PS/2 KVM Extender CE350 / CE370 User Manual www.aten.
CE350 / CE370 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
CE350 / CE370 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.
CE350 / CE370 User Manual Package Contents The CE350 / CE370 package consists of: 1 CE350L or CE370L PS/2 KVM Extender (Local Unit) 1 CE350R or CE370RQ PS/2 KVM Extender (Remote Unit) 1 Custom PS/2 KVM Cable Set (1.8 m) 2 Power Adapters 1 Mounting Kit 1 User Instructions* Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
CE350 / CE370 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . .
CE350 / CE370 User Manual LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 CE350L / CE370L(Local Units) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 CE350R (Remote Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 CE370RQ (Remote Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Appendix Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CE350 / CE370 User Manual About this Manual This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CE350 / CE370 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
CE350 / CE370 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
Chapter 1 Introduction Overview The CE350 / CE370 is a PS/2 based KVM Extender with automatic signal compensation and RS-232 serial functionality allow access to a computer system from a remote PS/2 console (PS/2 keyboard, monitor, and PS/2 mouse).
CE350 / CE370 User Manual (Continued from previous page.) Further CE350 / CE370 key features are built-in 8KV/15KV ESD protection and 2KV surge protection, and color adjust picture compensation pushbuttons on the Remote Unit to adjust the picture on the remote console. Remote video is adjusted automatically and the settings are saved.
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CE350 / CE370 User Manual Requirements Consoles A VGA, SVGA, SXGA, UXGA, WUXGA, or multisync monitor capable of the highest resolution you will be using on any computer in the installation.
1. Introduction Operating Systems Supported operating systems are shown in the table, below: OS Windows Linux Version 2000, 2003, 2008, XP, Vista, 7 RedHat 9.0 and higher SuSE 10 / 11.1 and higher Debian 3.1 / 4.0 Ubuntu 7.04 / 7.10 UNIX FreeBSD 5.5 / 6.1 / 6.2 Novell Netware 6.
CE350 / CE370 User Manual Components CE350L / CE370L (Local Units) Front View 1 No. Component 3 2 4 Description 1 KVM Port Section If you are combining the CE350 / CE370 with a KVM switch, the PS/2 KVM cable that links to the respective ports on the Console section of the switch plugs into these ports. 2 RS-232 Serial Port This RS-232 serial port is for connecting to a serial terminal for configuration.
1. Introduction CE350R (Remote Unit) Front View 1 No. Component 2 3 Description 1 RS-232 Serial Port RS-232 serial devices – such as touchscreens or barcode scanners – plug into this port. 2 Picture Compensation These pushbuttons adjust the video quality of the Pushbuttons remote console. See CE350R Compensation Control, page 21 for details. 3 LEDs The CE350R has three LEDs to indicate the operating status. See page 24.
CE350 / CE370 User Manual CE370RQ (Remote Unit) Front View 1 No. 8 Component 2 3 Description 1 RS-232 Serial Port RS-232 serial devices – such as touchscreens or barcode scanners – plug into this port. 2 Deskew and Picture Compensation Pushbuttons These pushbuttons adjust the video quality of the remote console. See CE370RQ Deskew, page 22 for details. 3 LEDs The CE370RQ has three LEDs to indicate operating status/RGB. See page 25.
1. Introduction Rear View 2 1 3 4 Side View 5 No. Component Description 1 Power Jack The cable from the DC Power adapter connects here. 2 Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink). 3 Remote I/O The Cat 5e cable that connects the Remote and Local Units plugs in here. 4 Console Ports The Local and Remote console’s keyboard, monitor, and mouse plug into these ports.
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Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 27. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Rack Mounting For convenience and flexibility, the CE350 / CE370 can be mounted on system racks. To rack mount a unit do the following: 1.
CE350 / CE370 User Manual 2. Screw the bracket into any convenient location on the rack. Note: These screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross, recessed type screws.
Chapter 2. Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded. 1. Use two grounding wires to ground both units by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. 2. Make sure that the computer that the Local Unit connects to and the monitor that the Remote Unit connects to are properly grounded.
CE350 / CE370 User Manual 3. For increased grounding protection, use STP (shielded twisted pair) cable to connect the Local and Remote Units. There are two methods that can be used: a) In addition to the eight paired wires, STP cable also contains a grounding wire. Solder this wire to the RJ-45 connector as shown in the diagram below: b) The second method is to use the STP cable shielding for grounding.
Chapter 2. Hardware Setup Setting Up Setting up the CE350 / CE370 PS/2 KVM Extender system is simply a matter of plugging in the cables. Make sure that all the equipment to be connected up is powered Off. Refer to the installation diagram on the following page and do the following: 1. Plug the cables from the local console devices (mouse, keyboard, monitor, microphone, speakers) into their ports on the Console section on the rear of the Local Unit (CE350L/CE370L).
