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BERKSHIRE IP5000

USER MANUAL

www.atltelecom.com

Summary of content (148 pages)

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BERKSHIRE IP5000 USER MANUAL www.atltelecom.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1. PRODUCT OVERVIEW ..............................................................................................6 1.1 1.2 KEY FEATURES .........................................................................................................6 USER INTERFACE ......................................................................................................7 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 Top & Side Views ...................................................
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ATL Berkshire 5000 User Manual, Release 2.2.1 4.8 4.9 CALL HISTORY........................................................................................................36 SPEED DIAL ............................................................................................................39 4.9.1 4.9.2 4.9.3 4.10 PHONE BOOK ..........................................................................................................40 4.10.1 4.10.2 4.10.3 4.10.4 4.10.5 4.11 To enter Speed Dial menu...
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.6.5 6.6.6 6.6.7 6.6.8 6.6.9 6.6.10 6.7 6.8 Domain .....................................................................................................................85 Registrar ...................................................................................................................86 Outbound Proxy........................................................................................................87 Registration .............................
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ATL Berkshire 5000 User Manual, Release 2.2.1 8.5 NAT DISCOVERY..................................................................................................137 APPENDIX A PHONE MENU STRUCTURE ........................................................................139 APPENDIX B SUMMARY OF IP PHONE FUNCTION KEY MAPPING .................................146 APPENDIX C WORKING WITH 3RD PARTY SIP SERVERS ..................................................
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ATL Berkshire 5000 User Manual, Release 2.2.1 1. PRODUCT OVERVIEW The ATL Berkshire 5000 is a SIP-based IP telephone developed by ATL Telecom Limited. It supports a number of advanced call features and can be easily customized for enterprise or consumer use. New features can also be added to meet different customer’s needs. 1.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1.2 User Interface 1.2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1.2.2 LCD Screen The LCD screen can display 20 characters. The character spaces are arranged in 2 rows, with 10 characters in each row. 1.2.2.1 Scroll Up and Down for Display When displaying information with length more than 2 rows, a down arrow ‘↓’ will appear automatically at the bottom-right corner indicating that you can scroll down. (The last character at each row is reserved for displaying ‘↑’ & ‘↓’ arrow.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1.2.2.3 Character Input When information is to be entered, an input cursor ‘_’ is displayed to indicate the position of character to be inserted on the screen. The cursor shifts to the right as characters are entered. To delete the last inputted character, press “Menu / Delete”. After all information is entered, press “OK” key to confirm the input. D i s p l N a m e a y A _ 1.2.2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 After pressing the ‘#’ key, the mode is changed to IP Address. O u t b o u n d 1 0 . 5 . 1 . P r o x y I 1 _ 1.2.2.5 Scroll Right for Long Input During information entry, if the cursor approaches the end of row, the display of inputted information will automatically scroll to the right side.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2. Line1/Hold (select line 1 for held call or call waiting, or hold current call) 3. Line2/Hold (select line 2 for held call or call waiting, or hold current call) 4. Menu / Delete (Menu or backspace) 5. OK (Make call or Yes button) 6. Cancel (Hang up or No button) 7. “Handsfree” (Speaker Phone) 8. Up (for both volume increase and menu scroll up) 9. Down (for both volume decrease and menu scroll down) 10. Mute 11.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2. INSTALLATION & EASY SETUP 2.1 Phone Installation Follow the steps below to install the phone. Step 1: Unpack the ATL Berkshire 5000 telephone carton. The phone package should contain the following components: 1. IP Telephone 2. Handset 3. Power Adapter 4. Ethernet Cable 5. Handset Cord Step 2: Handset Connection Connect the handset to the phone body with the handset cord.
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ATL Berkshire 5000 User Manual, Release 2.2.1 - - - E a s y P r e s s s e t u p a n y - - - k e y . 2.2 Easy Setup Before you can use the phone to make calls, you should first configure the phone settings. The Easy Setup wizard will guide you to set up the phone easily. 0. First of all, the start screen of Easy Setup will be shown as follows: - - - E a s y S e t u P r e s s a n y p - - k e y . 1. Press any button to continue.
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ATL Berkshire 5000 User Manual, Release 2.2.1 D e f a u l t G a t e w a y _ 5. Change the IP address of default gateway if necessary. If the setting is confirmed and saved, the following screen will then be shown: D N S S e r v e r _ 6. Change the IP address of DNS Server if necessary. If the setting is confirmed and saved, the following screen will then be shown: D e f i n e T i m e z o n e . 7. You will need to set your timezone.
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ATL Berkshire 5000 User Manual, Release 2.2.1 D a t e : ( Y Y Y Y MM D D ) 2 0 0 5 0 6 1 0 _ 11. Input the date (E.g. 20050610). Press the ‘OK’ button to confirm and save the setting. The following screen will then be shown: T i me : ( H H MM S S , 2 4 H r ) 1 4 1 0 2 0 _ 12. Input the time in 24-hr format (E.g. 141020). Press the ‘OK’ button to confirm and save the setting. The STUN setup screen will then be shown: S T U N 1 = a v a i Y e s , l a b l e ? 2 N o = 13.
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ATL Berkshire 5000 User Manual, Release 2.2.1 16. Change your username if necessary. If the setting is confirmed and saved, you will be asked to input your password: Y o u r P a s s w o r d A _ 17. Input your password. For privacy reason, the inputted character will be changed to ‘*’. Press the ‘OK’ button to confirm and save the setting. The following screen will then be shown: Y o u r D i s p l a y N a m e A _ 18. Change your display name if necessary.
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ATL Berkshire 5000 User Manual, Release 2.2.1 R e g i s t r a r P o r t 5 0 6 0 _ 22. The default registrar port number is 5060. Change it if necessary. If the setting is confirmed and saved, you will be asked to set the outbound SIP proxy: S e t O u t b o u n d P r o x y ? 1 Y e s , = 2 = N o 23. Press 1 if you would like to set the outbound proxy. The proxy host screen will then be shown. Otherwise, press 2 to skip this configuration and jump to Step 23.
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ATL Berkshire 5000 User Manual, Release 2.2.1 0 7 : 1 9 : 1 0 P M 27. Otherwise, if the screen shows the phone’s IP address as below, it indicates that the phone has failed to register to the SIP server and may not be able to make or receive calls. 1 . 2 . 3 . 4 0 7 : 1 9 : 1 0 P M 28. Make sure the inputted settings are correct. You can run the Easy Setup wizard again to review and change the settings. To do so, press “Menu / Delete” to enter the phone menu.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3. BASIC FUNCTIONS 3.1 Dialing 3.1.1 Dialing a Phone Number, SIP URI or IP address To make a call by dialing the number, SIP URI or IP address (The phone can make SIP calls directly to another SIP phone without passing through SIP Proxy via IP address). You could dial a number during off-hook or on-hook. 3.1.1.1 Off-hook dialing screen 1. Pick up the handset, press the “Handsfree” button or press “Line1/Hold” to use the speakerphone.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3.1.1.2 On-hook predialing screen 1. When the phone is on hook, press the number “1” to “9”, “*” or “#” to enter the predialing screen like this: n u m b e r E n t e r N _ 2. Enter the phone number (e.g. 2000), SIP URI (e.g. 2000@1.2.3.4) or IP address (e.g. 123.123.123.123). The maximum number of characters allowed is 60. You could toggle the input method to “A” using the “#” key. n u m b e r E n t e r N 2 0 0 0 _ 3.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1 P h o n e b o o k 2 > C a l l H i s t o r y ↓ 3. Press the ‘OK’ button to enter “Call History”. The call history types will be shown as below: 1 > Mi 2 s s e d R e c e i C a l v e d l s C a l l s ↓ 4. Select ‘Missed Calls’, ‘Dialed Calls’ or ‘Received Calls’ and press the ‘OK’ button. A list of phone numbers will be shown as below: 1 > 2 0 0 0 2 3 0 0 0 5. Use the ‘Up’ or ‘Down’ buttons to navigate the list of numbers. 6.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3.1.3 Redialing To dial the phone number which has been most recently dialed: 1. Pick up the handset. 2. Press key ‘Function’ > ‘Redial’ (keypad ‘9’). The calling screen will be shown as below: C a l l i n g 2 0 0 0 . . . If you are going to use speakerphone for the redial call, you can press the “Redial” button directly without pressing the “Handsfree” button. 3.2 Terminating a call To end a call, do one of the followings: 1. Go on-hook. 2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 I n c o m i 2 0 0 0 n g C a l l f r o m J o h n To answer the call, pick up the handset or press the ‘“Handsfree”’ button if speakerphone is to be used. 3.4 Denying a call If you do not want to answer an incoming call, you can deny the call. To deny the call, press the ‘Cancel’ button. The phone will then stop alerting. 3.5 Adjusting the Volume 3.5.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3.6 Muting a Call The mute function prevents the party you are talking to from hearing your voice. To mute a call, press button ‘Mute’ bottom-right corner of the screen. during a call. A character ‘M’ will then be shown on the C o n n e c t e d 2 0 0 0 J o h n t o M To resume the 2-way conversation, press button ‘Mute’ again. The character ‘M’ will then disappear. 3.7 Handset / Speaker The phone supports talking in a call by handset or speakerphone.
