User guide

Connecting and Signing on to an Infranet Controller  75
Chapter 8: Managing Infranet Controller Connections
Checking Infranet Controller Status
One way to check Infranet Controller status is to view the Infranet Controllers in the
Infranet Controllers folder. If an Infranet Controller is currently disconnected from
the network, the Infranet Controller icon turns gray and the Connect to the
Infranet Controller box is not selected (see Figure 16). The Reconnect button is
also disabled in this case.
Figure 16: Disconnect Infranet Controller Status Dialog
To check status of an Infranet Controller, open the Infranet Controller dialog.
The dialog displays the following information:
 The Server name or address.
 A connection check box.
 Connection information.
 A Reconnect button, which is used to reinitialize an existing connection.
 Endpoint status (see “Compliance Failure and Remediation” and Figure 17 on
page 76).
Compliance Failure and Remediation
If your computer does not comply with the network security policy, the connection
might be rejected or you might need to update the endpoint software, such as the
anti-virus settings or operating system patch level. This is called remediation. In
some cases, remediation is automatic. In other cases, the connection dialog
displays a message with instructions for what to do (Figure 18).