Getting Started Guide P/N 117-40154-60 Copyright © 2003, ATI Technologies Inc. All rights reserved. ATI and all ATI product and product feature names are trademarks and/or registered trademarks of ATI Technologies Inc. All other company and/or product names are trademarks and/or registered trademarks of their respective owners. Features, performance and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.
Table of Contents Welcome......................................................................... 1 Do This First! ................................................................. 1 Uninstalling Old Graphics Card Software ................... 3 Installing Your ATI Graphics Card ............................... 4 Installing a RADEON 9700/9500 Series ....................... 6 Installing a RADEON 9800 Series ................................ 8 NTSC/PAL Support....................................................
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Getting Started 1 Welcome Congratulations on the purchase of your ATI Graphics Accelerator card! Carefully complete the following simple steps to install your new video card. Soon you will experience the ultimate in graphics performance on your very own computer. Do This First! i This section applies to AGP Graphic Accelerator cards only.
2 Getting Started How to determine what motherboard chipset is present on your system: 1 Right-click My Computer and choose Properties. 2 Click the (Hardware Tab in Windows® 2000/Windows® XP) Device Manager tab then scroll to the bottom of the device list. 3 Select System Devices. 4 Scroll through the list of System Devices until you find a listing for the AGP controller. 5 The chipset manufacturer’s name will appear as the device name.
Getting Started Uninstalling Old Graphics Card Software To ensure successful installation of your ATI Graphics Accelerator card, you must uninstall the graphic drivers for the existing graphics card before removing it from your computer. To uninstall old graphics drivers With your current graphics card still in your computer: 1 Close all applications that are currently running. 2 Click Start, Settings, Control Panel and select Add/Remove Programs.
4 Getting Started Installing Your ATI Graphics Card You are now ready to install your card. (RADEON 9800 Series users see Installing a RADEON 9800 Series on page 8 and 9700/9500 Series users see Installing a RADEON 9700/9500 Series on page 6.
Getting Started 5 1 Power-off the computer and monitor. 2 Disconnect the monitor cable from the back of your computer. 3 Remove the computer cover. If necessary, consult your computer’s manual for help in removing the cover. Remember to discharge your body’s static electricity by touching the metal surface of the computer chassis. 4 Remove any existing graphics card from your computer. If your computer has an on-board graphics capability, you may need to disable it on the motherboard.
6 Getting Started Installing a RADEON 9700/9500 Series The RADEON 9700/9500 Series requires connection to your PC’s internal power supply for operation. Consult your system builder or OEM to ensure your system has an adequate power supply. Otherwise ATI recommends a 300 watt power supply or greater to ensure normal system operation where a number of other internal devices are installed.
Getting Started 6 Replace the screw to fasten the card in place, and replace the computer cover. 7 Plug the monitor cable into your card. 8 Turn on the computer and monitor. Your computer will beep and a warning message may appear on the display and the boot process will stop if the RADEON 9700/9500 Series is not correctly connected to the power supply.
8 Getting Started Installing a RADEON 9800 Series The RADEON 9800 Series requires connection to your PC’s internal power supply for operation. Consult your system builder or OEM to ensure your system has an adequate power supply. Otherwise ATI recommends a 300 watt power supply or greater to ensure normal system operation where a number of other internal devices are installed.
Getting Started 6 Replace the screw to fasten the card in place, and replace the computer cover. 7 Plug the monitor cable into your card. 8 Turn on the computer and monitor. Your computer will beep and a warning message may appear on the display and the boot process will stop if the RADEON 9800 Series is not correctly connected to the power supply.
10 Getting Started NTSC/PAL Support The RADEON 9800 Series provides both NTSC and PAL support. NTSC is the TV standard used in North America. PAL is the TV standard for most of Europe. i The default setting for the RADEON 9800 Series is NTSC. If you live in North America there is no need to change this setting unless you intend to use PAL standard equipment (for example, PAL Camcorder/PAL VCR). To change the setting to PAL: 1 Remove the RADEON 9800 Series from your computer.
Getting Started 11 Using the connectors i The following illustration shows all possible connector combinations. Your specific ATI Graphics Accelerator card may not have all the shown connectors. S-VID OUT and COMP OUT ports are both shown here to illustrate the connections. Your card will have one or the other, not both.