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ATL Berkshire 5000 User Manual, Release 2.2.1 4. ADVANCED FUNCTIONS 4.1 Call Hold To hold an active call, follow these steps: 1. Set up a call first and a screen will be shown as below: C o n n e c t e d t o 2 0 0 0 2. Press the ‘Line1/Hold’ (or ‘Line2/Hold’) key to hold the call. The ‘Line1/Hold’ (or Line2/Hold) LED will then flash. The following screen will also be shown: C a l l o n h o l d w i t h 2 0 0 0 3. To unhold the call, press the Line1/Hold (or Line2/Hold) key again.
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ATL Berkshire 5000 User Manual, Release 2.2.1 Wa i 4 > C a l l 5 N o t D o t D i i n g s t u r b 4. Enter “Use Call Waiting”. 1 > U s 2 e C a l C a l l l W a i Wa t i i n g t i n g D u r 5. Select “Enable” to enable call waiting. 1 > E n a b l 2 - D i e s a b l e 4.2.2 To answer Call Waiting After call waiting is enabled, if you are engaged in an active call and a new call comes in, the call waiting feature will be triggered.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3. You can now talk on the new line. To switch back to the original held line, press the button of the line. The screen will change back to show the original line: C o n n e c t e d t o 2 0 0 0 If the incoming call from remote party is terminated during alerting or exceeds the no answer timeout duration, the missed call indicator will be displayed after the current call is terminated. M i s s e d c a l l s : 1 1.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1 U s e C a l 2 > C a l l l W a i Wa t i i n g t i n g D u r 5. The available durations are 5 seconds, 10 seconds and 15 seconds. Select the preferred setting and press “OK” key. 1 - 5 S e 2 > 1 0 c o n d s S e c o n d s ↓ 4.3 Call Transfer The phone supports two call transfer modes: Unattended and Attended. 4.3.1 Unattended Call Transfer If an active call is ongoing (e.g.
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ATL Berkshire 5000 User Manual, Release 2.2.1 C a l l t e r m i n a t e d b y 2 0 0 0 5. Hang up the call. The phone will return to standby mode as shown: 1 0 0 0 A l i 0 6 - 0 6 - 1 4 c e A u 1 7 : 5 0 : 1 9 4.3.2 Attended Call Transfer If an active call is ongoing (e.g. with 2000) and the user wants to perform an attended call transfer to 3000, follow these steps: 1. Press the ‘Line1/Hold’ key to hold the call. The ‘Line1/Hold’ LED will then flash.
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ATL Berkshire 5000 User Manual, Release 2.2.1 4.4 3-way Conferencing The phone supports 3-way conferencing with two other parties. To start conferencing, follow these steps: 1. Set up a call first and a screen will be shown as below: C o n n e c t e d t o 2 0 0 0 2. Press the ‘Line1/Hold’ key to hold the call. The ‘Line1/Hold’ LED will then flash. The following screen will also be shown: C a l l o n h o l d w i t h 2 0 0 0 3. Press the ‘Line2/Hold’ key to place another call.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2. Press the ‘Line1/Hold’ or ‘Line2/Hold’ key again to unhold the conferencing call. If one of the parties holds your call (e.g. 2000), the following screen will be shown (‘H’ indicates the line is held by remote party): 1 - H 2 0 0 0 2 - * 3 0 0 0 4.5 Call Forward (On Busy / On No-Answer / Unconditional) 4.5.1 Call Forward Activation The phone supports three call-forward modes: On-Busy, On No-Answer and Unconditional.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6. Input the call-forward number (E.g. 3000) or SIP URI (e.g. 2000@1.2.3.4). The maximum number of characters allowed is 60. You could toggle the input method to “A” using the “#” key. F o r w a r d A d d r e s s A 3 0 0 0 _ 7. Press ‘OK’ button to confirm. Then depending on the selected mode, scroll down to select “Use Uncon.”, “Use Busy” or “Use No-Answer”. 1 F o r w a r d 2 > U s e A d d r e s s U n c o n . 8.
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ATL Berkshire 5000 User Manual, Release 2.2.1 Note: When multiple call forward modes are enabled concurrently, Unconditional mode will override both On Busy and On No-Answer modes. If Unconditional mode is disabled, the other enabled modes will become effective again. 4.5.2 Call Forward Status Query The phone provides call forward status query function which allows user to check the status of each call forward mode in one shot. 1. Press the “Menu / Delete” button to enter the phone menu. 2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2 0 0 0 ↑ O n B u s y : O f f ↓ O n B u s y : O f f ↑ O n N o - A n s w e r : O f f 4.5.3 Cancel All Call Forward “Cancel All Call Forward” allows user to cancel the unconditional call forward, busy call forward and no answer call forward at one shot. To cancel all the forward modes, follow these steps: 1. Press the “Menu / Delete” button to enter the phone menu. 2. Scroll down and enter “Call Features”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 4 S t a t u s Q u e r 5 > C a n c e l y ↑ A l l 4.6 Do Not Disturb When Do Not Disturb mode is turned on, the phone does not receive calls. To enable Do Not Disturb function, follow these steps: 1. Press key ‘Function’ > ‘DND’ (keypad ‘7’). A character ‘D’ will then be displayed on the bottom-right corner of the screen to indicate Do Not Disturb mode is on. 1 0 0 0 A l i 0 2 : 5 1 : 3 0 c e A u P M D 2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 4.7 Call Blocking 4.7.1 Blocking a Set of Phone Numbers to be dialed out Call blocking disallows a set of phone numbers to be dialed out. The blocking number patterns can only be configured on the web interface. (For details of call blocking configuration, refer to Section 7.4 “Call Blocking”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3. Select the type of call history. 1 > Mi 2 s s e d R e c e i C a l v e d l s C a l l s ↓ 4. Scroll up/down to view the history of the selected call type. Select a particular entry will provide further options. 1 > 2 0 0 0 J o h n 2 Ma r y 3 0 0 0 ↓ 5. Select “Call” to call the number. Speakerphone will be automatically turned on for calling. Pick up the handset to switch the call to the handset if necessary. 1 > C a l 2 l S a v e ↓ 6.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2 0 0 5 - 0 9 - 2 5 1 7 : 0 3 : 2 7 10. Select “View Details” to view the full number if it is too long to be shown on one line. 4 > V i 5 e w D e t a I l s ↑ R e m o v e 11. The full number will be shown on the screen. Press ‘OK’ button to go back to the list 0 0 1 8 5 2 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 C a r o l 12. Select “Remove” to remove the selected call record. 5 > R e m o v e 6 R e m o v e ↑ A l l 13.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1 > 2 0 0 0 J o h n 2 M a r y 3 0 0 0 4.9 Speed Dial The speed dialing allows a user to dial a phone number by pressing shortcut keys. The phone can store ten speed-dial phone numbers to be dialed through ten dedicated keys. 4.9.1 To enter Speed Dial menu To configure the phone numbers for speed dialing, follow these steps: 1. Press the “Menu / Delete” button to enter the phone menu. 2. Scroll down and enter “Call Features”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 4.9.2 Direct Input 1. After selecting “Direct Input” as in section 4.9.1, input a number, SIP URI (e.g. 2000@1.2.3.4) or IP address (e.g. 123.123.123.123). The maximum number of characters allowed is 60. You could toggle the input method to “A” using the “#” key. S p e e d D i a l i n g 1 A 3 0 0 0 _ 2. Press “OK” to save the change. 4.9.3 Set from Phonebook 1. After selecting “Set fr Phonebook” as in section 4.9.
