SW550X Industrial Wireless Serial Device Server Series User’s Manual v. 1.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Important Announcement The information contained in this document is the sole property of Atop Technologies, Inc. and is supplied for the sole purpose of operation and maintenance of Atop Technologies, Inc. products.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Contents Preface ............................................................................................................ 1 1 2 3 Introduction ............................................................................................. 4 1.1 Product Overview ................................................................................... 4 1.2 Features.................................................................
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.8.2 COM Configuration ........................................................................... 35 3.8.3 COM Configuration: Advanced Settings ..................................... 36 SNMP/ALERT Settings ........................................................................ 39 3.9 3.10 E-mail Settings................................................................................... 41 3.11 Log Settings .............
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.6 TCP Client Application: Configure SW550X as a Pair Connection Slave ................................................................................................ 70 4.3 4.2.7 TCP Server Application: Enable Reverse Telnet ...................... 71 4.2.8 UDP Application: Multi-Point Pair Connection.......................... 72 4.2.9 TCP Server Application: Multiple TCP Connections ............... 74 4.2.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.5.1 6 Using Serial/IP with a Proxy Server ........................................... 105 Specifications ..................................................................................... 106 6.1 Hardware ............................................................................................... 106 6.2 Software Specifications ....................................................................
Preface Purpose of the Manual This manual supports you during the installation and configuring of the SW550X Series only, as well as it explains some technical options available with the mentioned product. As such, it contains some advanced network management knowledge, instructions, examples, guidelines and general theories designed to help users manage this device and its corresponding software; a background in general theory is a must when reading it.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 two conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 European Union This system has been evaluated for RF exposure for Humans in reference to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 1 Introduction 1.1 Product Overview The SW550X Industrial Wireless Serial Device Server is the newest in our wireless series designed to provide connectivity to clients and serial devices creating a complete solution for your wireless networking.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 1.2 Features The SW550X Series is our latest addition to our Industrial Wireless products; its small size but powerful architecture makes it a perfect choice for industrial/manufacturing needs in which size is a decisive factor. It rewards our customers with superb connectivity withstanding all the harshness in your environment of choice.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 2 Getting Started 2.1 Inside the Package Inside the product purchased you will find the following items: Table 2. 1 Item Quantity Description SW550X 1 Industrial Wireless Serial Device Server Antenna 2 3~5 dBi antenna TB3 1 3-pin 5.08mm lockable Terminal Block TB5 1 5-pin 5.08mm lockable Terminal Block (SW5501-TB/SW5501-Sis only) TB5 2 5-pin 5.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 2.2 Front & Power Panels The Front, and Power panels, are as follow: ` Fig. 2. 1 Fig. 2. 2 Fig. 2.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 2. 5 Fig. 2. 4 Note: the following front panel figures correspond to the following models. Model Figure SW5501 Fig. 2. 1 SW5502 Fig. 2. 2 SW5501-TB / SW5501-Sis Fig. 2. 4 SW5502-B / SW5502-Sis Fig. 2.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 The Rear panel (where you can mount the device on a rail or to the wall), looks as in Fig. 2. 6, a simple mounting instruction is given on Fig. 2. 7. Fig. 2. 7 Fig. 2.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 2.3 Serial Pin Assignments 2.3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 2.4 First Time Installation Before installing the device, please adhere to all safety procedures described below, Atop will not be held liable for any damages to property or personal injuries resulting from the installation or overall use of the device. Do not attempt to manipulate the product in any 2 way if unsure of the steps described here , in such cases please contact your dealer immediately.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 2.4 User Interface Overview The SW550X Series is designed as a Wireless Client with the ability to choose between two different WLAN and LAN networks, its user interface is designed intuitively for ease of use to suit the customer needs. The web configuration appears as follows, Fig. 2. 8. Fig. 2.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 On the left side, a menu-tree appears with all the modes and options available (Fig. 2. 