Operator's Manual

Product Overview
0000679 | 18.12.2020 DC-Air™ Operator’s Manual 14 | 30
2.7.2 System Failure
In rare occasions, the DC-Air™ sensor system may fail in a way that an X-ray image has been acquired, but not
returned to the PC or the third-party Imaging Software freeze. In such a case, follow the steps defined below:
1. Place the DC-Air™ sensor onto the docking station.
2. Close the third-party Imaging Software.
3. Disconnect the USB cable of the docking station form the PC side.
4. Wait for 10 seconds.
5. Reconnect the USB cable of the docking station to the PC.
6. Restart the third-party Imaging Software.
After restarting the third-party Imaging Software, retrieve the latest X-ray image stored in the memory of the
DC-Air™ sensor by placing the sensor onto the docking station.
Do not retake the X-ray image. Retrieve the latest X-ray image from the memory of the DC-Air™ sensor
by placing it onto the docking station and clicking “Retrieve Last X-ray” icon (or similar) on the third-
party Imaging Software.