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ATL Berkshire 5000 User Manual, Release 2.2.1 To add a contact into the phone book, follow these steps: 1. Press the “Menu / Delete” button to enter the phone menu. 2. Enter “Phonebook”. 1 > P h o n e b 2 C a l l o o k H i s t o r y ↓ 3. Scroll down and enter “Add Contact”. 1 C a l l 2 > A d d C o n t a c t C o n t a c t ↓ 4. Input the name of person (E.g. Susan). N a m e A S u s a n _ 5. Press the “OK” button to save the setting and the following screen will show. Mo b i l e A _ 6.
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ATL Berkshire 5000 User Manual, Release 2.2.1 8. Input the home number (E.g. 15102442445), SIP URI (e.g. 2000@1.2.3.4) or IP address (e.g. 123.123.123.123). The maximum number of characters allowed is 60. You could toggle the input method to “A” using the “#” key. H o m e N 1 5 1 0 2 4 4 2 4 5 _ 9. Press the “OK” button to save the setting and the following screen will be shown.. O f f i c e N 10. Input the office number (E.g. 15102442445), SIP URI (e.g. 2000@1.2.3.4) or IP address (e.g. 123.123.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1 > C a l 2 l A d d C o n t a c t C o n t a c t ↓ 4. A name list like the following will be shown. > A l A l e x i c e ↓ 5. Scroll down and the rest of the name list will be displayed. A m a r e ↑ > A n d r e w ↓ 6. Press an alphabet (e.g. “c”), and the cursor will jump to the first name which starts with the inputted letter (E.g. Chris). > C h r i D i s c k ↓ 7. Select a contact (e.g. Chris).
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ATL Berkshire 5000 User Manual, Release 2.2.1 4.10.3 Modifying A Contact in Phone Book 1. Press the “Menu / Delete” button to enter the phone menu. 2. Enter “Phonebook”. 1 > P h o n e b 2 C a l l o o k H i s t o r y ↓ 3. Scroll down and enter “Manage Contact”. 2 A d d C o n t a c t 3 > Ma n a g e ↑ C o n t a c t 4. The contact list will be shown as below. > A l A l e x i c e ↓ 5. Press the keypad (e.g. “5”) to jump to the contacts starting with the respective alphabet (e.g. “J”).
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ATL Berkshire 5000 User Manual, Release 2.2.1 8. Press the “OK” button. Change the mobile number if necessary. Mo b i l e A 1 5 1 0 2 4 4 2 4 5 _ 9. Press the “OK” button. Change the home number if necessary. H o m e A _ 10. Press the “OK” button. Change the office number if necessary. O f f i c e A 1 2 3 4 5 6 7 _ 11. Enter “Save” to save the setting. 1 > S a v e 2 D i s c a r d 4.10.4 Saving A Number to Old Contact from Call History 1.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2 R e c e i v e d C a l l s ↓ 4. Select the phone number. 1 > 1 8 1 0 2 4 5 4 2 2 2 2 8 5 2 4 ↓ 5. Scroll down and enter “Save”. 1 C a l l 2 > S a v e ↓ 6. If the number is to be added to an old contact, enter “Add to old Conta”. 1 > A d d 2 t o C r e a t e o l d C o n t a n e w C o n t a 7. The contact list will be shown as below. > A l l e n A m a r e 8 Press the keypad to select the contact to be updated. (E.g.
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ATL Berkshire 5000 User Manual, Release 2.2.1 10 Select the phone number to be replaced. H : ↑ > O : 8 5 2 2 7 4 5 2 7 2 7 11 Press the “OK” button and the following screen will be displayed. R e p l a c e d w i t h 1 8 1 0 2 4 5 4 2 2 2 ? 12 Press the “OK” button and save the setting. S a v e d . 13 The phone menu returns to the call history list and a screen like the following will be shown. 1 > T i 2 m [ O ] 1 8 1 0 2 4 5 4 2 2 J a s o n ↓ 4.10.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1 > Mi 2 s s e d R e c e i C a l v e d l s C a l l s ↓ 4. Select the phone number. 1 > 1 8 1 0 2 4 5 4 2 2 2 2 8 5 2 4 ↓ 5. Scroll down and enter “Save”. 1 C a l l 2 > S a v e ↓ 6. Scroll down and enter “Create new Conta”. 1 A d d t o 2 > C r e a t e o l d C o n t a n e w C o n t a 7. Select the type of phone number to be saved (e.g. mobile). > M: H : ↓ 8. Input the name of the contact (E.g. Tim). N a m e T i A m _ 9.
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ATL Berkshire 5000 User Manual, Release 2.2.1 10. Press the “OK” button. Add the home number if necessary. H o m e A 1 2 3 4 5 6 7 _ 11. Press the “OK” button. Add the office number if necessary. O f f i c e A 7 6 5 4 3 2 1 _ 12. Press the “OK” button and the following screen will be displayed. 1 > S a v e 2 D i s c a r d 13. Press the “OK” button and save the setting. S a v e d . 14. The phone menu returns to the call history list and a screen like the following will be shown.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1 Press the “Menu / Delete” button to enter the phone menu. 2 Scroll down and enter “Settings”. 3 C a l l F e a 4 > S e t t i 3 t u r e s n g s ↓ Scroll down and enter “Users”. 2 N e t w o r k ↑ 3 > U s e r s 4 5 1 > U s e r 1 2 2 U s e r ↓ Scroll down and enter “Voice Mail”. R e g i s t 1 0 > V o r a i c e t i o n ↑ M a i l Enter “Use MWI”. 1 > U s e 2 7 ↓ Scroll down and select the current user (e.g. “User 1”).
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ATL Berkshire 5000 User Manual, Release 2.2.1 4.11.2 To listen to voice mail After enabling the MWI function, the “Message” messages. LED will be on if there are new voice If the “Message” button is pressed when the phone is on-hook, the number of new and old messages will be shown as below: N e w M e s s a g e s : 1 O l d M e s s a g e s : 4 If the “Message” button is pressed before or after the phone is off-hook, the phone will call in to the voice mail system.
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ATL Berkshire 5000 User Manual, Release 2.2.1 5. WORKING WITH NAT (STUN) If the phone is connected to a private network behind NAT (Network Address Translation) device, it will not be able to call the phones on the public network. To overcome this problem, various NAT traversal technologies are developed. Currently, the ATL Berkshire 5000 supports the STUN approach. 5.1 STUN Before STUN can be used to call the phones on the public network, a public STUN server must be available for connection.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7. Press ‘OK’ button to confirm. Then select “Server Port”. 3 > S e r v e r 4 P o r t R e f r e s h ↑ I n t e r v a l 8. Input the port number of STUN Server. S e r v e r P o r t _ 9. Press ‘OK’ button to confirm. Then select “Refresh Interval” to change the refresh interval of STUN if necessary. 3 S e r v e r P o r t 4 > R e f r e s h ↑ I n t e r v a l 10. Input the refresh interval (0 – 300 seconds). R e f r e s h I n t e r v a l _ 11.