9), while on the right side of your screen the contents of each mode/option will be displayed in a graphical state. For more information on each selection please refer to each option’s Section throughout the manual. Fig. 2.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 It is also worth noting that as a first step to view your device’s overall settings, you should use Serial Manager© (the utility provided in the CD). There will be however, three buttons which will be present during almost each section, Table 2. 2. Table 2. 2 Button Function Saves and apply the current configuration input on the page. As the caption implies, it applies the current configuration until the device is restarted.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Other relevant default settings are as in Table 2. 4. Table 2.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3 Configuration 3.1 Administrator Login As soon as the device is connected on the web, the user can proceed to navigate through its configuration using Serial Manager© , (utility that comes in the CD); as noted in Fig. 3. 1 below, important information such as the IP, MAC address, etc is going to be displayed. Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 3. 2 The device can then be accessed through the utility’s interface; another way of doing this is by selecting the device and then choosing the “Config by browser” option.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.2 Operation Mode This is the welcome screen for the SW550X Series. There are two operation modes to choose from: Wireless Client and AP Client. In Wireless Client mode, SW550X will have two independent network interfaces, LAN and WLAN. Each interface would have its own IP address; hence traffics from the LAN interface would not be bypassed to the WLAN interface, and vice versa.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.3 Overview Here you will find overall as well as general information. Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.3.1 Wireless Status Wireless Network values will be displayed in this section, the default and current information can be compared side by side. Please remember to always keep a copy of your own preferred settings. Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.3.2 Site Monitor Site Monitor allows users to view other wireless networks in the neighborhood, it also provides information on other access points such as SSID, Channel used, the RSSI (Received Signal Strength Indicator), Security and other parameters used by other access points.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.4 Network Settings The SW550X series has the ability for dual connections, i.e., WLAN and LAN at the same time. It can also get IP information automatically from a DHCP server as well, just check “Obtain an IP Address Automatically” for it; or enter the values manually if known. Gratuitous ARP – Enable to periodically send out an ARP response automatically to announce that SW550X is in the network.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 3. 7 Default Gateway Selection specifies whether you are intending to use wireless or LAN interface as the default gateway. The selected interface is usually the one that is connected to a gateway or Internet. Settings from one of them will not be applicable to the other, i.e., if the WLAN is selected over the LAN then IP, Subnet mask, etc., on the LAN side will be OFF.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.5 Wireless 3.5.1 Profiles You are allowed to save up to ten wireless profiles inside SW550X. SW550X will retry each and every enabled profile for one minute before continuing to the next profile if the current profile failed to connect. Use the Sort column to adjust the precedence of the profiles. This function is disabled by default. Fig. 3. 9 3.5.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 3. 11 Attention We recommend using LAN interface to setup Wireless Configurations to avoid disconnection issues. The Web UI might freeze or lock up if the setup is made using the wireless interface because the connection would be lost whenever wireless settings are changed. It might take some time for the device to attach to the Access Point with new settings.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Default Settings in Infrastructure Mode: Table 3. 1 Caption Default SSID Null BSSID (MAC Address) Any (unless enabled) Topology Infrastructure Band Mode Automatic Detection Tx Rate (transmission rate) Best (auto) Channel Automatic Detection 1 Bandwidth Automatic Detection Secondary Channel Automatic Detection Authentication Mode OPEN Encryption Type NONE Default Settings in Adhoc Mode: Table 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 There is a “Scan Network” button to the right of the empty box, this button makes it possible to look for available wireless networks to attach to. Once clicked, it will start scanning and prompt a window. BSSID: this refers to the Access Point MAC address on which the SW550X should connect to. Enabling this option will lock SW550X to that Access Point, so SW550X would not roam to another Access Point with the same SSID.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 WPA2 (with RADIUS): Depending on the Authentication Mode selected, different fields would be enabled. WPA2 (PEAP) would require you to provide the user, password, and the certificates. WPA2 (EAP-TLS) would require you to provide the certificates and private key password. WPA2 (EAP-TTLS) would require you to provide the user, password, and the certificates. Please note that only *.pem certificates are supported.