CCVSR Video Session Recorder User Manual www.aten.
CCVSR User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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CCVSR User Manual Package Contents Basic Package The Video Session Recorder package consists of: 1 Video Session Recorder USB License Key 1 Software CD 1 User Instructions* Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
CCVSR User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Telephone Support . . . . . . . . . . . . . . . . . .
CCVSR User Manual Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Archive Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Disable Keystroke Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CCVSR User Manual Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Advanced Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Video Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CCVSR User Manual Chapter 10. System Management Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 System Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 VSR-Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 ANMS . . . . . . . . . . . . . . .
CCVSR User Manual About This Manual This User Manual is provided to help you get the most from your Video Log Server system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the Video Session Recorder application. Its purpose, features, benefits, and requirements are presented.
CCVSR User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
Chapter 1 Introduction Overview The Video Session Recorder is ATEN’s innovative software which was developed to work with ALTUSEN KVM Over the NET™ products to securely and reliably record the video and operation of computers which are connected through KVM ports. Not only does the software record a video of the screen display but also logs operations such as key-strokes and mouse clicks. The software can be managed to record specific server ports automatically for convenient auditing and safe management.
CCVSR User Manual Features Automatically create complete recordings of a computer’s operations when remote users access a KVM port – which are saved to an indexed database for advanced searches Supports high quality video recordings – with a video resolution up to 1600 x 1200 with 16 bit color depth Supports recording on multiple KVM Over the NET™ Switches Simultaneously records and plays the operation of multiple KVM ports* Search functions with keyword filters for video recordings Special vid
Chapter 1. Introduction Requirements Computer Systems that the Video Session Recorder will be installed on should meet the following requirements: Hardware Requirements Minimum/4 video sessions: Intel® Pentium 4, 2.6GHz, 2G RAM Maximum/12 video sessions: Intel® Intel Core™ i5, 2.
CCVSR User Manual Licenses The CCVSR license controls the number of Primary Servers, Secondary Servers, Archive Servers and nodes permitted on the CCVSR installation. License information is contained on the USB License Key that came with your CCVSR purchase. For a sample deployment see CCVSR Deployment Example:, page 5, for details. Upon completion of the CCVSR software installation, the number of licenses that you purchased is automatically added. To add anything more, you must upgrade the license.
Chapter 1.
CCVSR User Manual Add Node Options Add License Model Nodes CCVSRN1 1 CCVSRN8 8 CCVSRN16 16 CCVSRN32 32 CCVSRN64 64 CCVSRN128 128 CCVSRN256 256 CCVSRN512 512 CCVSRN1024 1024 CCVSRN2048 2048 6
Chapter 2 VSR Installation Overview This chapter describes how to install the Video Session Recorder (VSR) software on a computer. The VSR application runs background services for the Video Session Recorder to operate and is used to set basic server configurations. The VSR application must be running for the Video Session Recorder’s web browser features to work.
CCVSR User Manual 3. On the Select Installation Folder page, specify the installation folder, or click Browse to choose the location where you want to install it. Then choose if you want to install it for yourself (Just me), or for anyone who uses this computer (Everyone). Click Disk Cost to view available drives and disk space. Click Next to continue. 4.
Chapter 2. VSR Installation 5. When the installation is complete the following message will appear: Licenses Upon completion of the VSR software installation, a default license for one server is automatically provided. To add more Video Session Recorders, you must upgrade the license. To upgrade the license, See License, page 18, for details. For License options See License Options, page 5, for details.
Chapter 3 VSR Application Overview The Video Session Recorder (VSR) application runs background services for the Video Session Recorder’s browser interface to operate and allows you to view logs, set basic server configurations, and run backup/restore maintenance tasks. The VSR application starts the services that run the Video Session Recorder, and allow the management functions within a web browser session (see Chapter 5, The User Interface). This chapter describes the VSR application’s features.
Chapter 3. VSR Application 3. The Config dialog box appears with two VSR Service options, as shown: Register VSR Service: This option installs and registers the VSR Service with the Windows operating system so that it can run the software in the background. Start VSR Service: This option will start the VSR Service automatically after the installation is complete. 4. Next, click the VSR icon from the taskbar.
CCVSR User Manual 5.