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ATL Berkshire 5000 User Manual, Release 2.2.1 Note: After STUN is enabled, the phone is unable to call the phones on the same private network. If calling the phones on the same private network is needed, disable STUN first before calling.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6. CHANGING SETTINGS 6.1 Ringtone A user can change the ringtone of the phone. There are 7 ringtones to be chosen, while 2 of which are user-defined and uploaded via the web interface. The user could set ringtones for internal calls and external calls separately. 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’. 4 > S e t t 5 S w i i n g s t c h ↑ U s e r ↓ 3. Enter ‘Phone’.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.2 Audio Settings 6.2.1 Voice Codecs The phone supports G.711 A-law, G.711 µ-Law, G.723.1 and G.729A voice codecs. G.711 A & µ Law : • 64 Kbps • 8 kHz sample rate, with 8 bits per sample. • A-law is the standard for international circuits. G.723.1: • 5.3 Kbps and 6.3 Kbps • Voice Activity Detection and Comfort Noise Generation. • Supports Multi-channel operation and Reentrancy. G.
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ATL Berkshire 5000 User Manual, Release 2.2.1 5. Enter ‘Voice Codec’. 1 > V o i 2 J i c e C o d e c t t e r B u f f e r ( m s ↓ 6. Multiple voice codecs are available for selection as below. Scroll up/down to the preferred one: 1 > G . 7 1 1 A 2 7 1 1 u G . ↓ 7. Press ‘OK’ to save the change. 6.2.2 VAD (Voice Activity Detection) The VAD (Voice Activity Detection) function can reduce the bit rate of a call. To enable/disable VAD, follow these steps: 7.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2 J i B u f f e r ( m s t t e r 3 > V A D ↑ ↓ 12. Select ‘Enable’ / ‘Disable’ to enable / disable VAD. 1 > E n a b l 2 - D i e s a b l e 6.2.3 DTMF Generation The phone supports DTMF generation using in-band and RFC2833. To set the DTMF generation method, follow these steps: 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’. 3. Scroll down and enter ‘DTMF Generation’.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2. Scroll down and enter ‘Settings’. 3 C a l l F e a 4 > S e t t i t u r e s ↑ n g s ↓ 3. Enter “Phone”. 1 > P h o n e 2 N e t w o r k ↓ 4. Enter “Audio”. 1 > A u d i o 2 D a t e / T i m e ↓ 5. Scroll down and enter “Jitter Buffer”. 1 V o i c e 2 J i t t e r C o d e c B u f f e r ( m s ↓ 6. The current jitter buffer size (in ms) will be shown (e.g. 0 ms). 1 -> 0 2 2 0 m s m s ↓ 7. Scroll down and choose the desired size (e.g.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.3 Date/Time The phone supports two types of time settings: NTP (network) and local. 6.3.1 To set time using NTP To use NTP to set the time, follow these steps: 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’. 4 > S e t t 5 S w i i n g s t c h ↑ U s e r ↓ 3. Enter ‘Phone’. 1 > P h o n e 2 N e t w o r k ↓ 4. Scroll down and enter ‘Date/Time’.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1 > U s e N T P 2 S v r N T P A d d r e s s ↓ 8. Select ‘Yes’ to enable NTP. 1 > Y e s 2 - N o 6.3.2 To set time locally To set the time locally, follow these steps: 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’. 4 > S e t t 5 S w i i n g s t c h ↑ U s e r ↓ 3. Enter ‘Phone’. 1 > P h o n e 2 N e t w o r k ↓ 4. Scroll down and enter ‘Date/Time’.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6. Input the date and time. 1 > D a 2 t e T i me 7. Input date in the format YYYYMMDD (E.g. 20050610). D a t e ( Y Y Y Y MM D D ) 2 0 0 5 0 6 1 0 _ 8. Press the ‘OK’ button to confirm and save the setting. Input the time in 24-hr format (E.g. 145030). T i me ( H H MMS S , 2 4 H r ) 1 4 5 0 3 0 _ 9. Press the ‘OK’ button to confirm and save the setting. 1 > D a 2 t e T i me 6.3.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1 > P h o n e 2 N e t w o r k ↓ 4. Scroll down and enter ‘Date/Time’. 3 > D a t e / 4 T i m e I n t e r - D g ↑ T i m e o u t ↓ 5. Scroll down and enter ‘Local Settings’. 4 D a y l i g h t 5 > L o c a l S a v i S e t t i n g ↑ n g s 6. Scroll down and enter “Date Format” 3 > D a 4 t e 1 2 / 2 F o r ma t 4 H o u r s 7. There are three available date formats; namely, International, American and Western Europe.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3. Enter ‘Phone’. 1 > P h o n e 2 N e t w o r k ↓ 4. Scroll down and enter ‘Date/Time’. 3 > D a t e / 4 T i m e I n t e r - D g ↑ T i m e o u t ↓ 5. Scroll down and enter ‘Local Settings’. 4 D a y l i g h t 5 > L o c a l S a v i S e t t i n g ↑ n g s 6. Scroll down and enter “12/24 Hours” 3 D a t e 4 > 1 2 / 2 F o r ma t 4 H o u r s ↑ ↓ 7. Select the preferred the time format and press “OK” key to confirm.
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ATL Berkshire 5000 User Manual, Release 2.2.1 5 S w i t c h U s e r ↓ 3. Enter ‘Phone’. 1 > P h o n e 2 N e t w o r k ↓ 4. Scroll down and enter ‘Date/Time’. 3 > D a t e / 4 T i m e I n t e r - D g ↑ T i m e o u t ↓ 5. Scroll down and enter ‘Timezone’. 3 > T i 4 m e z o n e D a y l i g h t ↑ S a v i n g ↓ 6. Scroll up/down to select your timezone from the list: 2 7 > G M T + 8 : 0 0 ↑ 2 8 + 9 : 0 0 ↓ G M T 7. Press the ‘OK’ button to confirm and save the setting. 6.3.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3. Enter “Phone”. 1 > P h o n e 2 N e t w o r k ↓ i m e ↓ 4. Scroll down and enter “Date/Time”. 1 A u d i o 2 > D a t e / T 5. Scroll down and enter “Daylight Saving”. 3 T i m e z o n e 4 > D a y l i g h t S a v i n g 6. Select daylight saving or standard time. Press “OK” key to confirm.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3 C a l l 4 > S e t t i F e a t u r e s n g s ↑ ↓ 3. Enter “Phone”. 1 > P h o n e 2 N e t w o r k ↓ 4. Scroll down and enter “Inter Dg Timeout”. 3 D a t e / T 4 > I n t e r - i m e D g ↑ T i m e o u t ↓ 5. User can select among “Disable”, “1 second”, “2 seconds”, “3 seconds”, “4 seconds”, “5 seconds” and “8 seconds”. Press “OK” key to save the timeout duration. 1 > D i s a b l e 2 - 1 n d s e c o ↓ 6.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.5.1 Enabling DHCP To enable/disable DHCP for getting IP address and other network configurations, follow these steps: 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’. 4 > S e t t 5 S w i i n g s t c h ↑ U s e r ↓ 3. Enter ‘Network’. 2 > N e t w o r k ↑ 3 ↓ U s e r 4. Enter ‘DHCP Setting’. 1 I P I n f o . 2 > D H C P S e t t i n g ↓ 5. Enter ‘Use DHCP’. 1 > U s e D H C P 6.