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 If no wireless networks have been found as shown in Fig. 3. 13. Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.7.1 Advanced Settings Provides details on wireless network parameters for performance tuning. Changes in this section may affect overall performance, so caution is recommended, if you are not clear of what you are doing please refrain from altering them, Fig. 3. 14. Fig. 3. 14 Radio Off – When enabled, this allows the user to turn off the wireless completely.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.8 Serial 3.8.1 COM Port Overview Detail on connectivity protocols and its settings are given in Link Modes and Applications; this section will only focus on the serial settings. Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.8.2 COM Configuration Fig. 3. 16 Configure serial settings in this page, Fig. 3. 16. Note that these settings need to match the ones in the serial device. Serial Interface: Select between RS-232, RS-422, and RS-485. Note that RS-485 refers to 2-Wire RS-485 and RS-422 is compatible with 4-Wire RS-485. Baud Rate: Select one of the baudrates from the dropdown box.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.8.3 COM Configuration: Advanced Settings Fig. 3. 17 TCP TCP Timeout: Specify the value in “TCP Timeout” to force SW550X actively close a TCP connection after some specific inactivity time (no packets). The default value for it is 3600 seconds. Disabling this option means SW550X would never actively close an established connection.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 specified time interval has reached and no more serial data comes in. The default value is calculated automatically based on the baud rate. If the automatic value results in chopped data, the timeout could be increased manually by switching to “Manual setting” and specifying a larger value.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 data if the Serial side did not receive any data (response). Serial Serial FIFO: By default, SW550X has its FIFO function enabled to optimize its serial performance.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.9 SNMP/ALERT Settings The SNMP is used by network management software to monitor devices in a network to retrieve network status information and to configure network parameters. The SNMP Settings shows the configuration of this device so it can be viewed by third-party SNMP software as shown below, Fig. 3. 18. Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 the device’s contact information in case of emergency; “System Name”, usually used to identify this device; and “System Location”, usually used to specify the device location. If you wish to make the device information available for public viewing/editing, Enable the SNMP function.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.10 E-mail Settings In case the device raises an alert and/or warning message, it will send an email to the administrator’s mailbox. Email Settings allows you to set up the device to be able to send an email. To set up the email sending, you need to put a “Sender” email address which will be the “From” on the email. Then, you fill in “Receiver” email address to which the email is sent.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.11 Log Settings 3.11.1 System Log Settings The Syslog function is turned on by default and cannot be turned off. It is used to log system events and report to an external Syslog server if necessary. Fig. 3. 20 Enable Log Event to Flash: this would write log events to the local flash, otherwise the logs would be cleared when the device restarts because they are stored in the RAM by default.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.11.2 COM Log Settings Transmitted data could be logged for recording or debugging purposes. The logs could be reported to an external Syslog server as well. Fig. 3. 21 Log Data Contents: if enabled, the COM logging function will log the content’s data that is being transmitted and received (raw bytes). If disabled, COM logging function will only log data length to reduce system load.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.11.3 Event Log Display the current event log stored in the device. Fig. 3. 22 Click on “Last Page” to go to the last page. Click on “Show All Events” to show all events in one page. Click on “Clear All Events” to clear the events stored in the device. Click on “Save To File” to save all the events to a file locally.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.11.4 COM Datalog Display the current COM log stored in the device. Fig. 3. 23 You can select from the COMx dropdown box to display logs from different COM ports. The first three lines were set to log data length and the last four lines were set to log data content. Click on “Last Page” to go to the last page. Click on “Show All Events” to show all events in one page.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.12 System Setup 3.12.1 Date/Time Settings Date and time can be set manually, or using Network Time Protocol (NTP) to automatically synchronizes with a Time Server. For auto-synching check the box below NTP Server Settings “Obtain date/time automatically” proceeding then to fill the IP address or host name for it. If a hostname is entered, the DNS server must be configured properly; a Time Zone can be selected as well, Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.12.2 Admin Settings The SW550X Series allows User and password management, the user’s default is as “admin” and the password will be in blank as default; to set/change their value just follow the steps filling in the corresponding blanks and choose Save & Apply in the end, Fig. 3. 25. Fig. 3. 25 There are two ways to access SW550X’s Web UI.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.12.3 Firmware Upgrade Updated firmware is provided by our company from time to time (for more information visit our News & Events webpage), to fix bugs and optimize performance. It is very important that the device must NOT be turned off or powered off during the firmware upgrading, (please be patient as this whole process might take up to 7 minutes).
