User manual

PREVENTING RADIO & TV INTERFERENCE
Troubleshooting
Note: If you are experiencing problems, first make sure that there are no problems
with the cables, and that they are all properly connected.
WARNING!! This equipment generates, Uses, and can radiate radio frequency energy
and if not installed and used in accordance with the instructions manual, may cause
interference to radio communications. It has been tested and found to comply with
the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference
when operated in a commercial environment, Operation of this eguipment in a
residential area is likey to cause interference in which case the user at his own
expense will be required to take whatever measures may be required to correct the
interference.
LIMITED WARRANTY
IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE
PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT,
DISK, OR ITS DOCUMENTATION.
The direct vendor makes no warranty or representation, expressed, implied, or
statutory with respect to the contents or use of this documentation, and specially
disclaims its quality, performance, merchantability, or fitness for any particular
purpose.
The direct vendor also reserves the right to revise or update device or documentation
without obligation to notify any individual or entity of such revisions, or update. For
further inquires please contact your direct vendor.
* The Master View CS-114 is designed to work with AT and PS/2 keyboards. Older
XT (84 key) and some older AT keyboards (those with the function keys on the
side), will not work.
** Some Notebook computers, notably the IBM Thinkpad and Toshiba Tecra, have
trouble working with the Master View CS-114 when their mouse and keyboard
ports are used simultaneously. To avoid this problem, only connect the mouse
port or the keyboard port to the Master View unit. If you connect the mouse
port, you will need to use the notebook's keyboard when the notebook becomes
the active computer.
Possible Cause
Loose cables.
Keyboard needs to
be reset.
Master View needs to
be reset.
Master View is in
Auto Scan Mode or
Last/Next Mode.
Selected port
connects to a
powered Off
computer.
Hot Key sequence
input incorrectly.
Master View is in
Auto Scan Mode or
Last/Next Mode
Loose cables.
Mouse needs to be
reset
Master View needs to
be reset
Mouse set to Serial
Mode
Incorrect Mouse
Driver
Resolution and/or
Bandwidth set too
high
Cable quality not
good enough
Symptom
Keyboard
Not
Responding*
Pressing Hot
Keys Gets
No
Response.
Mouse Not
Detected, or
Does Not
Respond
Correctly**
Video
Problems

Action
Check all keyboard cable connections to make sure they are
completely seated in their sockets.
Unplug the keyboard from the Console Keyboard Port, then
plug it back in.
Turn off the PCs and the Master View CS-114. Wait five
seconds; turn the Master View unit on; then turn the PCs on.
Press the [Spacebar] to exit Auto Scan or Last/Next Mode.
Change the port manually by pressing the appropriate Port
Selection switch.
Resend the Hot Key command selecting a port that has a
powered On computer attached.
Resend the Hot Key command - press and release each key
in the sequence individually: [Ctrl] then [Shift] then [Alt] then
the Port ID number, then [Enter].
Press the [Spacebar] to exit Auto Scan or Last/Next Mode.
Check all mouse cable connections to make sure they are
completely seated in their sockets.
Unplug the mouse from the Console Keyboard Port, then plug
it back in.
Turn off the PCs and the Master View CS-114. Wait five
seconds; turn the Master View unit on; then turn the PCs on.
Some mice can be set to act as either a PS/2 or serial mouse.
Make sure the mouse is set to PS/2 mode.
Check your Device Manager to be sure that the correct driver
for your mouse (obtained from the manufacturer, or supplied
by the operating system), has been installed. Because of the
wide variety of mouse driver standards for the modern series
of mice (the ones with the extra buttons and wheels), the CS-
114 only supports all the extra features of the Microsoft
Intellimouse. It supports the scroll wheel function of most other
mice.
The Master View CS-114 supports VGA, SVGA, Multisync,
and XGA (interlaced), with resolutions of up to 1600x1024.
The maximum bandwidth is 180 MHz.
We strongly recommend that you use high quality cables.
Using high quality cables should eliminate possible video
problems. High quality cables are optionally provided with
some CS-114 packages - otherwise, see your dealer to
purchase them.