User guide

Contacting Customer Support vii
About This Guide
Release Notes
Release notes are included with the product software and are available on the
product CD or on the Web at:
http://www.juniper.net/techpubs/
Release notes provide the latest information about features, changes, known
problems, and resolved problems. If the information in the Release notes differs
from the information found in the documentation set, follow the Release notes.
Web Access
To view Juniper product documentation on the Web, go to:
http://www.juniper.net/techpubs/
Context-Sensitive Help and Product Release Information
OAC includes online help that enables you to access this documentation from your
computer. To invoke the Help system, select the Help > Help Topics menu
command.
To access context-sensitive help for the OAC, press F1 on the keyboard. The
resulting help provides information that is relevant to your current OAC context.
You can use the Help > View Readme File menu command located on the OAC to
open the
readme.txt file. The readme.txt file contains the latest information about
features, changes, known problems, and resolved problems. If the information
differs from the information found in the documentation set, defer to the
information in the r
eadme.txt file.
Glossary
This manual includes an extensive Glossary.
Contacting Customer Support
For technical support, contact Juniper Networks at support@juniper.net, or at
1-888-314-JTAC (within the United States) or 408-745-9500 (from outside the United
States).