USB KVM Extender CE770 User Manual www.aten.
CE770 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
CE770 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.
CE770 User Manual Package Contents The CE770 package consists of: 1 CE770L USB KVM Extender (Local Unit) 1 CE770RQ USB KVM Extender (Remote Unit) 1 USB KVM Cable (1.8 m) 2 Power Adapters 2 Rack Mount Kits 2 Grounding Wires 1 User Manual* 1 Quick Start Guide Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
CE770 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . .
CE770 User Manual Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 4.
CE770 User Manual About this Manual This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CE770 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
CE770 User Manual Product Information For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International North America viii http://www.aten.com ATEN TECH http://www.aten-usa.com ATEN NJ http://www.aten.
Chapter 1 Introduction Overview The CE770 is a USB (Universal Serial Bus) based KVM Extender with Deskew function. The automatic signal compensation and RS-232 serial functionality allow access to a computer system from a remote USB console (USB keyboard, monitor, and USB mouse).
CE770 User Manual Further CE770 key features are built-in 8KV/15KV ESD protection and 2KV surge protection, and color adjust picture compensation pushbuttons on the Remote Unit to adjust the picture on the remote console. Setup is as easy as can be – simply connect the computer system box and local console to the Local CE770L Unit; run the Cat 5e cable to the Remote CE770RQ Unit (up to 300 meters away); and plug the remote console into the Remote Module.
Chapter 1.
CE770 User Manual Requirements Consoles A VGA, SVGA, SXGA, UXGA, WUXGA, or multisync monitor capable of the highest resolution that you will be using on any computer in the installation Note: If you connect a DDC type monitor to the Local Unit, the monitor that connects to the Remote Unit must be able to support the highest video resolution that the DDC monitor can provide A USB keyboard Note: You can use different brands and models of USB keyboard on the Local and Remote Units, but support for multi-f
Chapter 1. Introduction Operating Systems Supported operating systems are shown in the table, below: OS Windows Linux Version 2000, XP, Vista RedHat 7.1 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher UNIX FreeBSD 4.2 and higher Novell Netware 6.
CE770 User Manual Components CE770L (Local Unit) Front View 1 No. 3 2 Component 4 Description 1 KVM Port Section If you are combining the CE770 with a KVM switch, the USB KVM cable that links to the respective ports on the Console section of the switch plugs into these ports. 2 RS-232 Serial Port This RS-232 serial port is for connecting to a serial terminal for configuration.
Chapter 1. Introduction CE770RQ (Remote Unit) Front View 1 No. Component 2 3 Description 1 RS-232 Serial Port RS-232 serial devices – such as touchscreens or barcode scanners – plug into this port. 2 Deskew and Picture Compensation Pushbuttons These pushbuttons adjust the video quality of the remote console. See Deskew and Picture Compensation, page 19 for details. 3 LEDs The CE770RQ has three LEDs to indicate the operating status. See LED Display, page 20.
CE770 User Manual CE770L / CE770RQ Rear View 2 1 3 4 Side View 5 No. 8 Component Description 1 Power Jack The cable from the DC Power adapter connects here. 2 Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink). 3 Remote I/O The Cat 5e cable that connects the Remote and Local Units plugs in here. 4 Console Ports The Local and Remote console’s keyboard, monitor, and mouse plug into these ports.
Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 27. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Rack Mounting For convenience and flexibility, the CE770L and CE770RQ can be mounted on system racks. To rack mount a unit do the following: 1.
CE770 User Manual 2. Screw the bracket into any convenient location on the rack. Note: These screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross, recessed type screws.
Chapter 2. Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded. 1. Use the two grounding wires supplied with this package to ground both units by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. 2. Make sure that the computer that the CE770L connects to and the monitor that the CE770RQ connects to are properly grounded.
CE770 User Manual 3. For increased grounding protection, use STP (shielded twisted pair) cable to connect the Local and Remote Units. There are two methods that can be used: a) In addition to the eight paired wires, STP cable also contains a grounding wire. Solder this wire to the RJ-45 connector as shown in the diagram below: b) The second method is to use the STP cable shielding for grounding.
Chapter 2. Hardware Setup Setting Up Setting up the CE770 USB KVM Extender system is simply a matter of plugging in the cables. Make sure that all the equipment to be connected up is powered Off. Refer to the installation diagram on the following page and do the following: 1. Plug the cables from the local console devices (mouse, keyboard, monitor, microphone, speakers) into their ports on the Console section on the rear of the Local Unit (CE770L).
