Setup guide

Failed Nearchive Drives
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Locating and Preparing a Failed Drive for Removal
The Nearchive Base Server and Storage System is configured to have four independent,
4-drive RAID5 arrays. All these arrays are referred to by the 3DM utility as Unit 0 and
Unit 1. There are 2 controllers each has its own set of array 0 and 1.
To locate a failed drive:
1. The 3ware 3DM utility monitors the four 4-drive RAID5 arrays. When a failure occurs,
an Event Notification Message pop-up window opens.
2. Click the Open Browser button. The 3ware 3DM System Name (System Name is the
unique name of the Nearchive enclosure) Alarms Window opens, displaying errors and
on which drive or drives the errors occured.
3. Click the Configure tab. The 3ware 3DM System Name (System Name is the unique
name of the Nearchive enclosure) Configure Window opens. Select the port listed in red
as Not in Service.
4. Scroll down to the Online Array Maintenance section of the Configure window and
click the Remove Drive button. The window resets to the top of the page and the port is
listed as Offline.
Controller ID4 is connected to the drives in slots 1 through 8 as labeled on the inside of the
front door of the Nearchive enclosure. These eight drives are reported as ID4 logical ports 0
through 7 by the 3DM utility.
For example, if an error is found on Port 5 on controller ID4, the failed drive is physically
installed in Slot 6.
Controller ID5 is connected to the drives in slots 9 through 16 as labelled on the inside of the
front door of the Nearchive enclosure. These eight drives are reported as ID5 logical ports 0
through 7 by the 3DM utility.
For example, if an error is found on Port 3 on controller ID5, the failed drive is physically
installed in Slot 12.
Removing a Failed Drive
Drive replacement must be performed with the Nearchive enclosure fully powered up with
the Windows operating system running.