Setup guide

Troubleshoot the filesystem
This section describes some common filesystem problems and steps you can take to solve them. When
troubleshooting storage or wire issues, start by verifying that Stone and Wire processes are running properly,
and by checking the log files.
Verifying that Stone and Wire Processes Are Running
There are five processes that must be running for Stone and Wire to work:
■ sw_serverd
■ sw_probed
■ sw_dbd
■ sw_bwmgr
■ ifffsWiretapServer. This process is started by the sw_wiretapd script.
To verify that Stone and Wire processes are running:
1 Run: ps -ef | grep sw_. This command should return several lines similar to the following:
root 9447 1 0 Feb25 0:00:35 /usr/discreet/sw/sw_probed --daemonize
root 9455 1 0 Feb25 0:00:35 /usr/discreet/sw/sw_dbd -d
root 9463 1 0 Feb25 0:08:11 /usr/discreet/sw/sw_bwmgr -d
root 9472 1 0 Feb25 0:08:11 /usr/discreet/sw/sw_serverd -d
root 9513 1 0 Feb25 0:00:00 /bin/sh /usr/discreet/sw/sw_wiretapd
2 To verify that the ifffsWiretapServer process is running, type: ps -ef | grep Wire The command
should return a line similar to the following:
root 9522 9513 0 Feb25 00:03:29 /usr/discreet/wiretap/2010/ifffsWiretapServer -c
/usr/discreet/wiretap/cfg/wiretapd.cfg
3 If Stone and Wire processes are not running, start them.
Starting Stone and Wire Processes
All Stone and Wire processes should start when you restart your system. If they are not running, check that
they are configured to run and then restart Stone and Wire. To start Stone and Wire processes, you must
modify a text file listing all processes.
1 Use a text editor to open the Stone and Wire configuration file /etc/sysconfig/stone+wire.
The file should include the following:
dl_stone=on
dl_wire=on
dl_wiretap=on
dl_vic=on
2 If any of the processes you need are set to “off”, change them to “on”. Restart Stone and Wire. To
restart Stone and Wire, type /usr/discreet/sw/sw_restart. If any Stone and Wire process is still not
running, check the error logs.
Checking Stone and Wire Error Logs
Every Stone and Wire process has a log file. You can find these log files at /usr/discreet/sw/log.
40 | Chapter 1 Flame Premium Installation and Configuration