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.12.4 Backup/Restore Setting Once all the configurations are set and the device is working properly, you may want to back up your configuration. Backup can be used when the new firmware is uploaded and it is reset to a factory default settings, it is done to prevent accidental loading of incompatible old settings.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.12.5 Management List The Management List is used to filter the MAC address that has access to the Web management interface. When enabled, only the MAC addresses entered in the Access Control List below has access to the Web UI. Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.12.6 Ping Use the Ping function to determine whether SW550X can reach the gateway or other devices in the network or not. This process takes around 20 seconds. Fig. 3. 29 represents a successful ping while Fig. 3. 30 means that the connecting device is not reachable. Fig. 3. 31 Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.13 Reboot and Restore Default Settings To manually reboot the device, you may click “Reboot”, after the click the device will restart. If a factory default setting is needed, the “Reset” checking box can be chosen, and then click on Reboot, Fig. 3. 33. Fig. 3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4 Link Modes and Applications 4.1 Link Mode Configuration SW550X Series supports different Link Modes, which are TCP Server, TCP Client, and UDP. Under the three Link Modes, TCP Server can support RAW, Virtual COM, or Reverse Telnet applications. TCP Client can support Virtual COM application. In the upcoming sections, we will discuss how to setup different Link Modes properly. Fig. 4.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.1.1 Link Mode: Configure SW550X as a TCP Server SW550X Series can be configured as a TCP server in a TCP/IP Network to listen for an incoming TCP client connection to a serial device. After the connection is established between the serial device server and the host computer, data can be transmitted in both directions; this also applies whenever the VCOM is running on server mode.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 4. 3 SW550X defaults in TCP Server mode, there are additional connection settings that can be configured, Fig. 4. 3. By selecting the TCP Server mode, a TCP Client program should be prepared to connect to SW550X.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Click on the “COM1” link on the left hand side. Fig. 4.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Select TCP Server in the Link Modes; TCP Server is the default link mode. Also in this section you will find the following options. Application, there are 3 different communication applications here: RAW, there is no protocol on this mode, meaning the data is passed transparently. Virtual COM, the Virtual COM protocol is enabled on the device to communicate with a virtualized port from the client.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Transparent mode, the port will forward requests from all connected hosts to the serial device immediately and reply to all connected hosts once it receives data from the serial device. Note: LINK1 is associated with COM1; LINK2 is associated with COM2, and so on.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.1.2 Link Mode: Configure SW550X as a TCP Client SW550X Series can be configured as a TCP client in TCP/IP Network to establish a connection with a TCP server in the host computer. After the connection is established, data can be transmitted between a serial device and a host computer in both directions; this also applies to Virtual COM running in the client mode. Fig. 4.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 4. 6 By selecting the TCP Client mode, it means that a TCP Server program should be prepared to connect to SW550X. Fig. 4. 6 shows all the settings provided for the TCP Client.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Click on the “COM1” link on the left hand side. Fig. 4. 7 Select TCP Client in the Link modes. Only two communication modes are available here: RAW and Virtual COM which definitions are the same as above in Sec. 4.1.1. Enter the preferred Destination IP and Port. This should match the IP settings of the TCP Server program. Enable and enter Destination IP 2 and Port 2 if necessary.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Go to Response Behavior for more information on this setting. For serial settings, go to Sec. 3.8.2. For Advanced settings, go to Sec. 3.8.3. Scroll to the bottom of the page and click on “Save & Apply” button to save the changes.