Installation guide

If You Need Help
3
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is
especially important to check each step of your workflow.
2. Check this ReadMe file for the latest information that might have become available after the
documentation was published. Also check online for the most up-to-date ReadMe because
the online version is updated whenever new information becomes available. To view the
online ReadMe, select ReadMe from the Help menu, or visit the Knowledge Base at
http://www.avid.com/readme.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues. In addition to the printed documentation supplied
with your editing application, the documentation is supplied in PDF format when you install
the application. Topics that you print from the Help have limited page layout and formatting
features. If you want to print a higher quality version of Help information, Avid recommends
that you print all or part of the PDF version of the appropriate Avid manual included in the
Online Library for your editing application. To access the Online Library, select Help >
Online Library from within your Avid editing application.
4. Visit Avid Online Support at www.avid.com/onlineSupport/. Online support is available 24
hours per day, 7 days per week. Search the Knowledge Base to find answers, to view error
messages, to access troubleshooting tips, to download updates, and to read or join online
message-board discussions.
(Windows), (Windows
only), (Macintosh), or
(Macintosh only)
This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.
Bold font Bold font is primarily used in task instructions to identify user interface
items and keyboard sequences.
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Courier Bold font identifies text that you type.
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
Symbol or Convention Meaning or Action