Installation guide

CinéWave 4.7 Configuration and Qualification Guide for Mac OS 10.3.6
11/11/2004
Page 19
Final Cut Pro for Mac OS X Setup and Troubleshooting:
System Settings for CinéWave: Please refer to Chapter 3 of the CinéWave 4.0 Manual for specific
system settings within Final Cut Pro – especially concerning Scratch Disks, Memory Allocation and
Easy Setups.
Known Issues with Final Cut Pro HD (version 4.5):
Please refer to the CinéWave 4.7 ReadMe file for details regarding the following capture limitations
as well as any other known issues:
 A 0.5 frame capture offset is needed for 100% frame accuracy.
 When using the Keyspan USB Serial Adapter, 720p frame accuracy can only be attained
within +/- 1 frame (as is consistent with SMPTE specifications), due to the double use of
each timecode frame number. Similarly, disk space requirements for 720p captures will be
overestimated by double the actual amount needed.
The Final Cut Pro Crash Log
A useful tool to use when you are experiencing crashes with Final Cut Pro is the Final Cut Pro Crash
Log file. This can be accessed via the “Logs” tab in the Apple System Profiler. In some cases this
can be useful to Pinnacle Systems staff when troubleshooting problems related to Final Cut Pro
crashing.
Troubleshooting
In the event of problems following the installation of your CinéWave system please refer to the
troubleshooting section in Appendix A of the CinéWave 4.0 Manual.
RAM Related Issues
Apple is aware of a problem with the memory management of Mac OS 10.2 (including all dot
release updates). The system may experience Mac OS X "Kernel Panics" which is typically a screen
that appears on startup recommending restarting the machine. There can also be failures in mapping
the hardware, which will appear as the CinéWave System Preference Pane reporting that no
hardware has been found. Until the fundamental memory management issue is resolved in the OS,
users are still advised to run with less than 1 GB of RAM installed to avoid the increased likelihood
of other issues, including the potential for corrupt renders. This Issue has been resolved with Mac
OS 10.2.7 and 10.2.8 on G5 systems. Note that 10.2.8 for the G4 does not include this change.
This issue is resolved under Mac OS 10.3 (Panther).