CE350 / CE370 User Manual Installation Diagrams Rear View 5 CE350L / CE370L 6 1 Cat 5e cable 5 CE350R /370RQ 8 16 7
Chapter 2. Hardware Setup Front View 4 Local PC 2 3 PS/2 KVM cable Note: The serial port on the CE350L / CE370L connects to the computer; the serial port on the CE350R / CE370RQ (not shown) connects to a serial device (optional).
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Chapter 3 Operation Operating Modes The CE350 / CE370 PS/2 KVM Extender has three operating modes: Local, Auto, and Remote, as described in the table below: Mode Description Local Only the local console has KVM access. The remote console’s keyboard and mouse input is disabled. Auto Both the local and remote consoles can have KVM access, but not at the same time. The console without access has to wait until the console with access stops inputting data before it can gain access.
CE350 / CE370 User Manual Mode Selection The Operating Mode Pushbutton, located on the Local Unit’s front panel, controls the operating mode of the CE350 / CE370 PS/2 KVM Extender system. Pressing the switch toggles through Local and Auto operating modes. Note: Remote mode cannot be selected. The remote console can get control only when the Operating Mode Pushbutton on the CE350L / CE370L is toggled to Auto and the local console is idle.
3. Operation Picture Compensation The CE350 / CE370 features ASC (Auto Signal Compensation), which automatically adjusts the video and stores the settings. However, the quality of the video display can deteriorate with distance, so the video can also be adjusted manually. The pushbuttons on the front panel of the Remote Units (indicated in the illustration, below) adjust the quality of the video on the remote console. The CE350 features adjustable compensation (see below).
CE350 / CE370 User Manual CE370RQ Deskew Button Color / + Description 1. Press and release to enter Red color mode. Use (+) and (–) to adjust. 2. Press and hold for two seconds to invoke the OSD (when no color is selected). 3. Press and hold for two seconds to change the color mode or compensation (when selected) The sequence is R _ G _ B _ Video Compensation _ exit _ R … 4. Press and release to increase value (delay time / compensation) when any color / compensation is selected. 5.
3. Operation LED Display The CE350 / CE370 Local and Remote Units have front panel LEDs to indicate their operating status, as shown in the tables, following: CE350L / CE370L(Local Units) Operating Mode LED Local Local (Green) Lights to indicate that the local console is active (the Remote LED is off). Auto Lights when the local console is active (the Remote LED is off). Turns off when the remote console is active (the Remote LED turns on).
CE350 / CE370 User Manual CE350R (Remote Unit) LED Link (Orange) Indication Lights steadily to indicate that the connection to the Local Unit is ok. Flashes when there is a problem with the connection to the Local Unit and the Remote LED is off. Remote (Red) Lights steadily when the remote console is active. Turns off when the local console is active. Flashes to indicate that the system is in Auto mode.
3. Operation CE370RQ (Remote Unit) LED Indication B (Blue) Flashes to indicate that the BLUE color is selected and the Link / G (Orange/Green) Lights Orange to indicate that the connection to the Local unit pushbutton can be used to adjust the delay time of the BLUE color. is ok. Flashes Orange when there is a problem with the connection to the Local unit and the Remote LED (Red) is off.
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Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation.
CE350 / CE370 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
CE350 / CE370 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii: North America Email Support Online Technical Support support@aten-usa.com Troubleshooting Documentation Software Updates Telephone Support http://www.aten-usa.
Appendix Specifications CE350 Function Connectors Console Ports CE350L Keyboard Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green) Speakers Mic. KVM Ports 1 x Mini Stereo Jack Female (Green) 1 x Mini Stereo Jack Female (Pink) KB / Video / Mouse 1 x SPHD-17 Female (Yellow) Speakers 1 x Mini Stereo Jack (Green) Mic.
CE350 / CE370 User Manual CE370 Function Connectors Console Ports CE370L Keyboard Video Mouse Speakers Mic. KVM Ports 1 x 6-pin Mini-DIN Female (Purple) 1 x HDB-15 Female (Blue) 1 x 6-pin Mini-DIN Female (Green) 1 x Mini Stereo Jack Female (Green) 1 x Mini Stereo Jack Female (Pink) KB / Video / Mouse 1 x SPHD-17 Female (Yellow) Speakers 1 x Mini Stereo Jack (Green) Mic.
Appendix Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. Problem Action No video Make sure that all cables are securely plugged into their sockets. Poor quality video Hot-plug the Cat 5e cable again to trigger the deskew function.
CE350 / CE370 User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION.
