Users Manual

www.atomrock.com
AEC100 Series
INPUT A
USB C/DP
RESET
PWR
DC-12VHDMI
ANT
POE ETH
2 3 41
Atomrock RockCare Support
Atomrock Enterprise Professional Service
Atomrock works with local distributors and resellers to provide fast response and in-person local support. Our
dedicated professional service team can also provide direct technical support for the entire Atomrock product line.
Together with our certified Atomrock Enabler partners to deliver the
enterprise-grade service our customer requires.
RockCare Support Services are essential for the operational phase to maintain your Atomrock infrastructure and
assure optimal and efficient operation, while also providing access to technical support experts, firmware upgrades,
and flexible hardware replacement services.
Device Interfaces
Atomrock Enterprise Professional Service can assist different of can assist different AIOT edge computing requirement.
This integration service works with other Atomrock eco-system partners and solution integrators. We aim to deliver
more flexible and tailored result for our customers.
RockCare Enhanced Support-provides full technical support during local normal business hours.
RockCare 24x7 Support - provides 24 hours emergency respond on technical support, including hardware
replacement service.
RockCare Advance Service - Including extended software support like 3rd party integration, advance software
upgrade, local in-person support.
RockCare Technical Consulting Service - Including complex AIOT edge computing and cloud design support,
implementation, report customization and other advance consulting service.
1. Status LED
5. Audio Input
9. MicroSD (TF)
2. USB C/DP
6. Reset
10. Ethernet POE+
3. USB 3.0
7. OLED Display
11. HDMI 2.0
4. USB 2.0
8. SMA Connector
12. Power Input
5
6 7
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