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ATL Berkshire 5000 User Manual, Release 2.2.1 4 > S e t t 5 t c h S w i i n g s ↑ U s e r ↓ 3. Enter ‘Network’. 2 > N e t w o r k ↑ 3 ↓ U s e r 4. Scroll down and enter “Manual IP Conf”. 3 > M a n u a l 4 I P C o n f S T U N . ↑ ↓ 5. Enter “IP Address”. 1 > I P 2 A d d r e s s S u b n e t Ma s k ↓ 6. Input the IP address of the phone. E.g. I P A d d r e s s 1 9 2 . 1 6 8 . 1 . 2 _ 7. Press ‘OK’ to save the setting. 6.5.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3. Scroll and enter ‘Network’. 2 > N e t w o r k ↑ 3 ↓ U s e r 4. Scroll down and enter “Manual IP Conf.”. 3 > M a n u a l 4 I P C o n f S T U N . ↑ ↓ 5. Scroll down and enter “Subnet Mask”. 1 I P A d d r e s s 2 > S u b n e t Ma s k ↓ 6. Input the subnet mask of the phone. E.g. S u b n e t 2 5 5 . Ma s k 2 5 5 . 2 5 5 . 0 _ 7. Press ‘OK’ to save the setting. 6.5.4 DNS Server To change the DNS server, follow these steps: 1.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2 > N e t w o r k ↑ 3 ↓ U s e r 4. Scroll down and enter “Manual IP Conf.”. 3 > M a n u a l 4 I P C o n f S T U N . ↑ ↓ 5. Scroll down and enter “DNS Server”. 2 Ma s k S u b n e t 3 > D N S S e r v e r ↑ ↓ 6. Input the DNS server of the phone. E.g. D N S S e r v e r 1 9 2 . 1 6 8 . 1 . 2 5 0 _ 7. Press ‘OK’ to save the setting. 6.5.5 Default gateway To change the default gateway, follow these steps: 1.
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ATL Berkshire 5000 User Manual, Release 2.2.1 4. Scroll down and enter “Manual IP Conf.”. 3 > M a n u a l 4 I P C o n f . S T U N ↑ ↓ 5. Scroll down and enter “Default Gateway”. 3 D N S S e r v e r 4 > D e f a u l t ↑ G a t e w a y 6. Input the default gateway of the phone. E.g. D e f a u l 1 9 2 . t 1 6 8 . G a t e w a y 1 . 2 5 4 _ 7. Press ‘OK’ to save the setting. 6.5.6 STUN The STUN settings are used for NAT traversal support. For details, refer to Section 5 “Working with NAT”. 6.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2 > N e t w o r k ↑ 3 ↓ U s e r 4. Scroll down and enter ‘STUN’. 3 > S T U N 4 MA C ↑ A d d r e s s ↓ 5. Enter ‘Use STUN’. 1 > U s e 2 S T U N S e r v e r A d d r e s s ↓ 6. Select ‘Yes/ No’ to enable or disable STUN. 1 > Y e s 2 N o ( S T U N O n l y ) ( N o n e ) ↓ 6.5.6.2 To change the server address of STUN server To change the server address of the STUN server, follow these steps: 1.
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ATL Berkshire 5000 User Manual, Release 2.2.1 4. Scroll down and enter ‘STUN’. 3 > S T U N 4 MA C ↑ A d d r e s s ↓ 5. Scroll down and enter ‘Server Address’. 1 U s e S t u n 2 > S e r v e r A d d r e s s ↓ 6. Input the address of the STUN server. E.g. S e r v e r 1 9 2 . 1 . A d d r e s s 1 . H 1 9 2 _ 7. Press ‘OK’ to save the setting. 6.5.6.3 To change the server port of the STUN server To change the server port of the STUN server, follow these steps: 1.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3 > S T U N 4 MA C ↑ A d d r e s s ↓ 5. Scroll down and enter ‘Server Port’. 2 S e r v e r 3 > S e r v e r A d d r e s s ↑ P o r t ↓ 6. Input the server port of STUN. E.g. S e r v e r P o r t 3 4 7 8 _ 7. Press ‘OK’ to save the setting. 6.5.6.4 To change the Refresh Interval of the STUN server To change the Refresh Interval of the STUN server, follow these steps: 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 5. Scroll down and enter ‘Refresh Interval’. 3 S e r v e r P o r t 4 > R e f r e s h ↑ I n t e r v a l 6. Input the refresh interval of STUN. E.g. R e f r e s h I n t e r v a l 1 0 _ 7. Press ‘OK’ to save the setting. 6.5.7 MAC Address MAC address is the hardware address that uniquely identifies the phone in the network. To view the MAC address of the phone, follow these steps: 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 MA C A d d r e s s 0 0 : 0 1 : 0 2 : 0 3 : 0 4 : 0 5 6.5.8 VLAN The VLAN feature allows the phone to transmit Ethernet frames with VLAN ID tagged. The VLAN tagging method and format is compliant with IEEE 802.1q. The VLAN tagging feature can be configured from both phone menu and web administration page. 6.5.8.1 Turn on/off VLAN tagging feature By default, the VLAN tagging feature is disabled. 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 1 > U s e 2 6. V L A N V L A N ↑ I D ↓ Select ‘Yes’ or ‘No’. 1 > Y e s ↑ 2 ↓ N o 6.5.8.2 Set VLAN ID By default, the VLAN ID is 0. 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’. 3. 4. 5. 4 > S e t t 5 t c h S w i i n g s ↑ U s e r ↓ Enter ‘Network’. 2 > N e t w o r k ↑ 3 ↓ U s e r Scroll down and enter ‘VLAN’. 5 > V L A N ↑ 6 ↓ D S C P Enter ‘VLAN ID’.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6. The current VLAN ID will be shown. E.g. V L A N I D ( 0 - 4 0 9 5 ) 0 _ 7. Press the ‘Menu / Delete’ button to erase the current VLAN ID. V L A N I D ( 0 - 4 0 9 5 ) _ 8. Input the desired VLAN ID. E.g. V L A N I D ( 0 - 4 0 9 5 ) 1 _ 9. Press ‘OK’ to save the setting. 6.5.8.3 Set CoS Priority The CoS feature allows the phone to transmit VLAN tagged Ethernet frames with marked priority.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3. 4. 5. Enter ‘Network’. 2 > N e t w o r k ↑ 3 ↓ U s e r Scroll down and enter ‘VLAN’. 5 > V L A N ↑ 6 ↓ D S C P Enter ‘CoS Priority’. 2 V L A N 3 > C o S 6. I D P r i ↑ o r i t y The current CoS Priority will be shown. E.g. C o S P r i o r i t y ( 0 - 7 ) 0 7. Press the ‘Menu / Delete’ button to erase the current CoS Priority. C o S P r i o r i t y ( 0 - 7 ) t y ( 0 - 7 ) _ 8. Input the desired CoS Priority. E.g.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.5.9 DSCP The DSCP feature allows the IP packets transmitted by the phone marked with a priority. The DSCP/TOS format is compliant with RFC2474. All SIP and voice traffic sent by the phone will be marked with the same DSCP value. The DSCP value can be configured from both phone menu and web administration page. The range of DSCP value is from 0 to 63. By default, the DSCP value is 0. 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 D S C P V a l u e ( 0 - 6 3 ) u e ( 0 - 6 3 ) _ 7. Input the desired VLAN ID. E.g. D S C P V a l 1 _ 8. Press ‘OK’ to save the setting. 6.5.10 SIP Port SIP Port is the signaling port used by the SIP protocol. The default port number occupied by SIP is 5060. To change the SIP Port of the phone, follow these steps: 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’. 3. 4.