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.1.3 Link Mode: Configure SW550X in UDP UDP is a faster but connectionless network protocol; it does not guarantee the delivery of network datagram. The SW550X Series can be configured to transfer data using unicast or multicast UDP from the serial device to one or multiple host computers, data can be transmitted between serial device and host computer in both directions.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 4. 9 SW550X also supports connectionless UDP protocol compared to the connection-oriented TCP protocol. Please be aware that even though UDP provides better efficiency in terms of response time and resource usage, it does not guarantee data delivery. It is recommended to utilize UDP only with cyclic polling protocols where each request is repeated and independent, such as Modbus Protocol. Fig. 4. 9 shows the UDP settings.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Click on the “COM1” link on the left hand side. Fig. 4. 10 Select UDP in the Link Modes. Destination IP and Port: Specify the Begin and End IP here. Four groups of range IPs are allowed. This is the IP address of the UDP program and the Port it is listening to. Note that the maximum number of UDP nodes that SW550X can handle would highly depend on the traffic load.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2 Link Mode Applications 4.2.1 TCP Server Application: Enable Virtual COM SW550X will encapsulate control packets on top of the real data when Virtual COM is enabled. This will allow the Virtual COM port in the Windows/Linux system to access SW550X’s COM ports. The benefit of using Virtual COM is that rewriting an existing COM program to read IP packets is unnecessary.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.2 TCP Server Application: Enable RFC 2217 The underlying protocol of Virtual COM is based on RFC 2217, the Telnet COM Control Option. Therefore, it is possible to use RFC 2217 with SW550X in the TCP Server mode. To do so, refer to Sec. 4.2.1 to enable Virtual COM, so that SW550X becomes aware of the commands.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Remember the Destination Port here in order to enter this information in Serial/IP Virtual COM’s Control Panel later. 4.2.4 TCP Client Application: Enable RFC 2217 The underlying protocol of Virtual COM is based on RFC 2217, the Telnet COM Control Option. Therefore, it is possible to use RFC 2217 with SW550X in the TCP Client mode. To do so, refer to Sec. 4.2.3 to enable Virtual COM, so that SW550X becomes aware of the commands.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Scroll to the bottom of the page and click on “Save & Apply” button to save the changes. Remember Pair Connection Master’s IP address here in order to enter this information in the Slave later. Proceed to the section below to configure a Slave to connect to this Master.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.6 TCP Client Application: Configure SW550X as a Pair Connection Slave A Pair Connection Slave, is shown in Fig. 4. 14; it is necessary to pair up with a Pair Connection Master. Please setup a Pair Connection Master first before proceeding. Fig. 4. 14 Follow Sec. 4.1.2 to configure SW550X in TCP Client mode properly.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.7 TCP Server Application: Enable Reverse Telnet Reverse Telnet is useful if a telnet program is used to connect to SW550X and the serial interface of the SW550X is connected to a Terminal Server. Telnet programs in Windows/Linux require special handshaking to get the outputs and formatting show properly. SW550X will interact with those special commands (CR/LF commands) if Reverse Telnet is enabled. Fig. 4. 15 Follow Sec.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.8 UDP Application: Multi-Point Pair Connection It is also possible to setup pair connection in UDP mode to have more than one Pair Connection Master or Slave to communicate to each other. For example, it is possible to setup one Modbus Master and six Modbus Slaves in UDP, Fig. 4. 16. Note again that UDP does not guarantee data delivery and only data would be transmitted over Ethernet; other serial pings are not transmited.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 4.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.9 TCP Server Application: Multiple TCP Connections The Multi-Connection option will allow up to a maximum of four TCP Client connections. Note that it is also possible to use this multi-connection feature in conjunction with other TCP Server applications, such as Virtual COM, Pair Connection, and Reverse Telnet.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.10 TCP Server Application: Multi-Point TCP Pair Connections The difference between Multi-Point TCP Pair Connection and Multi-Point UDP Pair Connection is that the TCP implementation would also exchange flow control pins for RS-232. However, the TCP Server is limited to a maximum of four connections.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.3 Wireless Topology 4.3.1 Configure SW550X as a Wireless Ad-Hoc Peer Fig. 4.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Configure your device as explained below. Table 4. 3 Topology Band Mode Adhoc 802.11b (alternatively you could use 802.11a which is less affected by interference), it provides better wireless sensitivity with lower maximum rate at 11Mbps. Tx Rate Auto Channel 1; we recommend using 1, 6, or 11 (for 2.4 GHz). Authentication Open Encryption WEP Key WEP For 64-bit encryption, enter 5 ASCII value or 13 Hexadecimal digits.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.3.2 Configure SW550X as a Wireless Client in the Infrastructure mode (PSK) Fig. 4.