User`s guide

36 Customer Care
Customer Care
If you require further assistance with your product, the following Customer
Care options are available to you:
Bus Address or
Interupt Conflicts
• It is necessary to ensure that the I/O and memory
addresses reserved for the graphics board are not
used by other hardware devices.
• The integrated on-board VGA controller of your
FireGL™ card uses the following addresses (hex):
I/O Address:
Standard VGA I/O: 3B0-3DF
Memory Addresses:
Video RAM: A000-BFFF
Video ROM: C000-C7FF
Note: You cannot change the addresses of your
FireGL™ card. In case of an address conflict, try to
modify the I/O address of the add-on card that causes
the conflict.
• To support the special graphics processor on the
FireGL™ card, the system BIOS should automatically
assign a system interrupt to the slot where the card is
installed. However, there may be problems if your
graphics card does not receive an interrupt or a
system interrupt is used for more than one device. In
case of problems check the system configuration utility
of your operating system for the interrupt assignments.
Service Access Additional Info
Online ati.com/online/
customercare
• Always available.
• Complimentary.
Telephone
US & Canada
1-866-284-2093 • 9:00AM - 7:00PM EST.
Monday to Friday.
• Complimentary for registered
users.
• Toll-free.
Problem Possible Solution