Chapter 3. VSR Application The VSR Main Page When the VSR application opens you have 5 tabs to choose from: Sessions, System Log, Settings, Maintenance, and License. From each tab you can Exit to logout and shut down the VSR application- stopping all Video Session Recorder services, or Hide to logout and continue running the VSR application while minimized to the task bar.
CCVSR User Manual System Log The System Log tab provides a detailed log of events taking place on the Video Session Recorder. The System Log provides a breakdown of time, user, and a description of each event occurring. The log file tracks a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in. You can clean all System logs by clicking Clear.
Chapter 3. VSR Application Settings The settings tab is used to determine how the Video Session Recorder functions on the local machine: as a Primary Server or Secondary Server, and has two sections. Server Type Primary Server Select Primary Server for a computer that is running as the main Video Session Recorder. This computer will host and manage all aspects of the Video Session Recorder, and can add computers running as Secondary Servers for extended storage of video log files.
CCVSR User Manual Service Ports As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in. If an invalid port number (or no port number) is specified, the Video Session Recorder will not be found.
Chapter 3. VSR Application Maintenance The Maintenance tab is used to Backup and Restore system configuration settings and user account information to/from a file or system created Checkpoint. There are two sections: Backup To create a backup file, enter a password, then click Backup to save the file. Leave the Password field blank if you don’t want to use a password. The saved data file contains the current system configuration and all user account information.
CCVSR User Manual License The License tab is used to upgrade your software and add server licenses. Upgrading the License The license controls the total number of Nodes purchased and Available Nodes not in use; permitted with your Video Session Recorder installation. The license information is contained on the USB License Key that came with your purchase. Upon completion of the VSR software installation, a default license for one primary server is automatically provided.
Chapter 4 VSR Archive Server Overview The VSR Archive Server allows you to store, playback, import, and export data created on VSR servers. The software automatically transfers a copy of the video log files from the Primary VSR server into an organized archive separate from the main system. This gives you the ability to purge older files from the main system but keep a safe archive of all videos for future use.
CCVSR User Manual 3. On the Select Installation Folder page, specify the installation folder, or click Browse to choose the location where you want to install it. Then choose if you want to install it for yourself (Just me), or for anyone who uses this computer (Everyone). Click Disk Cost to view available drives and disk space. Click Next to continue. 4.
Chapter 4. VSR Archive Server 5. If a message appears to insert the License Key, re-plug the USB License Key into your computer or try a different USB port, then click Retry. Clicking Ignore will install the software but you will not be able to use it until the USB License Key has been made available. 6.
CCVSR User Manual 7. When the installation is complete the following message will appear: Licenses Upon completion of the VSR software installation, a default license for one server is automatically provided. To add more Video Session Recorders, you must upgrade the license. To upgrade the license, See License, page 18, for details. For License options See License Options, page 5, for details.
Chapter 4. VSR Archive Server Archive Server GUI The Archive Server’s interface has 5 tabs: Playback, Export/Import, Storage, Settings, and License; all described below. Once the software has been installed, double click the Archive GUI icon located on the desktop, and the Playback page appears: Use the Exit button to shutdown the Archive Server, or Hide button to minimize the window to the task bar.
CCVSR User Manual Playback The Playback tab is used to search and playback video log files which have been archived or manually imported. To see a list of all video log files that have been archived, simply click the Search button. The Playback tab has 3 sections used to search and playback archived video log files. Begin Time/End Time This section allows you to filter the search results by the begin and end time.
Chapter 4. VSR Archive Server Play Selected To playback video logs, click Search* for a list of the archived video log to appear: Select the checkboxes of the video(s) you want to playback, then click Play Selected. The video will open in a new window with the Video Log Viewer application. For information on the Video Log Viewer, see Video Log Viewer, page 39. Note: 1.
CCVSR User Manual Export/Import The Export/Import tab is used to export and import video log files in a single database (.vse) file format. The database (.vse) files can combine a large number of individual video logs into a single compressed file to reduce disk space, which can be exported for storage and imported for use. The Export/ Import tab also allows you to import individual video log files (.dat) created on the VSR Primary Server.
Chapter 4. VSR Archive Server Search File The Search File button is used to search for video log files on the Device Name you have selected. The results will appear in the lower section of the window, as shown below. After doing so you can select video logs to export into a .vse database file. Export File When you export logs they are saved in a single compressed .vse database file.
