User Guide
Troubleshooting
Sma WiFi
Infrared Heater
The following terms and conditions apply to the promo code;
1. Coupon is only valid on the Atomi Sma website www.atomisma.com.
2. A valid code must be entered at the checkout page in order to redeem the
promotion.
3. Customers can only redeem one time at checkout.
4. Customers can only use the promo code once.
5. Atomi Sma reserves the right to cancel or modify any order, or revoke the
use of the promo code for any reason.
6. Unless otherwise stated, promo codes are not valid in conjunction with
other promotions or discounts.
7. Additional terms and conditions may be specfied in relation to specific
promo code (for example, duration, eligibility, discount amount and
products covered), and will govern the use and redemption of those
vouchers.
8. Promo code is not exchangeable for cash.
9. Atomi Sma will not be liable and/or be required to oer replacement
codes, discounts, credits, cash or otherwise compensate customers for:
a. discontinued or cancelled promo code;
b. improper use of, or inability to redeem, a promo code; or
c. the inability to redeem promo code due to technical issues.
Still can’t connect?
Need assistance?
Our friendly customer service team will
work hard to put a smile back on your face.
Here’s how we can connect.
1-800-757-1440
Mon-Fri 9:00-5:00 EST (US)
or suppo@atomiusa.com
For more information about app and
device features, tutorials and
troubleshooting tips go to:
www.atomisma.com/helpHeater
Welcome to the Atomi Sma family!
We know you will love our products so much
that we are giving you an exclusive 15% o
your next purchase on atomisma.com.
Log onto
hps://atomisma.com/shop-now/
Add to Ca
Enter promo code ATOMI15OFF
Proceed to checkout
Free shipping on orders over $50
*within the contiguous US only*
Terms and conditions apply;
This product can expose you to chemicals including Lead, which is known to the State of
California to cause bih defects or other reproductive harm. For more information,go to
www.P65Warnings.ca.gov.
Warning
FCC Notice:
This device complies with Pa 15 of the FCC Rules. Operation is
subject to the two following conditions:
1. This device may not cause harmful inteerence.
2. This device must accept any inteerence received, including
inteerence that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to pa 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful inteerence in a residential installation. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful inteerence to radio
communications. However, there is no guarantee that inteerence
will not occur in a paicular installation. If this equipment does
cause harmful inteerence to radio or television reception, which
can be determined by turning the equipment o and on, the user
is encouraged to try to correct the inteerence by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for
help.
Three-year limited warranty from the date of purchase
against defects in material and workmanship.
For questions or concerns, email us at suppo@atomiusa.com
Manufactured and marketed by Atomi Inc.
10 West 33rd St., New York, NY 10001
atomi™ is a trademark of Atomi Inc.
atomi sma
®
is a registered trademark of Atomi Inc.
Designed by Atomi in New York. Made in China.
Note:
Changes or modifications not expressly approved by the pay
responsible for compliance could void the user's authority to
operate this device.
Turning O the Sma Heater
Use the ON/OFF buon or the power switch on the Atomi Sma
app to turn o your heater.
Cleaning and Maintaining Your Sma Heater
CAUTION: Always be sure the Sma Heater is switched OFF,
unplugged and completely cooled before cleaning or aempting
to store the item. DO NOT immerse Sma Heater in water or allow
water to drip into the interior of the Sma Heater, as this could
create an electric shock hazard. DO NOT use any detergents or
abrasives.
Care and Cleaning
1. Always turn o the Sma Heater and disconnect the cord from
the electrical outlet before cleaning your heater.
2. Accumulated dust may be removed from the Sma Heater
with a so cloth or vacuum cleaner.
3. Ensure the air intake vents on the sides of Sma Heater are
free and clear of dust or lint.
4. The removable paicle filters should be cleaned and dried out
at least 1-2 times per season. Remove the air intake vent
covers and hand wash the paicle filters with soap and water.
5. Clean the outside of the heater by wiping it with a damp cloth
and bu with a dry cloth.
Storing
Allow the Sma Heater to cool completely before storing. Store in a
dry location. Do not place heavy items on top of the Sma Heater
as this may result in possible damage.
The popup does not appear when adding a
device.
Make sure that you are allowing the app to access your
phone's Location (Android), Bluetooth and Local Network
(iOS). For more details, visit our website’s Suppo page.
If the popup still doesn’t appear, follow the steps below:
1. Press "Add Device" or the “+” sign and select your sma
device.
2. Follow the on-screen instructions (Make sure you
connect to a 2.4GHz WiFi Network).
I can’t find the atomi-sma-XXXX network in
my WiFi list.
Make sure your Atomi Sma device is plugged in and the
WiFi light is blinking quickly. If not, unplug your Atomi Sma
device and plug it back in to reboot.
My WiFi network doesn’t appear in the Atomi
Sma app.
Use your smaphone to confirm that you have at least two
WiFi bars in the vicinity of your Atomi Sma device. If not,
move your Atomi Sma device closer to your router. (The
list will refresh every 10 seconds).
I just replaced my router.
If you replace your router, you will need to reset your
devices and add them again to the app.
How to reset my device.
Press and hold the Power buon on the heater panel for
10s. Confirm that the WiFi indicator stas flashing.
The heater is not responding to the app
commands.
Confirm that the WiFi indicator is visible on the heater's
display. If not, press and hold the WiFi buon for 3s to
enable the WiFi function.
Why is the heater still blowing air aer
turning it o?
The heater will continue blowing air for a minute in order to
cool down the internal components.
Cannot connect to my WiFi network.
Make sure that you have entered the correct WiFi
password during the WiFi setup. Check if there are
problems with your internet connection. If the WiFi signal is
too weak, reset your WiFi router and try again.
I’m geing “Failed to Add Device”, “Failed to
find router” or “DHCP” error.
- Confirm that your phone is connected to a 2.4GHz WiFi
network.
- Check whether the router password you entered is correct.
- Confirm that the DHCP service is enabled on your router
seings.
- Make sure that your WiFi signal is strong.
- Temporarily disable your 5GHz network.
- If you have a mesh network/router that does not allow
you to disable 5GHz, try to move faher away from your
router until your phone moves to the 2.4GHz band.
- For more Connection Troubleshooting tips, visit
atomisma.com/connection-troubleshooting/
My Atomi Sma device appears as
“Unavailable” or “Oine" in the app.
Refresh the device list.
Feet Installation
1. Align and aach the feet to the boom of the heater.
2. Inse and tighten the included screws.
3. To remove the feet from the unit, remove the screws
and gently pull the feet from the unit.