12 Getting Started The optional S-Video TV Out connector on your ATI Graphics Accelerator card can be used to connect to your TV, VCR, or camcorder. If your TV, VCR, or camcorder only supports a composite connector, a S-Video-toComposite connector can be purchased that allows you to connect to a device with a composite connector. See Getting Additional Accessories on page 16. Windows® New Hardware Found Windows may start the Add New Hardware Wizard to install the Standard VGA Driver.
Getting Started 13 Installing the CATALYST™ Software Suite ATI’s CATALYST software suite provides the ultimate software required to enjoy the full acceleration of your ATI Graphics Accelerator card. The CATALYST software suite comprises four, distinct software elements: • Driver. • Multimedia Center. • HydraVision (not included in the Express Install). • Remote Wonder Software. To ensure you install the latest software, use the ATI Installation CD-ROM that shipped with your ATI Graphics Accelerator card.
14 Getting Started 10 Follow the Wizard’s on-screen instructions to complete the installation. The Express installation option is recommended. If your ATI Graphics Accelerator card includes a multimedia component, the software for that component will automatically be installed, along with the ATI graphics driver. Not all software components are installed using the Express installation. Custom installation allows you to select individual software components for installation.
Getting Started 15 Troubleshooting Tips The following troubleshooting tips may help if you experience problems. Contact your dealer or ATI for more advanced troubleshooting information. • Check that the card is seated properly in the AGP or PCI slot. • Ensure that the monitor cable is securely fastened to the card’s monitor connector. • Make sure that the monitor and computer are plugged in and receiving power. • If necessary, disable any built-in graphics capabilities on your motherboard.
16 Getting Started Using the Electronic User’s Guide Your ATI Graphics Accelerator card comes complete with a User’s Guide in Portable Document Format (PDF). The User’s Guide describes in detail the features and functions of your ATI Graphics Accelerator card and the associated software. You will need the latest Adobe® Acrobat® Reader® software available from www.adobe.com To open the User’s Guide 1 Insert the ATI INSTALLATION CD-ROM into your CD-ROM drive.
Getting Started 17 Warranty Information Product Warranty Registration To receive Customer Service you must register your product with ATI. Online Product Warranty Registration is available at: http://www.ati.com/online/registration Customer Service For detailed instructions on how to use your ATI product, refer to the Online User’s Guide included on your ATI Installation CD-ROM.
18 Getting Started Mail: ATI TECHNOLOGIES INC. Attention: Customer Service 33 Commerce Valley Drive East Markham, Ontario Canada L3T 7N6 Hardware Warranty Service Statement Should the product, in ATI’s opinion, malfunction within the warranty period, ATI will at its discretion repair or replace the product upon receipt with an equivalent. Any replaced parts become the property of ATI.
Getting Started 19 Warranty Service For warranty service instructions visit: http://www.ati.com/online/warranty or contact one of our Customer Service Representatives using one of the aforementioned means. • Before shipping any unit for repair, obtain an RMA number for warranty service. • When shipping your product, pack it securely, show the RMA and serial number of the product on the outside, and ship prepaid and insured. • ATI will not be held liable for damage or loss to the product in shipment.
20 Getting Started • The liability of ATI in respect of any defective product will be limited to the repair or replacement of such product. ATI may use new or equivalent-to-new replacement parts. Defective product will be sent in for repair or replacement only. ATI makes no other representations or warranties as to fitness for a particular purpose, merchantability or otherwise in respect of the product. No other representations, warranties or conditions, shall be implied by statute or otherwise.
21 Compliance Information FCC Compliance Information The RADEON family of products complies with FCC Rules Part 15. Operation is subject to the following two conditions • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
22 Industry Canada Compliance Statement ICES-003 This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. For further compliance information: ATI Research Inc. 4 Mount Royal Ave. Marlborough, MA 01752-1976 USA 508-303-3900 CE Compliance Information EMC Directive 89/336/EEC and Amendments 92/31/EEC and 93/68/EEC, for Class B Digital Device.
23 L’Information de conformité de la CE Directive EMC 89/336/CEE et amendement 92/31/CEE et 93/68/EEC, dispositif numérique de Classe B. EN 55022:1998/CISPR 22:1997, - Class B - Limites et méthodes de mesure des caractéristiques d'interférences radiophoniques, Matériel des technologies de l'information.
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