DVI Dual View KVM Extender CE604 User Manual www.aten.
CE604 User Manual FCC Information Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
CE604 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.
CE604 User Manual Package Contents The CE604 package consists of: 1 CE604L (Local Unit) 1 CE604R (Remote Unit) 1 USB DVI KVM Cable Set 1 DVI Cable 2 Power Adapters 1 Mounting Kit 1 User Instructions* Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
CE604 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . .
CE604 User Manual 4. The Firmware Upgrade Utility Upgrade Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Local Unit Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Remote Unit Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Local and Remote Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . .
CE604 User Manual About this Manual This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CE604 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
CE604 User Manual Conventions This manual uses the following conventions: Monospaced [] Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
Chapter 1 Introduction Overview The CE604 is a DVI Dual View USB based KVM Extender that features Dual View functionality, which enables the video output to seamlessly display on two monitors. With RS-232 serial functionality, it allows access to a computer system from a remote console up to 60 m away. The CE604 is built for control and security purposes, and is targeted towards financial and industrial markets.
CE604 User Manual Features Local and Remote Units connect at distances up to 60 m using two Cat 5e cables Transmit speaker, keyboard, mouse, DDC and one DVI via one Cat5 cable; RS-232, microphone and another DVI by adding a second Cat 5e cable Allows access to a computer or KVM installation from a remote console (up to 60m) Supports Dual View video source transmission (one PC with two video output ports) Audio Enabled – supports stereo speakers and microphone Supports Real DDC bypass and ATEN d
Chapter 1.
CE604 User Manual Operating Systems Supported operating systems are shown in the table, below: Windows Linux Sun Mac 4
Chapter 1. Introduction Components CE604L (Local Unit) Front View 1 2 3 4 1 No. Component Description 1 DVI ports Using the USB DVI KVM cable set / DVI cable provided with this package, connect your computer to the appropriate ports. 2 USB Type B Input The USB cable from your computer or USB hub plugs in here. Note: The provided USB DVI KVM cable set includes this USB cable. 3 Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
CE604 User Manual CE604R (Remote Unit) Front View 1 No. 2 Component 3 4 5 Description 1 EQ Switch 1 Use this to adjust the video quality of the remote console connected to DVI port 1. 2 DVI ports Connect your compatible monitor(s) to these ports. 3 EQ Switch 2 Use this to adjust the video quality of the remote console connected to DVI port 2. 4 Wake Up button Press this if you are at the remote console’s location and you want to wake a computer on the local site.
Chapter 1. Introduction CE604L (Local Unit) Rear View 1 No. 1 2 3 4 Component Cable clip 5 Description Use this to clip the power adapter cable in place. 2 Power Jack The cable from the power adapter connects here. 3 F/W Upgrade Switch Use this switch to turn on the firmware upgrade mode. Reset the power to proceed with the firmware upgrade. Switch it off and reset the power to return to normal mode. 4 RS-232 Serial Port Connect the RS-232 cable from your computer into this port.
CE604 User Manual CE604R (Remote Unit) Rear View 1 2 No. 3 Component 4 5 6 Description 1 Cable clip Use this to clip the power adapter cable in place. 2 Power Jack The cable from the power adapter connects here. 3 RS-232 Serial Port RS-232 serial devices – such as touchscreens or barcode scanners – plug into this port. 4 USB The USB cable for your keyboard / mouse plugs in here. 5 Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 29. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Rack Mounting For convenience and flexibility, the CE604 can be mounted on system racks. To rack mount a unit do the following: 1.
CE604 User Manual Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded. 1. Use the two grounding wires supplied with this package to ground both units by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. 2. Make sure that the computer that the Local Unit connects to and the monitor that the Remote Unit connects to are properly grounded.
Chapter 2. Hardware Setup 3. For increased grounding protection, use STP (shielded twisted pair) cable to connect the Local and Remote Units. There are two methods that can be used: a) In addition to the eight paired wires, STP cable also contains a grounding wire. Solder this wire to the RJ-45 connector as shown in the diagram below: b) The second method is to use the STP cable shielding for grounding.
CE604 User Manual Setting Up Setting up the CE604 DVI KVM Extender system is simply a matter of plugging in the cables. Make sure that all the equipment to be connected up is powered Off. Refer to the installation diagram on the following page and do the following: 1. Plug the connectors on the USB DVI KVM cable set / DVI cable supplied with this unit into the appropriate ports on the front of the Local Unit (CE604L). 2.
Chapter 2.
CE604 User Manual This Page Intentionally Left Blank 14
Chapter 3 Operation Picture Adjustment Use the EQ switch to adjust the equalization strength and improve an image. There is an EQ switch that corresponds to each display connected to the CE604R (front panel).
CE604 User Manual CE604R (Remote Unit) LED Link (Green) Indication Lights steadily to indicate that the connection to the Local Unit is ok. Flashes every 0.25 seconds to indicate that there is a problem on the Cat5 Main connection. Flashes every 0.5 seconds to indicate that there is a problem on the Cat5 Sub connection. Flashes together with the Power LED to indicate that firmware upgrade is in progress. Power (Green) Lights steadily to indicate that the Remote unit is receiving power.
