Setup guide

Killing an application
If a Creative Finishing application hangs, but you can still interact with the operating system, you can
terminate it using either a custom command alias for your application, or the generic Linux kill command
in conjunction with the application’s process ID.
WARNING These procedures should only be used if the application is hung or otherwise not responding. Killing
processes can cause system problems.
When you install a Creative Finishing application, a special command alias is defined that can be used to
kill all Creative Finishing application processes at once:
1 Open a terminal, and type one of the following commands:
■ kf to kill Flame, Flint or Flare
■ ks to kill Smoke
■ ki to kill Inferno
■ kc to kill Backdraft Conform
2 To verify that all application-related processes have been killed, type: \ps -fu <application account
name>. This displays information about all active processes, including the application with which each
process is associated, and a process ID number. If all application processes have been successfully killed,
this command should return no results.
WARNING Never restart an application if there are still processes left over from a previous session. If some
processes persist after using the kill alias, perform the following procedure to kill them individually.
Use the kill Linux command to kill processes individually, using their process ID number:
1 Press Alt+F3 to send the application to the background.
2 Open a terminal and type: ps -fu <application account name>. This command displays information
about all active processes, including the application with which each process is associated, and a process
ID number.
3 Determine the process ID number of the Creative Finishing application.
4 At the command line, type: kill <process number> where <process number> is the process number
you determined in the previous step. This command terminates the Creative Finishing process that is
currently executing. There may be more than one Creative Finishing process running at any time. For
example, there may be one process per CPU, plus some additional processes to manage the framestore.
Kill each of these processes.
5 Restart the application.
Troubleshoot the Wire network
This section describes some common Wire problems and steps you can take to solve them.
74 | Chapter 6 Software configuration