Setup guide
Visual Effects and Finishing Troubleshooting
General Application Troubleshooting Proced-
ures
Forcing an Application to Exit
If a Visual Effects and Finishing application hangs, but you can still interact
with the operating system, you can terminate it using either a custom
command alias for your application, or the generic Linux kill command in
conjunction with the application’s process ID.
WARNING These procedures should only be used if the application is hung or
otherwise not responding. Killing processes indiscriminately can cause system
problems. Under normal conditions, you should use the normal exit procedures
described in the application help.
Killing All Application-Related Processes
When you install a Visual Effects and Finishing application, a special command
alias is defined that can be used to kill all Visual Effects and Finishing
application processes at once.
To kill all application-related processes:
1 Open a terminal, and type one of the following commands:
kf to kill Flame, Flint or Flare
ks to kill Smoke
ki to kill Inferno
kc to kill Backdraft Conform
2 To verify that all application-related processes have been killed, type:
ps -fu<application account name>
This command displays information about all active processes, including
the application with which each process is associated, and a process ID
number. If all application processes have been successfully killed, this
command should return no results.
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