Setup guide
Chapter 4 Troubleshooting
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You can use many options with ping. This section discusses two types of ping syntax:
ping [System Name]
where [System Name] is the network name of the remote system to which you are
testing connectivity
or
ping [IP Address]
where [IP Address] is the IP address of the remote system to which you are testing
connectivity.
To run the ping command:
1. Open an MS-DOS
®
command prompt window.
2. At the command line, type the ping command (for example,
ping 192.168.10.5).
The ping result should resemble the following:
Reply from 192.168.10.5: bytes=32 time<10ms TTL=255
Reply from 192.168.10.5: bytes=32 time<10ms TTL=255
Reply from 192.168.10.5: bytes=32 time<10ms TTL=255
Reply from 192.168.10.5: bytes=32 time<10ms TTL=255
Four responses of “Reply from…” indicate the network is configured correctly and the
originating and destination hosts can see each other on the network.
If any one of the responses in the ping result says:
Request timed out.
or
Destination host unreachable.
it indicates the network is not configured correctly or there are other network problems.
Some items that can cause network problems are:
- Bad, loose, or incorrectly connected cables
- An incorrectly configured IP address or subnet mask on a local or remote system
- Excessive network traffic










