trap destinations as if the displayed settings
had been committed. Selecting disabled mode,
unchecking the enable traps option or removing all
trap destinations will prevent the test trap from being
sent. Once an acceptable configuration is entered, a
commit is needed for it to take effect.
Note
The test is not performed by changing the
settings used by the agent at the time of the
test, so testing will have no effect on any
concurrent Management Station requests.
Save MIBs
This button will save the non-standard MIBs
implemented by the agent to the user specified
directory as a zip archive, therefore they can be
loaded into a MIB browser (after they have been
extracted). If the zip archive already exists in that
directory, the user is prompted to overwrite or skip the
file, or cancel the operation.
Troubleshooting
Requests from a MIB browser time out.
• Ensure the agent is not disabled
• Ensure the Management Station is using the
port for the system service if the agent is in
subagent mode or the port displayed on the
SNMP panel if the agent is enabled.
• Ensure the community string used by the
Management Station is accepted by the system
service when in subagent mode or is displayed
in the communities list on the SNMP panel if the
agent is enabled. Be sure the Send
Authentication TRAP option is selected,
committed, and then try again. If the community
is a problem, each of the configured trap
destinations will be notified.
• Ensure the Management Station is using
SNMPv1 or SNMPv2c, unless the system
service is being used.
• If in subagent mode, the system service may be
misconfigured. Try enabling the agent and using
the Management Station to talk directly to it. You
will have to change the port value and likely the
community string.
Traps are not received when testing
• Ensure the agent is not disabled
• Ensure the Enable TRAPs option is checked.
• Ensure a trap recipient is properly configured
and running on each machine in the destination
table, at the specified port.
• Ensure the community associated with the
destination is in the trap recipient's community
list.
The RAID OIDs are skipped when walking
or the tables are empty
• Ensure the driver for the RAID adapter is
installed. This can be seen on the Basic Info
panel for the adapter.
Note
To properly work with Net-SNMP when
configured as a subagent, the Net-SNMP
package has to be installed “With Windows
Extension DLL Support”. This is an option
during the installation of Net-SNMP.
Note
The architechure of Net-SNMP installed has
to match the O/S; i.e. if you are using a 64bit
O/S the 64bit version of Net-SNMP must be
installed.