User`s guide
208 Troubleshooting
Video Problems ...
Problem
Suggested solution
Video is
unstable or
only black and
white
Check that you are using the correct broadcast standard
format:
• See Broadcast Standard in Video Settings on page 74.
For proper operation, you must specify your country in
the TV Channels Initialization Wizard (see page 66).
• Check the quality of your incoming TV signal on another
receiver; bad reception may be the cause.
• Try connecting your tuner directly to the cable TV or
antenna source. Too many splitters in the cable will
degrade the signal.
There is no
video or audio
• Ensure that your cable or antenna is connected.
• Ensure that the video connector is set to the correct
source (see Connector in Video Settings on page 74).
• Check that the audio and video connectors are securely
plugged into the correct jacks.
• Check that your video card is securely seated in its slot.
Please refer to the user guide for the card location.
Video
recording
stops
unexpectedly
• Video files are typically very large; ensure that you have
sufficient disk space.
• Ensure that you are recording to the correct hard disk
— click the Disk Space Settings button in Personal
Video Recorder settings (see Personal Video Recorder
settings on page 40).
• Disable screen savers while recording.
• Disable Power management while recording.