CCVSR User Manual Storage The Storage tab is used to add storage locations. This is where archived video logs are saved. You can add multiple storage locations for video logs. When the first location becomes full, the second will be used, and so on. Video logs are archived into folders according to the date they were created. The Archive Server cannot archive video logs until a storage location is added and enabled. To add and enable a storage location, do the following: 1.
Chapter 4. VSR Archive Server Settings The Settings tab is used to set the Server Settings: On this tab you can set the Service Port and Language. The default Service Port is 9006.
CCVSR User Manual License Use the License tab to upgrade your license key. Insert the USB License Key into your computer, then click Upgrade. If the upgrade fails, re-insert the USB License Key, or try a different USB port on your computer.
Chapter 5 The User Interface Overview The Video Session Recorder’s user interface is accessed via web browser and contains the main features and functions. This chapter explains how to login to the Video Session Recorder and highlights the browser components. Browser Login The Video Session Recorder is accessed via an Internet browser running on any platform. To access the Video Session Recorder’s browser interface, the VSR application must be started (See VSR Application, page 10, for details).
CCVSR User Manual The Web Browser Main Page Once users login and are authenticated, the Web Browser Main Page comes up, with the Playback page displayed: Note: The screen depicts a Super Administrator’s page. Depending on a user’s type and permissions, not all of these elements appear. Page Components The web page screen components are described in the table, below: No. 32 Item Description 1 Tab Bar The tab bar contains the Video Session Recorder’s main operation categories.
Chapter 5. The User Interface No. 3 Item Sidebar Description The Sidebar provides a tree view listing of components that relate to the various tab bar and menu bar selections. Clicking a component in the Sidebar brings up a page with the details that are relevant to it. Note: Some tabs don’t have a sidebar as it’s functions don’t require one. 4 About About provides information regarding the switch’s current firmware version.
CCVSR User Manual Icon Function Logs: The Log page displays the contents of the log file. The Log page is discussed on page 62. Preferences: The Preference page is used to customize the user’s preferences for the user that is currently logged in. The Preferences page is discussed on page 84. There are two small icons at the extreme right of the page.
Chapter 6 Playback Overview The Playback tab is used to search and playback video log files and manage user sessions. The Playback tab has 3 menu pages; Search Video, Advanced Search, and Sessions, as described below. Before using the Playback tab, you must first add a KVM device, see Recording KVM Ports, page 58 for details. Search Video When you login to the Video Session Recorder the Playback tab comes up with the Search Video page displayed.
CCVSR User Manual Port List The Port List is used to find video logs by port. Ports list under the KVM device they are attached to. When you select a port with a video log, a section appears below it, listing all the video captured from that port, as shown here: Playback To playback a video log, select it from the Search Results, then click Play Selected, or Play All. The video will open in a new window with the Video Log Viewer application.
Chapter 6. Playback Advanced Search The Advanced Search page is used to search for video logs on a broad scale. You can search for video logs by Begin Time, End Time, Port Name, Device Name, or Port Number. The Begin Time and End Time refers to when the recording took place. After inputting your search data, click Search. Your search results will appear at the bottom of the page, as shown below: Playback To playback a video log, select it from the Search Results, then click Play Selected, or Play All.
CCVSR User Manual Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the Video Session Recorder, and provides information about each of their sessions. Note: 1. The Session page isn’t available for ordinary users. 2. Users with User Management permissions can only see the sessions of ordinary users. 3.
Chapter 6. Playback Video Log Viewer The Video Log Viewer is a build in video player that pops-up when executing video log files for playback. The Video Log Viewer is automatically used to view video logs from the Video Session Recorder’s web sessions or directly from the directory where it was saved. The Video Log Viewer’s playback tools are described below.
CCVSR User Manual Icon Function Faster: The Faster button is used to increase the playback speed of a video log. You can increase the speed X2, X4, or X8 of the normal playback rate. Slower: The Slower button is used to decrease the playback speed of a video log. You can decrease the speed 1/2, 1/4, or 1/8 of the normal playback rate. Progress Bar: The Progress bar shows how far along you are while viewing video logs.
Chapter 6. Playback Icon Function Control Panel: When playing videos, in addition to the video image, the Control Panel shows the operations (mouse clicks and keystrokes), username, and IP address of the person logged into the computer, arranged in order of time executed. If multiple people are logged into the KVM port, the Control Panel will display the users, and who conducts each operation.
Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right. Users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each. There are separate menu bar entries for Accounts and Groups.