Chapter 3. Operation When Hotkey Mode is active: The Caps Lock, and Scroll Lock LEDs flash in succession to indicate that HSM is in effect. They stop flashing and revert to normal status when you exit HSM. Ordinary keyboard and mouse functions are suspended – only Hotkey compliant keystrokes and mouse clicks (described in the sections that follow), can be input. At the conclusion of some hotkey operations, you automatically exit hotkey mode. With some operations, you must exit manually.
CE604 User Manual Hotkey Summary Table After invoking HSM (see page 16), key in one of the following keys to perform the corresponding function: Key [h] [k] Function Toggles between the default ([Ctrl] [F12]) and alternate ([Num Lock] [–]) Hotkey invocation keys. Wakes a computer on the local site. [F1] Sets the PC compatible keyboard operating platform for the port that currently has the KVM focus. [F2] Sets the Mac compatible keyboard operating platform for the port that currently has the KVM focus.
Chapter 4 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (using the file name CE604X_ATEN_Vx.x.xxx.exe) provides a smooth, automated process for upgrading the KVM switch's firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.
CE604 User Manual Local Unit Mode To prepare for the Firmware Upgrade, do the following: 1. Turn off the CE604L and unplug the power adapter. 2. In the Local Unit’s rear panel, turn the FW Upgrade switch On. This enables the Local Unit to operate in Firmware Upgrade Mode when it is powered on again. 3. Plug in the power adapter and power on the CE604L. Note that the LEDs start flashing. 4. Use a Serial RS-232 cable to connect a COM port on your computer to the CE604L’s RS-232 port.
Chapter 4. The Firmware Upgrade Utility 2. Read and agree to the License Agreement (enable the I Agree radio button). 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The Local Unit is listed in the Device List panel and automatically selected for upgrade. 4. Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files.
CE604 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: 1. Click Finish to close the Firmware Upgrade Utility. 2. After successfully upgrading the firmware, unplug the Local Unit’s power adapter. 3. Turn the FW Upgrade switch Off to exit the Firmware Upgrade Mode for the CE604L. 4. Plug in the Local Unit’s power adapter to turn it on.
Chapter 4. The Firmware Upgrade Utility Remote Unit Mode To prepare for the Firmware Upgrade, do the following: 1. Turn off the CE604R and unplug the power adapter. 2. In the Remote Unit’s front panel, press the Wake Up button at the same time, plug in the power adapter and power on the CE604R. Note that the LEDs are flashing. 3. Use a Serial RS-232 cross-spider cable to connect a COM port on your computer to the CE604L’s RS-232 port.
CE604 User Manual The Utility inspects your installation. The Remote Unit is listed in the Device List panel and automatically selected for upgrade. 4. Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.
Chapter 4. The Firmware Upgrade Utility 2. After successfully upgrading the firmware, unplug the Remote Unit’s power adapter. 3. Plug in the Remote Unit’s power adapter to turn it on. Local and Remote Mode To prepare for the Firmware Upgrade, do the following: 1. Turn off both CE604L and CE604R units and unplug their power adapters. 2. Make sure both units are connected using two Cat 5e cables. 3. In the Local Unit’s rear panel, turn the FW Upgrade switch On.
CE604 User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file (CE604L_ATEN_Vx.x.xxx.exe) – either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears. 2. Read and agree to the License Agreement (enable the I Agree radio button). 3. Click Next to continue. The Firmware Upgrade Utility main screen appears. The Utility inspects your installation.
Chapter 4. The Firmware Upgrade Utility As the upgrade proceeds, status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress... bar.
CE604 User Manual Upgrade Failed For Local Unit and Remote Unit upgrade modes, if the Upgrade Succeeded screen does not appear, then the upgrade failed to complete successfully. You should repeat the upgrade procedure from the beginning. For the Local and Remote Unit upgrade mode (upgrading both units at the same time): If the CE604L upgrade failed, switch to Local Unit Mode and try to upgrade the unit individually.
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. This product is for indoor use only. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
CE604R User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
CE604R User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii. North America Email Support Online Technical Support support@aten-usa.com Troubleshooting Documentation Software Updates Telephone Support http://www.aten-usa.
Appendix Specifications Function Connectors KVM Ports CE604L CE604R 1 x USB Type B Female (White) N/A Speakers 1 x Mini Stereo Jack Female (Green) N/A Mic. 1 x Mini Stereo Jack Female (Pink) N/A 2 x DVI-D Female (White) N/A Video N/A 2 x DVI-D Female (White) Speakers N/A 1 x Mini Stereo Jack Female (Green) Mic.
CE604R User Manual Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. Problem Action No video Make sure that all cables are securely plugged into their sockets. Poor quality video The video quality can be improved by adjusting the EQ switch on the CE604R to increase or reduce the video signal compensation.