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ATL Berkshire 5000 User Manual, Release 2.2.1 S I P P o r t 5 0 6 0 _ 6. Press the ‘Menu / Delete’ button to erase the current port number. S I P P o r t _ 7. Input the desired SIP port number. E.g. S I P P o r t 5 0 8 0 _ 8. Press ‘OK’ to save the setting. 6.6 User Settings The phone allows you to store multiple VoIP (SIP) user settings. You can activate the user account of the calling service you would like to use. Each user account consists of the following settings.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2. Scroll down and enter ‘Settings’. 4 > S e t t 5 t c h S w i i n g s U s e r ↑ ↓ 3. Scroll down and enter ‘User’. 3 > U s e r s 4 E a s y ↑ S e t u p 4. Select the user account you would like to configure. E.g. User 1: 1 > U s e r 1 2 2 U s e r ↓ 5. You may now change the settings for the selected user as described below. 6.6.2 Username To change username, follow these steps: 1. Enter ‘Username’.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.6.3 Password To change password, follow these steps: 1. Scroll down and enter ‘Password’. 2 > P a s s w o r d 3 D i s p l a y ↑ N a m e ↓ 2. Input the password. For privacy, the inputted character will change to ‘*’. E.g. P a s s w o r d * * * * _ 3. Press the ‘OK’ button to save the setting. 6.6.4 Display Name To change display name, follow these steps: 1. Scroll down and enter ‘Display Name’. 3 > D i 4 s p l D o m a i a y N a m e n ↑ ↓ 2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 4 > D o m a i 5 R e g i n ↑ s t r a r ↓ 2. Input the domain. E.g. D o m a i s i p . n H a t l t e l e c o m . c o m 3. Press the ‘OK’ button to save the setting. 6.6.6 Registrar The hostname and port number of SIP registrar can be changed. 6.6.6.1 Registrar Host To change the hostname or IP address of SIP registrar, follow these steps: 1. Scroll down and enter ‘Registrar Host’. 5 > R e g i 6 R e g . s t r a r ↑ P o r t ↓ 2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2. Input the port number of registrar host. E.g. R e g . P o r t 5 0 6 0 _ 3. Press the ‘OK’ button to save the setting. 6.6.7 Outbound Proxy The hostname and port number of SIP outbound proxy can be changed. 6.6.7.1 Outbound Proxy Host To change the hostname or IP address of SIP outbound proxy, follow these steps: 1. Scroll down and enter ‘Outbound Proxy’. 7 > O u t b o u n d 8 O b . P r o x y ↑ P o r t ↓ P r o x y 2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 O b . P r o x y P r o x y 5 0 6 0 _ 3. Press the ‘OK’ button to save the setting. 6.6.8 Registration After the user settings are changed, the phone should register to the SIP registrar to update the change. 6.6.8.1 Register/unregister to the registrar To register to the registrar, follow these steps: 1. Scroll down and enter ‘Registration’. 8 O b . P r o x y 9 > R e g i s t r a t P o r t i ↑ o n 2. Scroll down and select ‘Register Now’. E.g.
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ATL Berkshire 5000 User Manual, Release 2.2.1 8 O b . P r o x y 9 > R e g i s t r a t P o r t i ↑ o n 2. Select ‘Check Status’. 1 > C h e c k 2 R e g i S t a t u s s t e r N o w ↓ : 3. Press the ‘OK’ button to view the status. If the phone has been registered, the following screen will be shown: U s e r i P r e s s s r e g i O K / s t e r e d C a n c e l t o ↓ 4.
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ATL Berkshire 5000 User Manual, Release 2.2.1 “401 Registrar authentication error” will be displayed if the response code is 401. “407 User is un-registered manually” will be displayed if the response code is 407. “408 Registrar timeout” will be displayed if the response code is 408. “423 Registration duration too short” will be displayed if the response code is 423. “504 Proxy server timeout” will be displayed if the response code is 504.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.6.8.3 Re-registration if Failed The “Re-registration if Failed” option defines the duration after which the phone should re-register if the previous registration failed. User can choose among never, 5 minutes, 10 minutes, 30 minutes, 60 minutes and 5 hours. The default value is 5 minutes. To set the re-registration duration, follow these steps: 1. Press “Menu / Delete” button to enter the phone menu. 2. Scroll down and enter “Settings”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7. User can select among Never, 5 minutes, 10 minutes, 30 minutes, 60 minutes, 5 hours. Press “OK” key will store the value input. 1 > N e v e r 2 - 5 m i n u t e s ↓ 6.6.8.4 Registration Duration The “Registration Duration” option defines the duration after which the phone should update the registration.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6. Scroll down and enter “Reg Duration”. 4 R e - r e g 5 > R e g . D u r a I f t i F a i o n l e d ↑ ↓ 7. User should be able to choose among 15 seconds, 1 minute, 5 minutes, 10 minutes, 20 minutes, 40 minutes, 1 hour, 2 hours, 3 hours and 5 hours. Press “OK” key to save the setting. 1 > 1 5 2 1 s e c o n d s m i n u t e ↓ 6.6.8.5 Auto Renew Under normal situation, the registration will be expired according to the registration duration.
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ATL Berkshire 5000 User Manual, Release 2.2.1 5. Scroll down and enter “Registration”. 8 O b . P r ox 9 > R e g i s t r a y t P o r t ↑ i o n ↓ o ↑ 6. Scroll down and enter “Auto Renew”. 5 R e g D u r a 6 > A u t o t i n R e n e w ↓ 7. Enter “Yes” (or “No”) to save the settings. 1 - > Y e s ↑ 2 ↓ N o 6.6.9 Voice Mail Settings To configure the voice mail settings, follow these steps: 1. Press “Menu / Delete” button to enter the phone menu. 2. Scroll down and enter “Settings”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 5. Scroll down and enter “Voice Mail”. 9 R e g i s t 1 0 > V o r a i c e t i o n ↑ M a i l 6. Scroll down and enter “Unsolicited MWI”. 2 > U n s o l 3 MWI i c i t e S e r v e r d MW I H o s t ↓ 7. Select to “Enable” or “Disable” “Unsolicited MWI” (depending on server’s MWI mode). 1 E n a b l 2 -> D i s e a b l e ↓ 8. Scroll down and enter “MWI Server Host”. 3 > MW I S e r v e r H o s t ↑ 4 S e r v e r P o r t ↓ MWI 9.
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ATL Berkshire 5000 User Manual, Release 2.2.1 11. Input MWI server port and press “OK” button. MW I S e r v er P o r t 5 0 8 0 _ 12. Scroll down and enter “Voice Mail Ex.”. 4 MW I 5 > V o i S e r c e v e r M a i l P o r t ↑ E x . 13. Input the voice mail extension number. Press “OK” button to save it. V o i c e Ma i l E x . 1 2 3 _ 6.6.
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ATL Berkshire 5000 User Manual, Release 2.2.1 4. Press the ‘OK’ button to confirm. The phone will switch to the selected user account as shown below: 1 2 3 4 A l i c 0 6 - 0 6 - 1 3 1 e A u 5 : 3 5 : 5 6 6.7 Restore Default Settings To restore all settings of the phone to the default values, follow these steps: 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’. 4 > S e t t 5 S w i i n g s t c h ↑ U s e r ↓ 3. Enter ‘Phone’.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.8 HTTP Auto Configuration The phone will try to download the configuration file from the configured HTTP server on boot-up. If the file is downloaded successfully, the configurations specified in the file will be adopted. Otherwise, the configurations stored will be used. This feature can be enabled or disabled from the phone menu or web administration page. 6.8.1 To save server address for HTTP Auto Config 1.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.8.2 To enable or disable HTTP Auto Config 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’. 4 > S e t t 5 3. S w i i n g s t c h ↑ U s e r ↓ Enter ‘Phone’. 1 > P h o n e 2 4. N e t w o r k Enter ‘HTTP Auto Config’. 6 > H T T P 7 5. 6. ↓ F i A u t o r m w a r e C o n f i g ↑ U p g r d Enter ‘Use Auto Config’.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.9 Firmware Upgrade The firmware of the phone can be upgraded by HTTP or TFTP. To upgrade the phone firmware, follow these steps: 1. Ensure the new firmware has been placed in the HTTP or TFTP server. 2. Set the HTTP or TFTP server address. Refer to Section 6.9.16.9.1 “HTTP Server” and 6.9.2 “TFTP Server” for details. 3. Select the “Protocol” for firmware upgrade. Refer to Section 6.9.3. 4. Choose to “Upgrade Now”. Refer to Section 6.9.4. 6.9.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6. Input the IP address of the HTTP Server as shown in the example below. The input method is by default, H (hostname) or, after toggling with “#” key, I (IP address). T F T P S e r v e r 1 0 . 9 6 . 6 . H 1 8 7. Press ‘OK’ to save the setting. The following screen would be the output. P l e a s e w a i t . . . 8. Then, you would return to: 2 > H T T P S e r v e r ↑ 3 S e r v e r ↓ T F T P 6.9.