Chapter 7. User Management Users The Video Session Recorder supports three types of users, as shown in the table, below: User Type Role Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment. Administrator Access and manage authorized ports and devices. Manage Users and Groups. Configure personal working environment. User Access authorized ports and devices.
CCVSR User Manual 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. see Account Policy, page 77. Password From 0 to 16 characters are allowed depending on the Account Policy settings. see Account Policy, page 77 Confirm Password To be sure there is no mistake in the password, you are asked to enter it again.
Chapter 7. User Management Field Permissions Note: For ordinary users, in addition to enabling Device Management, the user must also be given those rights for each device that he will be allowed to manage. (See Device Assignment, page 54 for details). Status Description Enabling Device Management allows a user to view the settings and devices on the Device Management tab (see Device Management, page 58). Enabling User Management allows a user to create, modify, and delete user and group accounts.
CCVSR User Manual 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well. The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it. The icon for super Administrators has two red bands; the icon for Administrators has one black band.
Chapter 7. User Management Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple groups can be defined to allow some users access to specific devices, while restricting other users from accessing them. Creating Groups To Create a group, do the following: 1.
CCVSR User Manual group’s device access rights by selecting the Devices tab – the Devices page is discussed on page 54, or you can assign VSR configuration rights by selecting the System tab – the System page is discussed on page 56. 5. When your selections have been made click Save. 6. When the Operation Succeeded message appears, click OK. 7. Click Group in the Sidebar to return to the main screen. The new group appears in the Sidebar Group list and in the main panel.
Chapter 7. User Management Deleting Groups To delete a group, do the following: 1. In the Sidebar, click the Groups icon. 2. In the main panel, select the group’s name. 3. Click Delete. 4. Click OK.
CCVSR User Manual Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 43 Assigning Users to a Group From the User’s Notebook To assign a user to a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name. – or – In the main panel, select the user’s name. 2. Click Modify. 3.
Chapter 7. User Management Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name. – or – In the main panel, select the user’s name. 2. Click Modify. 3. In the User notebook that comes up, select the Groups tab. A screen, similar to the one below, appears: 4. In the Selected column, select the group that you want to remove the user from. 5.
CCVSR User Manual Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name. – or – In the main panel, select the group’s name. 2. Click Modify. 3. In the Group notebook that comes up, select the Members tab. A screen, similar to the one below, appears: 4. In the Available column, select the user that you want to be a member of the group. 5.
Chapter 7. User Management Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name. 2. Click Modify. 3. In the Group notebook that comes up, select the Members tab. A screen, similar to the one below, appears: 4. In the Selected column, select the user that you want to remove from the group. 5.
CCVSR User Manual Device Assignment When a user logs in to the Video Session Recorder, the interface comes up with the Playback page displayed. All the ports that the user is permitted to access are listed in the Port List at the left of the page. Access permissions for ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.
Chapter 7. User Management Config: Selecting this checkbox gives a user the ability to enable/ disable ports for devices found in the Device Management tab. Permissions are applied from the top down, therefore you must select a KVM device in order for the individual ports below it to be available for access. View Log: Selecting this checkbox allows a user the ability to view system logs for a KVM device from the Logs tab. 5. When you have finished making your choices, click Save. 6.
CCVSR User Manual System Permissions Systems permissions allows administrators to give users or groups the ability to make systems configuration changes from the System Management tab. Assigning System Permissions From the User’s Notebook To assign systems configuration permissions to a user from the User's notebook, do the following: 1. In the Sidebar User list, click the user’s name. – or – In the main panel, select the user’s name. 2. Click Modify. 3.
Chapter 7. User Management Assigning System Permissions From the Group’s Notebook To assign systems configuration permissions to a user from the Group’s notebook, do the following: 1. In the Sidebar Groups list, click the group’s name. – or – In the main panel, select the group’s name. 2. Click Modify. 3. In the Group notebook that comes up, select the System tab. A screen, similar to the one below, appears: 4. Select the Video Session Recorder (VSR) you want to allow System Configuration changes on. 5.
Chapter 8 Device Management Overview The purpose of the Device Management tab is to add KVM devices and configure ports through which the Video Session Recorder can record video logs. The Device Management tab opens with Devices selected in the Sidebar, and the main page showing a list of KVM devices which have been added: Recording KVM Ports To record video logs you must add a KVM switch, then enable the switch and/ or ports on the KVM’s Device Settings page.
