User guide

Odyssey Access Client User Guide
90  Accessing Diagnostics
Figure 20: Odyssey Log Viewer Dialog
Depending on the size of the log file or the specific contents of interest, you might
need to copy and paste all or selected parts of the file and paste the information
into an email message to the support member.
Accessing Diagnostics
There are four categories of diagnostics information available from the Tools >
Diagnostics menu. Select one of the following diagnostics from the pull-down
options.
In a UAC network, access to protected resources behind an Infranet Enforcer can be
configured to use IPsec to encrypt some protected data. This means that such data
is encrypted while it is transferred between a server and an endpoint.
 IPsec diagnostics
 IPsec configuration
 Network Agent diagnostics
 Host Enforcer configuration
IPsec Diagnostics—UE only
IPsec Diagnostics (Figure 21 on page 91) shows you the current IPsec routing
policies that have been downloaded to OAC from the Infranet Controller
configuration and used with the IPsec service on your computer. The IPsec
diagnostics information is global. It shows encrypted packets sent or received for all
IPsec policies (for all Infranet Controllers connected) that currently apply.