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Configure your device as explained below. Table 4. 4 Infrastructure Topology Band Mode Auto Tx Rate Auto Channel Disabled (auto sensing) Authentication As defined by the Access Point Encryption As defined by the Access Point WPA2-PSK passphrase 8~63 characters Attention We recommend using WPA2-PSK authentication with AES encryption as it is the most secure password-type security option without utilizing 802.1x. 4.3.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.3.4 Configure SW550X as a Wireless Client in the Infrastructure mode (PEAP-MSCHAPv2) Fig. 4. 21 Configure your device as explained below.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Table 4.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5 VCOM Installation & Troubleshooting 5.1 Enabling VCOM SW550X will encapsulate control packets on top of the real data when Virtual COM is enabled. This will allow the Virtual COM port in the Windows/Linux system to access SW550X’s COM ports. Remember that VCOM can only be enabled on TCP Server Mode (Fig. 5. 2) or TCP Client (Fig. 5. 1). Fig. 5.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 3 Virtual COM allows remote access of serial devices over TCP/IP networks through Serial/IP Virtual COM ports that work like local native COM ports. Fig. 5. 4 is a Virtual COM connection diagram.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.1.1 VCOM driver setup System Requirements Windows Platform (32/64 bits) Win7 2008 Vista XP 2003 (also Microsoft 2003 Terminal Server) 2000 (also Microsoft 2000 Terminal Server) NT (also Microsoft NT Terminal Server) 4.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.1.3 Installation Run the Virtual COM setup file included in the CD or download a copy from our website to install the Virtual COM driver for the operating system. Turn off your anti-virus software and try again if installation fails. At the end of the installation, please select at least one Virtual COM port from the Serial/IP Control Panel. 5.1.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.2 Enable VCOM Serial device servers and select VCOM in Windows 5.2.1 Enable VCOM in Serial device servers Enable Virtual COM in our serial device servers by logging into our WebUI. It is located under COM configuration. The following figures show how to enable Virtual COM in SW550X. For a detailed Link Mode configuration with Virtual COM, please refer to the previous chapter starting from Sec. 4.1 on Link Mode configurations.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.2.2 Running Serial/IP in Windows Find Serial/IP Control Panel from: Start → All Programs → Serial/IP → Control Panel In the Windows Control Panel, open the Serial/IP applet. In the Windows notification area, Fig. 5. 6; right click in the Serial/IP tray icon and click on Configure to open the Control Panel. Fig. 5.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 7 After at least one Virtual COM port is selected, the Control Panel will show, Fig. 5. 8.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 8 The left hand side of the Control Panel shows the list of selected Virtual COM ports. Click on Select Ports to add or remove Virtual COM ports from the list. The right hand side of the Control Panel shows the configurations of the selected Virtual COM port marked in blue. Each Virtual COM port can have its own settings.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.2.3 Configuring VCOM Ports 1. If the serial device server is running in TCP Server mode (recommended), a Serial/IP should be the TCP Client connecting to the serial device server. Enable Connect to Server and enter the IP Address of the serial device server with the Port Number specified. The Port Number here is the Local Listening Port for the serial device server. 2.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3. Enable Restore Failed Connections to force Virtual COM to automatically restore failed connections with the serial device server in the case of unstable network connections. 4. To test the Virtual COM connection, click the Configuration Wizard button and then click Start button in the pop up window (Fig. 5. 10). If the test passes, all checks should be in green.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.3 Exceptions Fig. 5. 11 If the exclamation mark begins with Warning: timeout trying x.x.x.x as in Fig. 5. 11, recheck the VCOM IP and Port configuration or the PC’s network configuration.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 12 If there is a check with Raw Connection Detected and an exclamation mark with Client not licensed for this server, Fig. 5. 12, enable VCOM in the serial device server.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 13 If there is a check with Telnet Protocol Detected and an exclamation mark with Client not licensed for this server as in Fig. 5. 13, this means that there is a licensing issue between the serial device server and Serial/IP. Please contact Atop technical support to obtain the correct VCOM software.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 14 If the exclamation mark begins with Server requires username/password login Fig. 5. 14, it means VCOM Authentication in the serial device server is enabled, but credentials in the Serial/IP is not enabled.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 15 If the exclamation mark begins with a “Username and/or password incorrect”, Fig. 5. 15, this means the wrong username and/or password were entered and the authentication process failed.