User guide

Accessing Diagnostics  91
Chapter 10: Viewing Log Files and Diagnostics
Figure 21: Sample IPsec Diagnostics Dialog
IPsec Configuration—UE Only
IPsec Configuration shows you configuration information for the IPsec policies that
apply to the current session and information about the Infranet Enforcers to which
the OAC can connect. These are the current IPsec routing policies that have been
downloaded to OAC from the Infranet Controller configuration and used with the
IPsec service on your computer. The policies shown are for all of the Infranet
Controllers to which you are currently connected.
Network Agent Diagnostics— UE Only
Use this option if you are asked by your network administrator or by a technical
support member to display the diagnostics and send the data in an email message
for troubleshooting.
Host Enforcer Configuration—UE Only
Host Enforcer Configuration shows you configuration information for all of the
Host Enforcer policies currently being enforced. OAC downloads these policies from
the Infranet Controller after you sign in to the Infranet Controller. The policies
shown are for all Infranet Controllers to which you are currently connected. If your
Infranet Controller Role changes, additional policies might be applied or removed.
The UAC network might be configured for IPsec encryption and Network Address
Translation-Traversal (NAT-T) to access protected resources. In this case, when you
use the ipconfig command to check a machine IP address, you might notice
addresses for multiple physical machine adapters as well as an IP address for a
Juniper Network Agent Virtual Adapter. The appearance of a virtual adapter
address indicates that NAT-T is part of the network configuration. This information
might also appear in the configuration and diagnostic data for IPsec.