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ATL Berkshire 5000 User Manual, Release 2.2.1 5. Enter ‘TFTP Server’. 3 > T F T P 4 6. Input the IP address of the TFTP Server, say: 1 9 2 . S e r v e r 1 6 8 . 1 . 1 Press ‘OK’ to save the setting. The following screen would be the output. P l e a 8. ↑ P r o t o c o l T F T P 7. S e r v e r s e w a i t . . . Then, you would return to: 3 > T F T P 4 S e r v e r ↑ P r o t o c o l 6.9.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3. Enter ‘Phone’. 1 > P h o n e 2 4. N e t w o r k Enter ‘Firmware Upgrade’. 5 H T T P A u t o 6 > F i r m w a r e 5. ↓ C o n f i g ↑ U p g r d Enter ‘Protocol’. 3 T F T P S e r v e r ↑ 4 > P r o t o c o l 6. Choose either HTTP or TFTP. 1 - H T T P 2 > T F T P 7. Press ‘OK’ to save the setting. The following screen would be the output. P l e a 8. s e w a i t . . .
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ATL Berkshire 5000 User Manual, Release 2.2.1 6.9.4 Upgrade Now After the HTTP or TFTP server address and the desired protocol are selected, you could upgrade the firmware using the “Upgrade Now” option. 6.9.4.1 Initiate Upgrade Process 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’. 3. 4 > S e t t 5 t c h S w i i n g s ↑ U s e r ↓ Enter ‘Phone’. 1 > P h o n e 2 4. N e t w o r k ↓ Enter ‘Firmware Upgrade’.
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ATL Berkshire 5000 User Manual, Release 2.2.1 2. After the version check, the result screen is as shown below. There may be no updates or there may be a newer version with version number displayed. In both cases, you could either press “OK” key to reinstall/ upgrade or ‘Cancel’ to cancel reinstall/ upgrade. Case 1. No newer version. N o u p d a t e s R e i n s t a l l n o w ? Case 2. Newer version exists.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7. WEB INTERFACE CONFIGURATION Apart from phone menu, the phone can also be administrated and configured remotely from a web browser. The web interface supports both Internet Explorer and Mozilla Firefox browsers. 7.1 Accessing the Web Interface To access the web interface, the user should visit the URL http:/// from the browser. Before the user can view and configure the phone settings, he must first login the system.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.2 Phone Users You can configure the user settings from the web interface. Two user accounts are supported. For each user account, you can set the Username, Password, Display Name, Domain, Registrar Host, Registrar Port, Outbound Proxy, Outbound Proxy Port, Registration, Voice Mail. After finishing the configuration, click “bottom” to jump to bottom of page. Save the settings by clicking “Save configuration”.
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ATL Berkshire 5000 User Manual, Release 2.2.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.3 Call Forward Feature You can configure call forward feature from the web interface. Three call forward modes can be configured, namely Unconditional, On Busy and On No-Answer. You can enable / disable each mode by clicking the radio button. You can input the forward number for each mode. For On No-Answer mode, the no answer timeout can also be configured. The three options are “5 Seconds”, “10 Seconds” and “15 Seconds”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.4 Call Blocking Feature You could choose to block non-speed dial outgoing calls or just a few number patterns on the web interface. 10 Call Blocking Number patterns can be set on the web interface. Also, the Key Code can be set to unblock a call when needed. After finishing the configuration, click “bottom” to jump to bottom of page. Save the settings by clicking “Save configuration”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.5 Other Call Features Call Waiting and Do Not Disturb features can be set on the web interface. You can enable/disable the features by clicking the respective radio button. After finishing the configuration, click “bottom” to jump to bottom of page. Save the settings by clicking “Save configuration”. For details of call waiting and Do Not Disturb feature, please refer to Section 4.2 “Call Waiting” and Section 4.6 “Do Not Disturb”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.6 Ringtone Ringtone could be uploaded and selected on the web interface. The maximum number of ringtones is 7, including 2 user-defined ones. You could refer to section 6.1 for setting ringtone in phone menu. To upload ringtone, the page is “Tone / Music > Ringtones”. The user could upload 2 user-defined ringtones. The filetype allowed for the ringtone file to be uploaded is RTTTL (RingTone Text Transfer Language) (“.txt”).
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.7 Music On Hold User-defined call-hold music could be uploaded on the web interface. The music uploaded will be played when a call is being held at the phone. The user could also remove the user-defined one and use the default tone. To upload the music clip for call hold, the page is “Tone / Music > Music On Hold”. The file format is raw with attributes: u-law, mono, 64kbps (.snd).
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.8 Phone Audio Four types of audio settings can be configured on the web interface, namely Voice Codec, VAD, CNG and DTMF Generation. For Voice Codec, there are 4 options: G.711A, G.711u, G.723.1 and G.729A. Both VAD and CNG can be enabled or disabled. For DTMF Generation, there are three options: In-band, RFC2833 and Both. You can select the appropriate option by clicking the respective radio button.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.9 Phone Date Time You can choose “NTP” or “Local” or “Daylight Saving” for setting the date & time of the phone on the web interface. If NTP is enabled, you are also needed to fill in the NTP Server Address. After finishing the configuration, click “bottom” to jump to bottom of page. Save the settings by clicking “Save configuration”. For details of Date and Time, please refer to Section 6.3 “Date/Time”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.10 Firmware Upgrade You can upgrade the phone firmware by clicking “Firmware Upgrade” button from the web interface. You could choose to use HTTP or TFTP server for firmware upgrade. Remember to enter the respective server address. For details of firmware upgrade, please refer to Section 6.9 “Firmware Upgrade”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.11 Phone Network You can the network settings of the phone from the web interface. There are a number of settings: DHCP, IP Address, SIP Port, Subnet Mask, DNS Server, Default Gateway, VLAN, VLAN ID, CoS Priority, DSCP Value, Broadcast Address and MAC Address. You can enable or disable DHCP and VLAN. For IP Address, SIP Port, Subnet Mask, DNS Server, Default Gateway, VLAN ID, CoS Priority and DSCP Value, you can input their appropriate settings.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.12 NAT Configuration (STUN) You can configure STUN from the web interface. There are four NAT (STUN) settings: Use STUN, Server Host, Server Port and Refresh Interval. You can enable / disable STUN by clicking the radio button. For STUN Server Host and Port Number, you can input the appropriate settings. For Refresh Interval, the range is 0 – 300 seconds. After finishing the configuration, click “bottom” to jump to bottom of page.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.13 HTTP Auto Config You can enable / disable the HTTP Auto Config from web interface. Also, you could enter the HTTP Auto Config Server address there. After finishing the configuration, click “bottom” to jump to bottom of page. Save the settings by clicking “Save configuration”. For details of HTTP Auto Config, please refer to Section 2.2 “HTTP Auto Configuration”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.14 Easy Setup Trigger You can enable / disable the Easy Setup from web interface. If it is enabled, the wizard will launch on phone startup. Please note that the network settings will remain unchanged. After finishing the configuration, click “bottom” to jump to bottom of page. Save the settings by clicking “Save configuration”. For details of Easy Setup, please refer to Section 2.2 “Easy Setup”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.15 About Phone You can check the hardware and software versions of the phone from the web interface.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.16 Password Change You can change the login password of the web interface. Click “Change Password” on the left. Input the new password twice and confirm the change by clicking “Save”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.17 Configuration Archive Configuration archive allows users to backup and restore phone configuration. It assumes the user has a broadband router with DHCP enabled in the intranet. The PC, broadband router and the phone are located on the same subnet. Click the “Configuration Archive” will display the configuration archive page on the right frame.