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 16 If the exclamation mark begins with No login/password prompts received from server Fig. 5. 16, it means credentials in the Serial/IP is enabled, but VCOM Authentication in the serial device server is not enabled.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.4 Using Serial/IP Port Monitor 5.4.1 Opening the Port Monitor The Serial/IP Port Monitor can be opened by: Start → All Programs → Serial/IP → Port Monitor Double click the Serial/IP tray icon in the Windows notification area. In the Windows notification area, right click in the Serial/IP tray icon and click on Port Monitor to open the Port Monitor.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.4.3 The Trace Panel Fig. 5. 18 The Trace panel provides a detailed, time-stamped, real-time display of all Serial/IP COM ports operations, Fig. 5. 18. Click on Enable Trace to start logging Virtual COM communication. Click on File → Save As and send the log to Atop for analysis if problems arise with Virtual COM.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.5 Serial/IP Advanced Settings In the Serial/IP Control Panel, Click on the Advanced button to open Advanced Settings window (Fig. 5. 19). Click on Use Default Settings to load the default settings.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.5.1 Using Serial/IP with a Proxy Server The Serial/IP Redirector supports TCP network connections made through a proxy server, which may be controlling access to external networks (such as the Internet) from a private network that lacks transparent IP-based routing, such as NAT. Find Proxy Server settings from the Advanced Settings windows and switch to the Proxy Server tab, Fig. 5. 20. Fig. 5.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 6 Specifications 6.1 Hardware Models Table 6. 1 Name Serial Port Ethernet DB9 TB5 TB5(ISO) RJ45 SW5501 1 -- -- 1 SW5501-TB -- 1 -- 1 SW5501-Sis -- -- 1 1 SW5502 1 -- -- 1 SW5502-TB -- 1 -- 1 SW5502-Sis -- -- 1 1 Physical Characteristics Table 6. 2 Housing Front-Panel IP50 protection, metal case Common ID design Weight 500g (approx.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Signal LEDs ○ Off ● On ☼ blinking Table 6.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Dip Switch (SW5502) Table 6. 6 COM Dip Function 6 Pull High 5 Pull Low 4 Termination 3 Pull High 2 Pull Low 1 Termination COM1 COM2 SW Ω On 1K Off 100K On 1K Off 100K On 120 Off 0 On 1K Off 100K On 1K Off 100K On 120 Off 0 Wireless Specifications Table 6. 7 PCI-e Module Tx/Rx Wireless Standard Conformance Antenna 802.11a 2T2R MIMO (2x2 802.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Frequency Range: Table 6. 8 2.4Ghz United States (FCC) Europe (ETSI) Taiwan (NCC) 5Ghz 2412-2462(20Mhz) 5180-5240, 5745-5825(20Mhz) 2422-2452(40Mhz) 5190-5230, 5755-5795(40Mhz) 2412-2472(20Mhz) 5180-5240(20Mhz) 2422-2462(40Mhz) 5190-5230(40Mhz) 2412-2462(20Mhz) 5280-5320, 5745-5825(20Mhz) 2422-2452(40Mhz) 5310, 5755-5795(40Mhz) Data Rate: Table 6. 9 802.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Output Power Table 6. 10 802.11a 802.11b 802.11g 802.11n 2.4GHz/HT20 802.11n 2.4GHz/HT40 802.11n 5GHz/HT20 802.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Receiver Sensitivity Table 6. 11 Data Rate IEEE Spec(1 Rx dBm) Typical/Maximum( 2Rx dBm) 6M -82 -95/-85 9M -81 -94/-84 12M -79 -93/+82 18M -77 -90/-80 24M -74 -88/-77 36M -70 -84/-73 48M -66 -82/-69 54M -65 -81/-68 1M not specified -98/-85 5.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 MCS6 -62 -76/-65 MCS7 -61 -75/-64 Security 64-bit and 128-bit WEP encryption 802.1x authentication AES and TKIP, WPA/WPA2 Regulatory Requirements: Table 6.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Table 6. 13 Test IEC61000-4-2 IEC61000-4-3 IEC61000-4-4 IEC61000-4-5 Item ESD RS EFT Surge Value Level Contact Discharge ±8KV 4 Air Discharge ±15KV 4 Radiated(Enclosure) 10(V/m) 3 AC Power Port ±2.0 KV 3 LAN Port ±2.0 KV 4 COM Port ±2.0 KV 4 AC Power Port Line-to-Line±1.0 KV 3 AC Power Port Line-to-Earth±2.0 KV 3 LAN Port Line-to-Earth±2.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Environmental Limits Operating Temperature: -10°C ~60°C (-4°F ~149°F) Storage Temperature: -40°C ~85°C (-40°F ~ 185°F) Ambient Relative Humidity: 5~95%RH, (non-condensing) Other Safety: UL60950-1/CB, EN60950-1, CNS 14336 Shock: IEC 60068-2-27 Freefall: IEC 60068-2-32 Vibration: IEC 60068-2-6 MTBF: 20 years (TBD) RoHS: Yes Maritime: N/A 6.2 Software Specifications Table 6.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Emergency System Recovery If your device becomes inaccessible and the management utility cannot find your device, please use the following procedure to recover your device over TFTP. System Recovery Procedures System recovery is based on the TFTP Client embedded in the device. It can recover the device from a bad firmware or other unknown reasons that corrupted the firmware image inside the flash.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Important Note You can download free TFTP Servers from the following locations: Solarwinds TFTP Server http://www.solarwinds.com/products/freetools/free_tftp_server.aspx Note: for Solarwinds, please remember to Start the TFTP Server Service, the default is Stop. TFTPD32 TFTP Server http://tftpd32.jounin.net/tftpd32.
Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Warranty Limited Warranty Conditions Products supplied by us are covered in this warranty for undesired performance or defects resulting from shipping, or any other event deemed to be the result of Atop Technologies’ mishandling.