Installation manual

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3.7 Troubleshoot ATTO Utilities for Windows
The following suggestions may help if you are having problems.
• Using the Device Manager, ensure all drives
are visible to the operating system.
• If drives are not visible, check all cable
connections and terminations on each device.
• Make sure each device is powered up and has
completed its self check before booting your
machine.
• Reboot your system any time you make changes
to a stripe group.
• As a last resort, you may use the ATTO
Configuration Utility to low level format a
troublesome device. However, this erases all
information on the disk.
• If you are installing a SCSI boot drive, check
your CMOS setup and verify your DRIVE TYPE
is set to NOT INSTALLED.
• Have you partitioned your drive, and then
activated that partition?
• Did you format the drive for your operating
system?
If problems persist, contact your ATTO Technology
technical support representative.