Setup guide

The current log file is named <process>.log, where <process> is the name of the Stone and Wire process or
daemon. The next time Stone and Wire creates a log file for the process, it renames the previous log file by
adding a number to the file name.
For example, the sw_served process log file is named sw_served.log. The next time the process is launched,
the first log file is renamed to sw_served.log.1. Each time Stone and Wire creates a new log file, the old log
file is renamed by incrementing the number that appears at the end of the filename.
You can also use the terminal to list the most recent version of the log files. Type the following in a terminal:
ls -altr
Enabling Verbose Stone and Wire Driver Error Reporting
Use the swr_set_debug utility to enable verbose reporting of Stone and Wire driver errors.
When you turn on error reporting, Stone and Wire outputs error messages in the following locations:
■ /var/log/messages
■ Console window
NOTE You must disable verbose error reporting after you have finished troubleshooting. The messages generated
by this process can fill up the system drive.
To enable verbose Stone and Wire driver error reporting:
1 Run: /usr/discreet/sw/tools/swr_set_debug <level> where <level> is the number representing the
verbosity of the report. Choose from one of the following levels:
■ 1 - Turns on error reporting. This is the default level.
■ 2 - Provides more detailed reporting. All operations and errors are logged.
■ 0 - Disables error reporting.
2 Check the terminal and the log files for error information.
Troubleshooting Missing Frames
If the application cannot find some of the frames referenced by your clips, the following error message is
displayed when the application starts:
■ In the terminal: WARNING: <nnnn> <volume_type> frames are missing on this volume; see the
application installation guide for corrective measures. Where <nnnn> represents the number of
missing frames, and <volume_type> can be stonefs or standardfs.
■ In the application start-up screen: VOLUMEMGT: WARNING: Some frames not found;see the application
installation guide for corrective measures.
By default, the message only appears in the terminal. To have it appear also in the start-up screen, open the
~/.cshrc file in a text editor and add the following on a new line: setenv DL_IC_NOTIFY_MISSING 1 . Then,
log out of the KDE desktop, and log back in. The error message appears in one or both of the following
situations:
■ Some clips in your libraries or desktops reference missing frames on a remote volume.
■ Some clips in your libraries or desktops reference local frames that no longer exist.
To identify the type of issue:
1 Open a terminal and type: vic -v <volume_name> -s remote -s lost where <volume_name> is the
name of the affected volume, for example, stonefs or standardfs.
The output of this command should be similar to the following:
Software configuration | 41