Installation manual

25 ATTO Technology Inc. ATTO Utilities Installation and Operation Manual
Logging
The ATTO ConfigTool Service outputs RAID events
and other useful informational messages to the
system event log. The level of RAID events inserted
into the system event log may be controlled by the
System Log drop-down box in the Basic Alerts section
of the Notifications tab. See
Exhibit 1.5.1--5
The ConfigTool also generates a log on a per-adapter
basis, as well as one for the SNMP functionality and
the daemon itself. These are collected with the one-
button diagnostics menu item. This can be useful
when contacting ATTO Technical Support. Choose
Help , Run Diagnostics, then choose a place to save
the file output. It may take several minutes to gather
the log. See
Exhibit 1.5.1--6
Exhibit 1.4.1--5 The Basic Alerts controls of the
Notifications tab in the ATTO ConfigTool.
Exhibit 1.4.1--6 Run Diagnostics generates an
extensive log to aide in troubleshooting.
Email
The ATTO ConfigTool Service periodically sends email
notifications to the designated email address(es) that
have been input under the Notification Addresses:
field(s). There are three text fields under which email
addresses can be specified, and more than one email
address may be specified in each text field, as long as
they are separated by a comma. Each email address
text field can be configured to receive a specific level
of RAID event via the drop-down box displayed next to
each email address text field.
The ATTO ConfigTool Service can be configured to
use a TLS/SSL email server (eg. Gmail™, Yahoo®,
etc.) as well as the port to use when connecting to the
email server. The ATTO ConfigTool Service's
connection to the email server may be configured
using the following controls:
• Server Address: specifies the address of
the SMTP email server to use when sending
an email (eg. smtp.example.com)
• Sender Address: specifies the text that will
show in the “From” field in the sent email.
This may contain an actual email address, or
any other text that may be useful in
identifying the sent email (eg.
[e-mail],
server123, etc.)
• Username: specifies the username or login
ID that is required when logging into the
email server to send an email
• Password: specifies the password for the
account identified by the Username.
• Enable SSL: when checked, the ATTO
ConfigTool Service will attempt to connect to
the email server using the SSL
protocol.When unchecked, the ATTO
ConfigTool Service will attempt to connect to
the email server using an unsecured
channel.
• Port: specifies the port number to which the
ATTO ConfigTool Service attempts to
connect to the email server. Valid values are
1-65535.
Note
Contact your email provider for the
appropriate Port number. Using any other
number will result in an email notification
failure.
Email notifications are sent at 15-minute intervals. If a
Critical RAID event is detected, an email notification
will be sent after a 10-second delay. This delay allows
the ATTO ConfigTool Service to gather supporting
RAID events that may be useful in identifying why the
Critical RAID event occurred.