Chapter 8. Device Management Adding KVM Devices To add a KVM switch to the KVM Device list, do the following: 1. From the Device Management page, click Add. A pop-up window appears: 2. Fill in the IP address and Service Port number of the KVM switch you are adding, and click Add. 3. The KVM switch will appear in the Devices list on the sidebar, and on the Device Management main page. Note: 1. After adding a KVM switch check to be sure the Status column of the KVM device is Online. 2.
CCVSR User Manual Configuring KVM Ports To enable a KVM Port, so that the Video Session Recorder records it when accessed through the switch, do the following: 1. In the sidebar Devices list, click the KVM device name. 2. The KVM’s Devices Settings page appears: 3. Enable the ports that you want the Video Session Recorder to record by checking the boxes. Video Logs will be created every time the enabled ports are accessed through the KVM switch. 4. After configuring the KVM’s Device Settings, click Save.
Chapter 8. Device Management Deleting KVM Devices To delete a KVM Switch from the KVM Device list, do the following: 1. In the main panel, select the KVM device you want to delete. 2. Click Delete.
Chapter 9 Logs Overview The Video Session Recorder logs all the events that take place on it. To view the contents of the log, click the Log tab. The Latest Logs page, similar to the one below, appears: Latest Logs The Latest Logs page displays events that take place on the Video Session Recorder, and provides a breakdown of the time, severity, user, and a description of each event. The log file tracks a maximum of 512 events.
Chapter 9. Logs Search Logs The Search Logs page allows you to search logs by Time, Information, and Priority. In addition, you can export your search into a custom log file.
CCVSR User Manual Field Information Explanation Searches for a particular word or string. Key the word or string into the Information text box. Only events containing that word or string are displayed. Wildcards (? for single characters; * for multiple characters) and the keyword or are supported. E.g., h*ds would return hands and hoods; h?nd would return hand and hind, but not hard; h*ds or h*ks would return hands and hooks. Priority Searches based on the severity rating of the event.
Chapter 9. Logs Notification Settings The Notification Settings page lets you decide which events trigger a notification, and how the notifications are sent out: Notifications can be sent via SNMP trap, SMTP email, written to the SysLog file, or any combination of the three. A check mark ( √ ) indicates that notification of the event is permitted for the method specified in the column heading; an empty box indicates that notification is not restricted.
Chapter 10 System Management Overview The Systems Management tab is used to view and manage the Video Session Recorder’s system settings. When you select the System Management tab the screen comes up with the System Info page displayed: The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right. The Log Servers list appears in the panel at the left of the page.
Chapter 10. System Management System Info When you select the System Management tab the System Info page appears with General information about the local Video Session Recorder, as shown and described below: Item Meaning Server Name Displays the computer name of the server hosting the Video Session Recorder application. Version Number Displays the Video Session Recorder’s firmware version. Server MAC Displays the MAC address of the computer hosting the Video Session Recorder application.
CCVSR User Manual Network The Network page is used to specify the service ports used to access the Video Session Recorder, as shown here: As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in. If an invalid port number (or no port number) is specified, the Video Session Recorder will not be found.
Chapter 10. System Management ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described, below: Event Destination SMTP Settings To have the Video Session Recorder email reports from the SMTP server to you, do the following: 1.
CCVSR User Manual 4. Key in the email address of where the report is being sent from in the From field. Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes. 2. 1 Byte = 1 English alphanumeric character. 5. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field. Note: If you are sending the report to more than one email address, separate the addresses with a semicolon. The total cannot exceed 256 Bytes.
Chapter 10. System Management Authentication Disable Local Authentication Selecting this option disables login authentication on the Video Session Recorder. The server can only be accessed using LDAP, LDAPS, MS Active Directory, or RADIUS authentication. RADIUS Settings To allow authentication and authorization for the Video Session Recorder through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers.
CCVSR User Manual 6. On the RADIUS server, Users can be authenticated with any of the following methods: Set the entry for the user as su/xxxx Where xxxx represents the Username given to the user when the account was created on the Video Session Recorder. Use the same Username on both the RADIUS server and the Video Session Recorder. Use the same Group name on both the RADIUS server and the Video Session Recorder.