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ATL Berkshire 5000 User Manual, Release 2.2.1 To back up the phone configurations, press the “Config Backup” button to download the phone configuration file to the PC. The browser will prompt the user to save the file on PC. To restore the phone configurations, click the “Browse” button. The browser will prompt the user to select the configuration file from the PC. After selecting the file, press the “Config Restore” button to restore the saved configurations to the phone.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.18 Inter-Digit Timeout The web interface of inter-digit timeout is shown below. User can select among Disable, 1 second, 2 seconds, 3 seconds, 4 seconds, 5 seconds, 8 seconds.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.19 Speed Dialing Button Mapping You can modify the speed dialing button mapping from the web interface. The mapping can be an extension number or phone number. The layout of the web interface is shown below.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.20 Re-Registration Time 7.20.1 Re-registration If Fail You can choose the re-registration period among never, 5 minutes, 10 minutes, 30 minutes, 60 minutes and 5 hours.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.20.2 Registration Duration You can choose the registration duration among 15 seconds, 1 minutes, 5 minutes, 10 minutes, 20 minutes, 40 minutes, 1 hour, 2 hours, 3 hours and 5 hours.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.20.3 Auto Renew You can choose between “Yes” or “No” for auto renewing the registration.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.21 Phone Log The phone log is provided through the web administration interface. It is useful for troubleshooting. To view the phone log, the user first needs to ENABLE the phone log. Remember to Save Configuration after the selection. (The user could DISABLE phone log on the same interface.) To view the log messages, click the link for Phone Log on the left column of the web interface (“Diagnosis > Phone Log”) as shown above.
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ATL Berkshire 5000 User Manual, Release 2.2.1 7.22 SIP Trace The SIP trace is provided through the web administration interface. It can show the SIP traffic exchanged in the phone. The web interface can display the most recent 200 SIP messages.
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ATL Berkshire 5000 User Manual, Release 2.2.1 8. DIAGNOSTICS 8.1 PING The PING utility is provided in phone menu to perform connectivity check for troubleshooting. Users can ping the specific IP address and hostname. To ping an IP address or hostname, follow these steps: 1. Press the “Menu / Delete” button to enter the phone menu. 2. Scroll down and enter “Diagnostics”. 6 > D i a g n o s t 7 i c s ↑ A b o u t 3. Enter “Ping”. 1 > P i n g 2 T r a c e r o u t e 4.
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ATL Berkshire 5000 User Manual, Release 2.2.1 8.2 Traceroute The TRACEROUTE utility is provided in phone menu to print the route taken by the packets. Users can trace the route of packets destined for the specific IP address and hostname. 1. Press the “Menu / Delete” button to enter the phone menu. 2. Scroll down and enter “Diagnostics”. 6 > D i a g n o s t 7 i c s ↑ A b o u t 3. Enter “Traceroute”.
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ATL Berkshire 5000 User Manual, Release 2.2.1 8.3 Phone Log The phone log is provided through the web administration interface of for troubleshooting. For the details of Phone Log, please refer to Section 7.21 Phone Log. 8.4 SIP Trace The SIP trace is provided through the web administration interface for tracing the SIP messages. exchanged in the phone. For the details of Phone Log, please refer to Section 7.22 SIP Trace. 8.
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ATL Berkshire 5000 User Manual, Release 2.2.1 3. Scroll down and enter “NAT Discovery”. 2 T r a c e r o u 3 > N A T 4. D i s c t e o v e r y The result should be displayed as follows: P o r t R e s t r I P : 1 2 3 . 1 2 3 i c t . 1 2 3 - - N A T .
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ATL Berkshire 5000 User Manual, Release 2.2.1 APPENDIX A PHONE MENU STRUCTURE 1. Phone Book Call Contact Add Contact Manage Contact 2. Call History Missed Calls (max 30 entries) Call Save Date and Time View Details Remove Remove All Received Calls (max 30 entries) Call Save Date and Time View Details Remove Remove All Dialed Calls (max 30 entries) Call Save Date and Time View Details Remove Remove All 3. Call Features Call Forward Unconditional Forward Address Use Uncon.
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ATL Berkshire 5000 User Manual, Release 2.2.1 No On No-Answer Forward Address Timeout (secs) 5 seconds 10 seconds 15 seconds Use No-Answer Yes No Status Query Cancel All Speed Dialing Call Waiting Use Call Waiting Enable Disable Call Waiting Dur 5 Seconds 10 Seconds 15 Seconds Do Not Disturb Enable Disable 4. Settings Phone Ringtone Int Calls Ext Calls Audio Voice Codec G.711A G.711u G.723.1 G.
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ATL Berkshire 5000 User Manual, Release 2.2.1 Use Auto Config Yes No Server Address Firmware Upgrd Upgrade Now HTTP Server TFTP Server Protocol HTTP TFTP Network IP Info. DHCP Setting Use DHCP Yes No Manual IP Conf.
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ATL Berkshire 5000 User Manual, Release 2.2.1 Domain Registrar Reg. Port Outbound Proxy Ob. Proxy Port Registration Check Status Register Now Unregister Now Re-reg. If Fail Never 5 minutes 10 minutes 30 minutes 1 hour 5 hours Reg Duration 15 seconds 1 minute 5 minutes 10 minutes 20 minutes 40 minutes 1 hour 2 hours 3 hours 5 hours Auto Renew Yes No Voice Mail Use MWI Yes No Unsolicited MWI Enable Disable MWI Server Host MWI Server Port Voice Mail Ex.
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ATL Berkshire 5000 User Manual, Release 2.2.1 Display Name Domain Registrar Reg. Port Outbound Proxy Ob. Proxy Port Registration Check Status Register Now Unregister Now Re-reg. If Fail Never 5 minutes 10 minutes 30 minutes 1 hour 5 hours Reg Duration 15 seconds 1 minute 5 minutes 10 minutes 20 minutes 40 minutes 1 hour 2 hours 3 hours 5 hours Auto Renew Yes No Voice Mail Use MWI Yes No Unsolicited MWI Enable Disable MWI Server Host MWI Server Port Voice Mail Ex. Easy Setup 5.
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ATL Berkshire 5000 User Manual, Release 2.2.1 6. Diagnostics Ping Traceroute NAT Discovery 7.
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ATL Berkshire 5000 User Manual, Release 2.2.1 APPENDIX C WORKING WITH 3RD PARTY SIP SERVERS 1. SIPphone.com • • • • • • • • • Configure “IP Address” (e.g. 171.198.202.41). Please make sure it is an free address and not behind NAT (Network Address Translation) Configure “Subnet Mask” (e.g. 255.255.255.0) Change the “Outbound Proxy” to 198.65.166.131 Change the “Outbound Proxy Port” to 5060 Change the “Registrar Host” to 198.65.166.131 Change the “Registrar Port” to 5060 Configure “Default Gateway” (e.g.
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ATL Telecom Limited, Fountain Lane, St Mellons, Cardiff. CF3 0FB Telephone: (029) 2050 0700 Facimile: (029) 2050 0701 www.atltelecom.com 1423001610 Issue 2.2.