Installation manual
38 ©2007 • All rights reserved.
DHTP1 Amplifi ed Touch Pad Controller
5. Troubleshooting
Symptom Cause Solution
DHTP1 does
not power up
1. RJ-45 plug
crimped incorrectly;
or wiring pinout of
RJ-45 reversed
Verify wiring pinout and
RJ-45 crimp. Correct
by re-crimping RJ-45 to
Cat-5 cable.
2. Break in Cat-5
between Zone and
“Head-End”
Check RJ-45 to RJ-45
connections with cable
tester or voltmeter.
No control of
IR sources
1. Wiring: Incorrect
wiring between
DHTP1 and DH44/
DH46X
Verify and correct wiring.
IR emitter defective
at source
Replace IR emitter
Intermittent IR
source control
IR fl ooding Check to see if ambient
light is shining on built
in IR receiver or in direct
line with plasma TV
noise. If the IR Indicator
is fl ashing when IR is not
being sent, IR fl ooding
is indicated. Disable the
built-in IR Receiver. Con-
sider use of an external
IR Receiver.
No audio Loose speaker
wires or bad
connection
Check both ends of
speaker wires to ensure
proper connection.
Defective
speaker(s)
Swap with known good
speaker and test.