Chapter 10. System Management On the LDAP / LDAPS server, Users can be authenticated with any of the following methods: With MS Active Directory schema. Note: If this method is used, the LDAP schema for MS Active Directory must be extended.See LDAP Server Configuration, page 71, for details. Without schema – Only the Usernames used on the Video Session Recorder are matched to the names on the LDAP / LDAPS server. User privileges are the same as the ones configured on the switch.
CCVSR User Manual Security The Security page is divided into 5 panels, as described in the sections that follow. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policy, check the Enable checkbox (the default is for Login Failures to be enabled). The meanings of the entries are explained below.
Chapter 10. System Management Filter IP Filtering IP Filters control access to the Video Session Recorder based on the IP addresses of the client computers attempting to connect. A maximum of 100 IP filters are allowed. If any filters have been configured, they appear in the IP Filter list box. To enable IP filtering, Click to put a check mark in the IP Filter Enable checkbox.
CCVSR User Manual Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Key the address you want to filter in the From: field. 3. Key in the end number of the range in the To: field. To filter a single IP address, key the same address in both the From and To fields. 4. After filling in the address, click OK. 5. Repeat these steps for any additional IP addresses you want to filter.
Chapter 10. System Management Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username. Acceptable values are from 1–16. The default is 6. Minimum Password Length Sets the minimum number of characters required for a password. Acceptable values are from 0–16.
CCVSR User Manual Private Certificate When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.
Chapter 10. System Management Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
CCVSR User Manual 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the CCVSR. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer. This is the file that you give to the third party CA to apply for their signed SSL certificate. 5. After the CA sends you the certificate, save it to a convenient location on your computer.
Chapter 10. System Management Video Session Recorder The Video Session Recorder page is used to add Secondary VSR Servers available on the network, so that you can manage them. Secondary VSR Servers are used to save video log files on alternative computers in order to consolidate disk space across different computers. To configure a secondary computer to work as a Secondary VSR Server, see Settings, page 15 for details.
CCVSR User Manual 2. Select a VSR Server from the list and click Add Selected, or click Add All. 3. The VSR Server will now appear on the main page and sidebar list. Deleting Secondary VSR Servers To delete a VSR server, do the following: 1. Select a VSR Server from the list. 2. Click Delete. Enable/Disable Secondary VSR Servers To enable/disable a VSR server, do the following: 1. Select the VSR Server from the main page, check to Enable, or uncheck to Disable, and click Save.
Chapter 10. System Management Log Servers The Log Servers lists Secondary VSR Servers in the sidebar which have been added from the Video Session Recorder menu bar (see Adding Secondary VSR Servers, page 81). Selecting a Secondary VSR Server from the sidebar list brings up the Video Session Recorder Settings page for that server, as shown and described below: The page settings are explained in the following table: Item Description IP Displays the IP address of the Video Session Recorder.
Chapter 11 Preferences Overview The Preferences tab allows users to set up their own individual working environments. The Video Session Recorder stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Settings Function Language The drop-down menu allows you to change the language of the CCVSR interface.
Chapter 11. Preferences Settings Video Search Results Per Page Function This sets the number of search results that will appear after submitting video log searches from the Playback tab. Key in a value from 20–100. The default is 20 search results. Maximum Video Clip Time Gap Specify the maximum amount of time in Minutes/ Seconds that can go by with no action on a port before the Video Session Recorder pauses recording.
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation.
Appendix If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
CCVSR User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii. North America Email Support Online Technical Support support@aten-usa.com Troubleshooting Documentation Software Updates Telephone Support http://www.aten-usa.
Appendix USB Authentication Key Specifications Function Environment Key Operating Temp. 0–40o C Storage Temp. Humidity Physical Properties -20–60o C 0–80% RH, Non-condensing Composition Metal and Plastic Weight Dimensions 14 g 8.36 x 2.77 x 1.
CCVSR User Manual Windows XP Installation If you are installing the CCVSR on a computer running Windows XP you need to install IPv6 first. To install IPv6 on Windows XP, do the following; 1. Click the Start Menu - Run, and the following screen appears: 2. In the text box type: “cmd”, and click OK. A command prompt appears: 3. At the command prompt type: “cmd ipv6 install” and press [Enter]. 4. IPv6 will automatically install and you can continue with the CCVSR installation on page 7.
Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on the Microsoft list of Trusted Authorities.
CCVSR User Manual Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe to. 2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf.
Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
