User guide

Chapter 2 Troubleshooting 2-7

2.4 Technical Assistance

If the troubleshooting procedures in this chapter fail to solve your problem, see

TABLE 2-2, which lists the Sun web sites and telephone numbers for additional

technical support.

TABLE 2-2 Sun Web Sites and Telephone Numbers

Server Documents and Support Resources URL or Telephone Number

PDF files for all the current Sun Fire X2100 Server

documents.

http://www.docs.sun.com/documentation/

Solaris and other software documents. This web

site has full search capabilities.

http://docs.sun.com/documentation/

Discussion and troubleshooting forums. http://supportforum.sun.com/

Support, diagnostic tools, and alerts for all Sun

products.

http://www.sun.com/bigadmin/

SunSolve

web site. Contains links to software

patches. Lists some system specifications,

troubleshooting and maintenance information, and

other tools.

http://www.sunsolve.sun.com/handbook_pub/

Service support phone numbers. 1-800-872-4786 (1-800-USA-4Sun) Select Option 1.

International telephone numbers for Sun support. http://www.sun.com/service/contacting/

solution.html

Warranty and contract support contacts. Links to

other service tools.

http://www.sun.com/service/online/

Warranties for every Sun product. http://www.sun.com/service/support/warranty