CE770 User Manual Installation Diagrams CE770L / CE770RQ Rear View 5 CE770L 6 1 Cat 5e cable 5 CE770RQ 8 14 7
Chapter 2.
CE770 User Manual This Page Intentionally Left Blank 16
Chapter 3 Operation Operating Modes The CE770 USB KVM Extender has three operating modes: Local, Auto, and Remote, as described in the table below: Mode Description Local Only the local console has KVM access. The remote console’s keyboard and mouse input is disabled. Auto Both the local and remote consoles can have KVM access, but not at the same time. The console without access has to wait until the console with access stops inputting data before it can gain access.
CE770 User Manual Mode Selection The Operating Mode Pushbutton, located on the CE770L’s front panel, controls the operating mode of the CE770 USB KVM Extender system. Pressing the switch toggles through Local and Auto operating modes. Note: Remote mode cannot be selected. The remote console can get control only when the Operating Mode Pushbutton on the CE770L is toggled to Auto and the local console is idle. If the remote console is then idle for more than five seconds, the local console can gain access.
Chapter 3. Operation Deskew and Picture Compensation The quality of the video display can deteriorate with distance. The pushbuttons on the front panel of the CE770RQ adjust the quality of the video on the remote console. If it becomes necessary to fine-tune the video signal, press the color button to choose color (RGB) or compensation to adjust (see table below). +_ Color / Video Compensation (Remote Unit) Button / Switch Color / + Description 1.
CE770 User Manual LED Display The CE770 Local and Remote Units have front panel LEDs to indicate their operating status, as shown in the tables, below: CE770L (Local Unit) Operating Mode LED Local Local (Green) Remote (Green) Auto Lights to indicate that the local console is active (the Remote LED is off). Lights when the local console is active (the Remote LED is off). The LED is off Lights when the remote console is active (the Local LED is off).
Chapter 3. Operation CE770RQ (Remote Unit) LED B (Blue) Indication Lights to indicate that the BLUE color will be selected to adjust the delay time of the BLUE color. Flashes to indicate that the BLUE color is selected and the pushbutton can be used to adjust the delay time of the BLUE color. Link / G Lights Orange to indicate that the connection to the Local unit is ok. (Orange/Green) Flashes Orange when there is a problem with the connection to the Local unit and the “Remote LED (Red)” is off.
CE770 User Manual Hotkey Setting Mode The administrator and users can use hotkey combinations to configure a number of the KVM Extender’s working environment parameters. All Hotkey operations begin by invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM (CE770L only), do the following: 1. Hold down [Ctrl]. 2. Press and release [F12]. 3. Release [Ctrl]. Note: There is an alternative key combination to invoke HSM (see Alternate HSM Invocation Keys, page 23).
Chapter 3. Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1. Invoke HSM (see page 22). 2. Press and release [H]. The HSM invocation keys become the Num Lock key (instead of Ctrl) and the minus key (instead of F12). Note: This procedure is a toggle between the two methods.
CE770 User Manual Hotkey Summary Table After invoking HSM (see page 22), key in one of the following keys to perform the corresponding function: Key Function [H] Toggles between the default ([Ctrl] [F12]) and alternate ([Num Lock] [–]) Hotkey invocation keys. [F1] Sets the PC compatible keyboard operating platform for the port that currently has the KVM focus. [F2] Sets the Mac compatible keyboard operating platform for the port that currently has the KVM focus.
Chapter 4 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.
CE770 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation.
CE770 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
CE770 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International Email Support Online Support support@aten.com Technical Support http://support.aten.com Troubleshooting Documentation Software Updates http://www.aten.com Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com ATEN NJ Online Support Technical Support ATEN TECH http://www.aten-usa.
Appendix Specifications Function Connectors Console Ports CE770L Keyboard Video 1 x HDB-15 Female (Blue) Mouse 1 x USB Type A Female (White) Speakers Mic. RS-232 KVM Ports 1 x Mini Stereo Jack Female (Green) 1 x Mini Stereo Jack Female (Pink) 1 x DB-9 Female (Black) 1 x DB-9 Male (Black) KB / Video / Mouse 1 x SPHD-18 Female (Yellow) N/A Speakers 1 x Mini Stereo Jack (Green) Mic.
CE770 User Manual Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. Problem Action No video Make sure that all cables are securely plugged into their sockets. Poor quality video Hot-plug the Cat 5e cable again to trigger the deskew function.